1. NetWrix Customer Case Study
How the World’s Largest Date Agriculture
Company “Planted” File Server Auditing
“NetWrix File Server Change Reporter came as a handy
tool for auditing, organizing, reporting and archiving all
kind of required changes… It really removed the burden of
huge auditing requirement of our IT department”
Customer:
Al Foah Co., Ahmed Maged, Senior System Engineer at Al Foah Co. Holding a BSc. in
Web Site: Electronics Engineering, MCSE:M, MCITP:EA and ITIL V3. With more than 5
http://www.alfoah.ae
years of hands on extensive experience with various Microsoft technologies and
Number of Users: 300
Industry: Agriculture diverse IT HW and SW systems and a solid knowledge and practice of IT Service
Delivery and Operation Management. My working experience varies from Military,
Solutions: Engineering Consultancy, Hospitality and Agriculture sectors.
Change auditing
Al Foah Co. is the world’s largest producer of dates and is a
Products:
member of the General Holding Corporation, Abu Dhabi. It was
File Server Change Reporter
established in 2005 by the Abu Dhabi Executive Council with
Vendor: the objective of making UAE dates sector financially viable
NetWrix Corporation and internationally competitive. The company specializes in
Phone: 888-638-9749 producing dates: dried fruit, syrup, paste, vacuum packed
Web Site: www.netwrix.com
dates etc. Al Foah production facilities include: Emirates Dates
Customer/Integrator’s Profile:
Factory at Al Saad, Al Marfa Dates Factory, Dates Receiving
Al Foah Co. is the world’s largest Centers in the Emirate of Abu Dhabi, Al Foah Farm in Al Ain
producer of dates and is a member City (the largest organic farm in the world) and some others.
of the General Holding Corporation,
Abu Dhabi. It was established in 2005 Challenge: Native Auditing of File Servers - Time
by the Abu Dhabi Executive Council
Consuming and Resource Intensive
with the objective of making UAE
dates sector financially viable and Very often IT departments have to deal with complex situations
internationally competitive.
on the spot and that is when suddenly they realize they could
resolve the issue almost in no time if only they had the right
tool in place. Otherwise it sometimes takes weeks to go through
security audit logs before on multiple servers finding out who
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2. NetWrix Customer CaseCase
NetWrix Customer Study
Study
changed or accessed what files, where and Solution: Streamlined File Server Audit
when. The IT department at Al Foah Co. was Reporting Within Minutes, not Hours
no exception when they once discovered some and Days
sensitive data had been deleted from their
file servers and they were forced to spend too As a long-time user of NetWrix products and
much time looking for answers. At first they having had positive experience working with
tried using native tools from Microsoft to freeware editions of NetWrix products Ahmed
help them deal with the problem; however the Maged, the Senior System Engineer at Al
change auditing process was still very time- Foah made a decision to go with the Enterprise
consuming. “We already worked with native edition of the File Server Change Reporter to
tools which did some of what we looked for. be able to better control all the changes in the
But it required time and effort that we may not File Server environment and provide instant
always have” said Maged. response to deletions and changes of sensitive
data.
At this very moment they realized the need in
a specialized change auditing tool: “We were “I’ve always had a positive feedback on
looking for an auditing solution to avoid us NetWrix products. I’ve worked with the
the time wasted reading thousands of logs to free versions for some time and found that it
figure out who did what. The need was based provides what we needed” said Maged.
on reactive approach after some sensitive
The Al Foah’s IT department started working
data was deleted and we needed to get to old
closely with NetWrix technical support on
backups for restoration.” continued Maged.
the product deployment which required some
The most important goal was reporting on all testing and evaluating. However, with the
changes to file servers including file deletions. help from NetWrix technical support and
At the same time, the management was sales teams the IT department of Al Foah was
interested in getting regular reports on HR and able to install the product in time, acquire the
Finance file access which also became one necessary product licenses and put everything
of the must-have capabilities of the desired to work.
solution: “Main requirement was for file
“We had a really good support from NetWrix
server changes and deletion audit. We wanted
team, … deployment was straight forward…
to make sure that whoever deletes a sensitive
The support guys are really patient as far as
file is logged. We also needed read audit on
I can imagine with great IT knowledge and
HR and Finance data based on management
responsive actions. Sales are cooperative and
requirements” commented Maged.
friendly” commented Maged.
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3. NetWrix Customer CaseCase
NetWrix Customer Study
Study
Proven Results: IT Department NetWrix solution.
Relieved from a Burden of Auditing “The File Server Change Reporter simply did
Since deployment of the NetWrix solution what we wanted to have,” said Maged. “, it’s
the departments that actually own the data a great product with great support team that
took total control over file server changes and will help you get it up and running with the
previously cumbersome weekly reports to minimal IT knowledge.”
the management turned into a simple routine
About NetWrix
executed by computers.
NetWrix Corporation is a highly specialized
“Changes to our file servers used to cause us
provider of solutions for IT infrastructure
much headache especially with sensitive data
change auditing. Change auditing is the core
being deleted. Spending hours with security
competency of NetWrix and no other vendor
logs trying to figure out who did what was
focuses on this more extensively. With the
quite a pain. NetWrix File Server Change
broadest platform coverage available in the
Reporter sends custom weekly report to
industry, innovative technology and strategic
department managers with all their folders
roadmap aiming to support different types of
changes, and it really removed the burden
IT systems, devices and applications, NetWrix
of huge auditing requirement of our IT
offers award-winning change auditing
department.” said Maged.
solutions at very competitive prices, matched
Al Foah’s IT department was also impressed with great customer service. Founded in
by the particular features of the product such 2006, NetWrix has evolved as #1 for Change
as report filters which allow customizing Auditing as evidenced by thousands of
reports exactly the way they need: “One of the satisfied customers worldwide. The company
great advantages is filtering file changes based is headquartered in Paramus, NJ, and has
on folder path. A technique that helped us regional offices in Los Angeles, Boston,
separate each department head report based on Tampa and the UK.
his/her files only.” commented Maged.
NetWrix top-quality change auditing
When NetWrix File Server Change Reporter solutions have won 30 awards and are used by
was implemented the IT department of Al thousands of organizations around the world.
Foah was finally able to save a lot of time and The impressive list of customers from various
resources normally needed to organize and industries includes many well-known brands,
carry out auditing as the required processes such as IBM®, Boeing®, Mitsubishi®,
were successfully automated thanks to the Hyundai® and more.
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