Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Teams healthcare partner webinar keren partner
1. Microsoft for Healthcare
Better experiences, Better insights, Better care
Keren Priyadarshini
Regional Business Lead, Healthcare
Worldwide Health
2. Forces at work driving change
92% of patient expect any health institution to have full access to medical history
By 2050, over 22% (>2B) of the population will be > 60yrs old
By 2030 providers will suffer shortage of 14M healthcare workers
Loss of $6.2B per year to data breaches, growing pressures in security and compliance
Over 4T Gb/yr of healthcare data is generated; by 2021 AI in healthcare will be a $6.6B market.
3. Retail
as proximity health partner
Citizens
as data aggregators
Hospitals & satellite care centers
as digital twins
EMRs
as systems of engagement and insights
Tech
as enabling partner
Insurers
as wellness partners
Connected and disrupted health systems
4. Evolution of health solutions
Systems of record Systems of insight Systems of engagement
Interoperability
5. Classified as Microsoft Confidential
Integration
and
Interoperability
TRADITIONAL HEALTH
DATA SYSTEMS
EVOLVING
DATA SYSTEMS
Interoperability
Security
Compliance
6. Our strategy is to build best-in-class platforms and productivity
services for an intelligent cloud and an intelligent edge
infused with artificial intelligence (AI).
7. Microsoft for Healthcare
Healthcare
Scenarios
Enable
Personalized Care
Empower Care
Teams
Improve
Operational
Outcomes
Reimagine
Healthcare
Healthcare
Accelerators
Teams for
Healthcare
Dynamics for
Healthcare
Healthcare Bot
Security &
Compliance
Blueprints
Cognitive
Services Vision Speech Language SearchKnowledge
Azure Cognitive Services for Healthcare
Healthcare
Platform Ingest Enrich Persist IntelligenceProvision
Azure for Healthcare
Microsoft
Cloud
Microsoft 365 Dynamics 365 AzureMicrosoft Power Platform
Security,Privacy&Compliance
Healthcare
Data
Interact
Store
Ingest
Analyze
8. “Artificial intelligence represents one
of technology’s most important
priorities, and healthcare is perhaps
AI’s most urgent application”
Satya Nadella
CEO, Microsoft
9. Microsoft’s perspective for Healthcare
Scenarios
Enable personalized care
Empower care teams
Protect health information
Improve operational
outcomes
Reimagine Healthcare
Principles
Create an experience that gives people control
over their health data
Help care teams connect with patients, increase
personal productivity, and work together
Harness data to accelerate diagnoses and reduce
time to treatment
Transform healthcare, build new insights and
advance value-based care to shape the future of
population health.
Protect sensitive health data to support privacy and
effective security end-to-end
Better experiences. Better insights. Better care.
Sales guidance:
Start at Insurers then move to Retail then clockwise
Close with Tech and open the question of tech as enablers or disruptors….
NARRATIVE
Health Systems are shifting, at increasing speed, both traditional and new players are looking at the health sector or wanting to have a stake in it, with various interests and postures.
Moving to this new patient paradigm also changes the way clinicians work requiring Health IT Solutions to also evolve to support this new paradigm. Information technology in Health is evolving beyond systems of record, to systems of insight and systems of engagement. Improving collaboration and communication is a critical component to successfully delivering proactive health, wellness and care in the new patient paradigm.
Organizations building healthcare solutions face significant challenges as the data needed for modern solutions leveraging advanced analytics and machine learning can be difficult to access and is often segregated into different silos based on a variety of healthcare systems including electronic health records (EHR), financial/billing systems, customer relationship management (CRM) for marketing, picture archiving and communication systems (PACS) for imagery and more. To further complicate matters, evolving health data systems, including connected devices in the Internet of Medical Things (IoMT), genomics and immunomics systems, big data sets from government agencies and research institutions and more, make it difficult to get a complete view of a patient’s or population’s data. The desire is to bring all this data together to build modern healthcare solutions that can improve clinical, financial, operational, and population health analytics. The ability to digitally capture, annotate, and combine data to apply machine learning will transform the delivery of healthcare.
In order to successfully bring together the relevant data and apply machine learning, organizations require a platform that supports standards-based interoperability, the security and privacy needed when working with PHI, and the compute capability to process a large amount of data.
Microsoft has been working in the healthcare industry for more than 30 years and has nearly 170,000 enterprise customers, but our work started to change fundamentally when Satya Nadella took over as CEO. He sees the cloud and AI as transformative technologies for healthcare and has been a champion for our team to push the boundaries.
Talk about customers examples, Wins leading with outcome. Examples customers included but customize for your needs.
And it starts with enable personalized care. When patients are more informed about their healthcare—they have convenient access to their MI, receive evidence-based guidance and personalized support, they are more engaged in their health. e.g. providence st. joseph health - https://customers.microsoft.com/en-us/story/providence-st-joseph-health-provider-dynamics-365
Next empower care teams. Avg. is between 20 – 25 people,…when we give clinicians & admin ability to spend more time with pts by cutting through the clutter of their fragmented systems, they can communicate and collaborate much more effectively—and that’s when great things happen. e.g., Advocate Aurora Health https://customers.microsoft.com/en-us/story/advocate-aurora-health-provider-microsoft-teams Care
Improve operational outcomes. When your organization can harness data from internal and external sources they can accelerate diagnoses, reduce time-to-treatment and improve the overall operational efficiencies of your system. E.g., Australian Government Dept of Health - https://customers.microsoft.com/en-us/story/726945-australian-gov-dept-of-health-provider-dynamics365-finance-operations
Protect health information – Protect sensitive health data to support privacy and effective security end-to-end, manage compliance and evolving regulatory changes, and improve data governance and trust on a continuous basis. E.g.,
https://customers.microsoft.com/en-us/story/760505-stlukes-security-chapter-healthprovider-m365
St. Luke’s University Health Network (SLUHN) looks to the cloud to define a new way of providing health services—free of the encumbrances of on-premises infrastructure and yesterday’s workplace tools. The health network, consisting of 10 hospitals and 300 sites across 10 counties in Pennsylvania and New Jersey, has embarked on a digital health transformation journey using the Microsoft 365 productivity cloud to empower its 15,000 employees with intuitive tools that protect sensitive information, optimize health team collaboration, and improve patient experience.
Finally, reimagine healthcare. HC sys not the same in 5 yrs. Healthcare under massive transform. & we are working hand in hand with orgs, such as Eli Lilly, Kaiser Permamente and Walgreens, to completely reimagine how healthcare can be delivered and unlock future growth potential by augmenting system of records (EHR) and workflows, with systems of engagement and insights to empower better care at lower cost. E.g., WBA https://customers.microsoft.com/en-us/story/733091-walgreens-boots-alliance-pharmaceuticals-azure
This is something we are very focused on at Microsoft.