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Case Study




                                             Aerohive Networks Takes Wi-Fi
                                             Management to the Cloud


Case Study Highlights                        “Migrating our network management system (NMS) to the cloud
                                             allowed Aerohive to better address the Mid-sized enterprise
•	 Aerohive revolutionizes WLAN
   architecture by extending
                                             requirements by eliminating CapEx and complexity associated
   intelligence to the edge and              with enterprise Wi-Fi management. OpSource’s Cloud Hosting
   eliminating the need for a                has provided the high level of security, and performance that
   WLAN controller while still               you would expect from a cloud hosting leader.”
   providing centralized policy
   based management.                         Stephen Philip
                                             VP of Corporate and Product Marketing
•	 Challenge: Address the needs
   of the Mid-sized enterprise
   to deploy enterprise class                Aerohive’s Revolutionary Wireless LAN Architecture
   Wi-Fi management without                  Aerohive Networks provides distributed Wi-Fi and routing solutions for
   the initialCapEx associated               enterprises and medium-sized companies. Aerohive’s award-winning
   with enterprise class Wi-Fi               cooperative control Wi-Fi architecture eliminates costly controllers and
   management and provide the                single points of failure. This gives its customers mission-critical reliability
   ability to start small and grow.          with granular security and policy enforcement in addition to the ability
                                             to start small and expand without limitations.
•	 Solution: Aerohive launched
   HiveManager Online, a cloud-              Founded in 2006, Aerohive set out to revolutionize the Wi-Fi industry by
   based NMS for WLAN Access                 centralizing network management system (NMS) functions while pushing
   Points (APs) delivered as SaaS            control and data forwarding to the wireless LAN access points at the
   offering.                                 edge of the network. When the company pioneered this controller-less
                                             architecture in 2007, it went against the “conventional wisdom” at the
•	 OpSource was selected as the
                                             time; now, the industry has followed its lead.
   cloud hosting provider for its
   security, performance, price,
                                             Aerohive’s cooperative control wireless LAN architecture provides
   reputation, ease-of-use and
                                             important business benefits, including:
   scalability.
                                             •	 Linear pricing and lower cost, for both branch and
                                                campus deployments
                                             •	 Scalability and performance to support the move to 802.11n
                                                and beyond




© 2011 OpSource, Inc. All rights reserved.
AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD




                                             •	 High availability and mesh             corporate information and the
                                                redundancy for mission-critical        public Internet from any device,
                                                applications                           in any place and at any time. As
                                             •	 Lower complexity for easier            more and more businesses have
                                                deployment, maintenance                adopted Wi-Fi for branch offices,
                                                and management                         campus deployments and retail
                                             •	 More effective security and            venues, Aerohive’s innovative
                                                policy enforcement                     architecture and cost-effective
                                                                                       value proposition have been a
                                             Aerohive serves a variety of              winning solution. Companies
                                             industries, including:                    liked the economics associated
                                             •	 Healthcare to deliver                  with eliminating the controller,
                                                foundational infrastructure for        while still being able to manage
                                                Electronic Medical Records and         the system as a whole, from a
                                                patient care and ambulatory            policy-based centralized network
                                                applications in distributed clinics,   management solution.
                                                skill nursing facilities acute
                                                care hospitals                         Small and mid-sized businesses
                                             •	 Education to support cost-             were still challenged by the
                                                effective school district and          requirement to host and manage
                                                campus deployments designed            the centralized Wireless NMS.
                                                to support the proliferation of        SMEs didn’t have the CapEx,
                                                mobile devices and 1:1 laptop          expertise or desire to host
                                                programs                               their own WNMS. The Mid-
                                             •	 Logistics to support complex           sized enterprise represented
                                                distribution and workflow              a significant opportunity for
                                                systems such as voice picking and      Aerohive, and it had to figure out
                                                inventory management                   a way to help these businesses
                                             •	 Enterprise Wi-Fi infrastructure, as    overcome these obstacles.
                                                organizations replace Ethernet
                                                as the primary access layer and        To address this challenge,
                                                support the explosion of mobile        Aerohive decided to move the
                                                internet devices in the enterprise     HiveManager NMS into
                                                                                       the cloud as a multi-tenant,
                                             Customers rely on Aerohive to             on-demand,software-as-a-service
                                             help them improve productivity,           (SaaS) application. This would
                                             increase mobility and reduce cost.        eliminate the hassle of managing
                                                                                       the servers required to host the
                                             Challenge: Addressing the                 NMS. Customers could simply log
                                             Needs of the Mid-Market                   into Aerohive’s HiveManager
                                             The broad adoption of the                 Online, the cloud-based version of
                                             smartphones, netbooks and the             HiveManager NMS, and manage
                                             iPad has ushered in a generation          the wireless LAN access points.
                                             of mobility. End users expect             The HiveManager application
                                             immediate access to their                 was highly suitable for migration




© 2011 OpSource, Inc. All rights reserved.
AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD




                                             to the cloud due to it being            Online based on the number of
                                             multi-tenant and supporting             managed WLAN access points.
                                             a virtualized management
                                             database–something that had             Impact: Opened a New Market
                                             previously been developed for           and Drove Revenues
                                             the Managed Services market.            By creating a cloud-based
“OpSource was consistently at                It turned out that the cloud-           Network Management System
the top of the cloud comparison              based, multi-tenant NMS paired          to manage WLAN access points,
reports with the fastest cloud.              well with the intelligent AP            Aerohive was able to better
                                             architecture, delivering a highly       address the needs of mid-sized
We chose OpSource because it
                                             survivable solution even during         businesses, a new market segment
provided both low latency and
                                             WAN outages.                            for the company. This helped
high security at a great value,
                                                                                     Aerohive to provide more options
implementation on the OpSource
                                             The Mid-Market customers could          for customers, improve customer
cloud was easy. OpSource’s                   now benefit from a system that          retention and drive revenues.
team was helpful when we were                extended intelligence to the
getting started. Once we got it              edge, centralized management            In fact, Aerohive’s push into
up and running, we didn’t need               and reduced the overall cost and        the cloud was so successful that
much assistance.”                            complexity by moving the WNMS           the company acquired Pareto
                                             to the cloud.                           Networks, a cloud-based network
Lin Jiang                                                                            VPN and routing company. This
Vice President of Technical Operations       Building a Cloud SaaS                   acquisition will allow Aerohive
                                             Go-to-Market Strategy                   to address the needs for more
                                             In launching HiveManager Online,        complex routing and networking
                                             Aerohive needed to re-think the         solutions by merging routing, VPN
                                             way it went to market to address        and wireless functionality onto a
                                             smaller customers. It built out a       single platform.
                                             larger inside sales group to scale
                                             the organization to handle smaller      OpSource’s Enterprise-Class
                                             customers. To maintain its channel      Cloud
                                             neutrality, Aerohive looked to          In order move its network
                                             inside sales to work in unison          management system (NMS) into
                                             with reseller partners to fulfill       the cloud, Aerohive needed
                                             everything through the channel.         a low latency cloud hosting
                                             Aerohive is likely one of the very      platform with high security. At
                                             few companies that is successfully      the same time, it wanted a cloud
                                             leveraging the cloud, an inside         infrastructure pricing model that
                                             sales model and a strong reseller       could scale cost-effectively with its
                                             organization. Now Aerohive can          business. Based on the success of
                                             provide solutions for customers         the offering, Aerohive looked to
                                             that want to either manage              augment and scale the solution.
                                             their systems on-site or leverage       After evaluating several vendors
                                             the cloud. Customers can either         Aerohive selected OpSource’s
                                             license on-premises NMS software        Cloud Hosting platform.
                                             or subscribe to HiveManager




© 2011 OpSource, Inc. All rights reserved.
AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD




                                             A number of factors contributed                        •	 Reputation: OpSource’s
                                             to Aerohive’s selection of                                strong references and market
                                             OpSource:                                                 positioning
                                             •	 Security: Ability to configure                      •	 Ease-of-Use: Setup new
                                                VLANs, firewalls, load balancing                       customers in minutes through
                                                in the cloud                                           user interface or API
                                             •	 Performance: Low latency and                        •	 Scalability: Ability to start small
                                                100% availability and network                          and scale up to hundreds of
                                                SLAs                                                   servers quickly
                                             •	 Price: Best value as a cloud
                                                provider




                                             About Aerohive Networks
                                             Aerohive Networks reduces the cost and complexity of today’s networks with cloud-enabled, distributed
                                             Wi-Fi and routing solutions for enterprises and medium sized companies including branch offices
                                             and teleworkers. Aerohive’s award-winning cooperative control Wi-Fi architecture, public or private
                                             cloud-enabled network management, routing and VPN solutions eliminate costly controllers and single
                                             points of failure. This gives its customers mission critical reliability with granular security and policy
                                             enforcement and the ability to start small and expand without limitations.



                                             About OpSource
                                             OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate
                                             growth and scale operations while controlling costs and reducing IT infrastructure support risks. More
                                             than four hundred Software- as-a-Service ISVs, cloud platform providers, carriers and enterprises rely
                                             on OpSource’s expertise, experience and agility to operate high-availability, business-critical hosting
                                             environments.
                                             Our industry-leading Application Operations service goes beyond traditional hosting by providing
                                             application management, change management, performance management and application
                                             optimization.
                                             OpSource Cloud is the first cloud to bring together the flexibility, availability and community of the
                                             public cloud with the security, performance and control the enterprise demands. Founded in 2002,
                                             OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in
                                             California, Virginia, UK, Ireland, and India.


                                             Corporate Headquarters
                                             5201 Great America Parkway, Suite 120, Santa Clara, CA 95054, 1-800-664-9973 (USA)
                                             +44 118 320 0112 (UK), sales@opsource.net, www.opsource.net




© 2011 OpSource, Inc. All rights reserved.

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Case Study: Aerohive

  • 1. Case Study Aerohive Networks Takes Wi-Fi Management to the Cloud Case Study Highlights “Migrating our network management system (NMS) to the cloud allowed Aerohive to better address the Mid-sized enterprise • Aerohive revolutionizes WLAN architecture by extending requirements by eliminating CapEx and complexity associated intelligence to the edge and with enterprise Wi-Fi management. OpSource’s Cloud Hosting eliminating the need for a has provided the high level of security, and performance that WLAN controller while still you would expect from a cloud hosting leader.” providing centralized policy based management. Stephen Philip VP of Corporate and Product Marketing • Challenge: Address the needs of the Mid-sized enterprise to deploy enterprise class Aerohive’s Revolutionary Wireless LAN Architecture Wi-Fi management without Aerohive Networks provides distributed Wi-Fi and routing solutions for the initialCapEx associated enterprises and medium-sized companies. Aerohive’s award-winning with enterprise class Wi-Fi cooperative control Wi-Fi architecture eliminates costly controllers and management and provide the single points of failure. This gives its customers mission-critical reliability ability to start small and grow. with granular security and policy enforcement in addition to the ability to start small and expand without limitations. • Solution: Aerohive launched HiveManager Online, a cloud- Founded in 2006, Aerohive set out to revolutionize the Wi-Fi industry by based NMS for WLAN Access centralizing network management system (NMS) functions while pushing Points (APs) delivered as SaaS control and data forwarding to the wireless LAN access points at the offering. edge of the network. When the company pioneered this controller-less architecture in 2007, it went against the “conventional wisdom” at the • OpSource was selected as the time; now, the industry has followed its lead. cloud hosting provider for its security, performance, price, Aerohive’s cooperative control wireless LAN architecture provides reputation, ease-of-use and important business benefits, including: scalability. • Linear pricing and lower cost, for both branch and campus deployments • Scalability and performance to support the move to 802.11n and beyond © 2011 OpSource, Inc. All rights reserved.
  • 2. AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD • High availability and mesh corporate information and the redundancy for mission-critical public Internet from any device, applications in any place and at any time. As • Lower complexity for easier more and more businesses have deployment, maintenance adopted Wi-Fi for branch offices, and management campus deployments and retail • More effective security and venues, Aerohive’s innovative policy enforcement architecture and cost-effective value proposition have been a Aerohive serves a variety of winning solution. Companies industries, including: liked the economics associated • Healthcare to deliver with eliminating the controller, foundational infrastructure for while still being able to manage Electronic Medical Records and the system as a whole, from a patient care and ambulatory policy-based centralized network applications in distributed clinics, management solution. skill nursing facilities acute care hospitals Small and mid-sized businesses • Education to support cost- were still challenged by the effective school district and requirement to host and manage campus deployments designed the centralized Wireless NMS. to support the proliferation of SMEs didn’t have the CapEx, mobile devices and 1:1 laptop expertise or desire to host programs their own WNMS. The Mid- • Logistics to support complex sized enterprise represented distribution and workflow a significant opportunity for systems such as voice picking and Aerohive, and it had to figure out inventory management a way to help these businesses • Enterprise Wi-Fi infrastructure, as overcome these obstacles. organizations replace Ethernet as the primary access layer and To address this challenge, support the explosion of mobile Aerohive decided to move the internet devices in the enterprise HiveManager NMS into the cloud as a multi-tenant, Customers rely on Aerohive to on-demand,software-as-a-service help them improve productivity, (SaaS) application. This would increase mobility and reduce cost. eliminate the hassle of managing the servers required to host the Challenge: Addressing the NMS. Customers could simply log Needs of the Mid-Market into Aerohive’s HiveManager The broad adoption of the Online, the cloud-based version of smartphones, netbooks and the HiveManager NMS, and manage iPad has ushered in a generation the wireless LAN access points. of mobility. End users expect The HiveManager application immediate access to their was highly suitable for migration © 2011 OpSource, Inc. All rights reserved.
  • 3. AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD to the cloud due to it being Online based on the number of multi-tenant and supporting managed WLAN access points. a virtualized management database–something that had Impact: Opened a New Market previously been developed for and Drove Revenues the Managed Services market. By creating a cloud-based “OpSource was consistently at It turned out that the cloud- Network Management System the top of the cloud comparison based, multi-tenant NMS paired to manage WLAN access points, reports with the fastest cloud. well with the intelligent AP Aerohive was able to better architecture, delivering a highly address the needs of mid-sized We chose OpSource because it survivable solution even during businesses, a new market segment provided both low latency and WAN outages. for the company. This helped high security at a great value, Aerohive to provide more options implementation on the OpSource The Mid-Market customers could for customers, improve customer cloud was easy. OpSource’s now benefit from a system that retention and drive revenues. team was helpful when we were extended intelligence to the getting started. Once we got it edge, centralized management In fact, Aerohive’s push into up and running, we didn’t need and reduced the overall cost and the cloud was so successful that much assistance.” complexity by moving the WNMS the company acquired Pareto to the cloud. Networks, a cloud-based network Lin Jiang VPN and routing company. This Vice President of Technical Operations Building a Cloud SaaS acquisition will allow Aerohive Go-to-Market Strategy to address the needs for more In launching HiveManager Online, complex routing and networking Aerohive needed to re-think the solutions by merging routing, VPN way it went to market to address and wireless functionality onto a smaller customers. It built out a single platform. larger inside sales group to scale the organization to handle smaller OpSource’s Enterprise-Class customers. To maintain its channel Cloud neutrality, Aerohive looked to In order move its network inside sales to work in unison management system (NMS) into with reseller partners to fulfill the cloud, Aerohive needed everything through the channel. a low latency cloud hosting Aerohive is likely one of the very platform with high security. At few companies that is successfully the same time, it wanted a cloud leveraging the cloud, an inside infrastructure pricing model that sales model and a strong reseller could scale cost-effectively with its organization. Now Aerohive can business. Based on the success of provide solutions for customers the offering, Aerohive looked to that want to either manage augment and scale the solution. their systems on-site or leverage After evaluating several vendors the cloud. Customers can either Aerohive selected OpSource’s license on-premises NMS software Cloud Hosting platform. or subscribe to HiveManager © 2011 OpSource, Inc. All rights reserved.
  • 4. AEROHIVE NETWORKS TAKES WI-FI MANAGEMENT TO THE CLOUD A number of factors contributed • Reputation: OpSource’s to Aerohive’s selection of strong references and market OpSource: positioning • Security: Ability to configure • Ease-of-Use: Setup new VLANs, firewalls, load balancing customers in minutes through in the cloud user interface or API • Performance: Low latency and • Scalability: Ability to start small 100% availability and network and scale up to hundreds of SLAs servers quickly • Price: Best value as a cloud provider About Aerohive Networks Aerohive Networks reduces the cost and complexity of today’s networks with cloud-enabled, distributed Wi-Fi and routing solutions for enterprises and medium sized companies including branch offices and teleworkers. Aerohive’s award-winning cooperative control Wi-Fi architecture, public or private cloud-enabled network management, routing and VPN solutions eliminate costly controllers and single points of failure. This gives its customers mission critical reliability with granular security and policy enforcement and the ability to start small and expand without limitations. About OpSource OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than four hundred Software- as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on OpSource’s expertise, experience and agility to operate high-availability, business-critical hosting environments. Our industry-leading Application Operations service goes beyond traditional hosting by providing application management, change management, performance management and application optimization. OpSource Cloud is the first cloud to bring together the flexibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in California, Virginia, UK, Ireland, and India. Corporate Headquarters 5201 Great America Parkway, Suite 120, Santa Clara, CA 95054, 1-800-664-9973 (USA) +44 118 320 0112 (UK), sales@opsource.net, www.opsource.net © 2011 OpSource, Inc. All rights reserved.