Borderless Business: A series on breaking down the walls between departments, companies, clients, partners, and suppliers to make better, more productive (and profitable) businesses.
In this segment, we tackle the problem of internal or cross-department communication and collaboration, and how optimizing your internal collaboration systems could save you money and help you produce deliverables faster and more accurately.
5. And you probably wish you could squeeze
a little extra productivity out of your team
...without being a total slave driver.
L Os
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i
E
H y name
m
rst
Wo
ever
boss
8. Silos don’t work anymore.
M
S
O
Employees are required to wear
multiple hats and manage varied projects.
P
9. information can’t be
kept behind department
kept behind department
walls and progress can’t
walls and progress can’t
be controlled by the last
be controlled by the
person to get
last person to get
“that email attachment.”
“that email attachment.”
PUBLIC RELATIONS
To be more efficient,
Information can’t be
@
@
@
10. Leveraging the collective expertise of your team
across departments will create a more productive
(and profitable) company.
11. This can be achieved, in part, by using
collaborative softwares and technologies at work.
@
!
?
12. 20-25%
LESS productive
than firms who do.
ONSIDE
Firms that allow no collaboration between
departments have high-skill employees
and managers that are
13. And firms who implement collaboration
technology see immediate increases in
productivity of
12.5%
globally.
14. Furthermore, studies show that employees who work
on teams deliver more -- and more accurate -- work
than individuals.
15. People (and companies) can be
more than the sum of their parts,
which easily adds up to exceeding
customer expectations.
2 2=10
17. By “annexing” departments and breaking
down the information and responsibility borders
between departments.
18. Actively encourage knowledge-sharing
among employees.
$
$$
$
$
$
$
$ that Forture 500s lose roughly
$
Babcock reports
$
$
$
$
$
31.4 $ BILLION
$ $
$
$
$
$ by failing to share knowledge internally.
$
a year
$
$
$
$TEAM.
BE BETTER AS A COLLABORATIVE
$
$
$
19. Incentivize employees to
informally mentor others
from different departments,
creating a greater depth of
institutional knowledge.
ACTIO
Create a “gift culture” at work.
20. Actively engaged employees are the best employees to have.
Disengaged employees
E
D
$
$
produce 28% less revenue
overall than their
engaged counterparts.
BE STRONGER AS A COLLABORATIVE TEAM.
21. While 68% of engaged
employees feel confident
they can lower company
costs, and 84% think they
can contribute positively
to a company product
or service.
22. Engaged employees boost your bottom line.
RELATIONSHIPS ARE THE BEST WAY TO BOOST ENGAGEMENT.
Build teams with cross-department experts that will
come to rely on each other’s knowledge.
23. 97%
Customers and clients need more service, faster.
of companies polled who use collaboration
software report being able to serve more clients, faster.
BE FASTER AS A COLLABORATIVE TEAM
24. And teams using collaboration software are able
to produce deliverables
33
%f
than their siloed colleagues.
ast
er
25. Email isn’t good enough.
2
X
$20
X
hours
per hour
231
=
462
=
work days/year
hours
462
hours/employee/year
$9240
per year
per employee
to answer emails
ACTIO
A typical corporate employee will spend over
2 hours a day reading and responding to email.
26. Encourage and implement better digital collaboration.
59%
of managers often miss important information
because they can’t find it or never saw it.
Use a common system, with structured reporting and common
forms to track and undertand how your team collaborates.
27. An independent study
showed that using
structured reporting
systems decreased
non-grammatical error
in business reports by
upwards
of 16%.
28. So how do you start improving internal structured collaboration?
The Harvard Business Review reported a top way
to create collaborative team environments is:
..to invest in a highly-visible practices,
like an online collaboration system..
with standard reports and a forms library.
29. Creating a borderless, collaborative
business will significantly
benefit your bottom line
and create happier, more engaged employees.