4. Company Overview
o Founded in 2004, NetBrain is the first software provider to apply the
concept of CAD to network management.
o Leveraging a unique map-based automation technology, NetBrain
simplifies and reduces the efforts associated with:
Documentation
» Dynamic documentation is
created in seconds and
automatically updated when
underlying network changes
occur.
Troubleshooting
» Network visualization and
automation empowers
engineers to uncover
problems in minutes
instead.
Change Verification
» An automated approach to
change management can
eliminate outages caused by
human-error to improve
network availability.
5. The Operations Paradigm
TIER 1
Max 20%
escalation
Min 80%
resolution
Cost
1 hr
2-4 hrs
Domain and How-to
Knowledge
Resources
TIER 2
TIER 3
6. Network Manager’s Perspective
I want to reduce time spent on documentation, and
keep it updated automatically to increase reliability and
relevancy to our current needs
I want to reduce outages caused by necessary changes.
I want to transfer domain knowledge from the top down
so less issues are escalated saving lost revenue and improving
customer satisfaction
I want resolve any change related outages in my
allotted maintenance window so % availability is not impacted
“
“
7. Network Engineer’s Perspective
I want to transfer knowledge of new products and
services quickly so I can move on to the next evolution
project
I want all previous data collected when an escalation does
occur so I don’t have to start from scratch
I don’t want to have to wait for a “future” release of a product
to be able to get the information I need today
I want to be able to quickly understand what’s
changed when isolating incidents that worked before but do
not now
“
“
8. Our Solutions
Automated Network Documentation
Deep network discovery. Diagram from live network. Automated updates.
Visual Network Troubleshooting
Visualize the problem area. Diagnose network performance. Analyze changes.
Map-Driven Change Management
Deploy changes automatically. Analyze impacts instantly. Document change history.
9. NetBrain Features
o NetBrain is the 1st map-driven automation software for network troubleshooting,
change, and documentation.
Create Diagrams Instantly
Reduce from hours to
seconds to create a feature-
rich diagram
Update Diagrams
Automatically
Say good-bye to out-of-date
manual diagrams
Discover Network
Intelligently
Discover device, topology
and design of network
Map Problem Areas
Instantly
Create a dynamic map of
problem area
Historical Analysis
Analyze “what’s changed”
across relevant devices
Probe Live Network
Visualize “what’s happening”
inside a network
Change Network
Automatically
Deliver or rollback a complex
change with the push of a
button
Document Automatically
Once the change is done, the
documentation is done as
well
Analyze Impacts
Automatically
Examine the network before
and after the changes using
CLI output comparison
Drill Down with Qapp
Run hundreds of automated
diagnosis to discover root
cause
“D.C.U.” “M-P.H.D.” “C.A.D.”
Qmaps
Share network specific
knowledge including all
probing, historical analysis,
and Qapp Drill-down data.
Qmap Reader
Share Qmaps with any user,
even if they do not have
NetBrain installed on their
local PC
“3Qs”
Qapps + Exchange
Automate heavily-lifting of CLI
and process. Share how-to
knowledge.
Documentation
Reduce Workload 20X
Troubleshooting
50% reduction in MTTR
Change Assurance
Prevent Outages
Collaboration
Single Source of Data
10. Traditional Networking Tools V.S. NetBrain
Tools Frequency Time Spent
MS Office, Visio Med-High (weekly - daily) ~ 2 – 10hrs per Instance
NetBrain As Needed Seconds to minutes
Tools Frequency Time Spent
CLI, Discrete Tools High (Daily) 1 - 20 hour/instance
NetBrain High (Daily) Up to 50% quicker
Tools Planning Unplanned Outage Risk
CLI Ad-hoc to complex Very High and difficult to detect
NetBrain CMM Structured Low and automatically detected
Documentation
Troubleshooting
Change Management
11. A large Telecom service provider used NetBrain to discover and document
a 20,000 node network and saved over $1 million. Read More »
NetBrain helped to cut mean-time-to-repair (MTTR) by as much as half for
a global financial firm. Read More »
A global media company leverages NetBrain to consolidate three data
centers without a single outage. Read More »
Success Stories
12. Customer Testimonials
NetBrain has been frequently used and embraced as an advanced
troubleshooting tool that is used for more difficult or high level issues.
Along with the topology representation, intuitive interface, and the
troubleshooting guidelines, it provides an excellent graphical tool that the
GSOC uses to monitor specific network issues in real-time...
“ Larry Fegan
Director of Global
Service Operation Center
We had zero major outages for three large network migrations using
NetBrain.“
Sam Shen
Network Manager
NetBrain has been very useful and is one of the main tools I use every day.
It makes troubleshooting problems much easier and faster...“
Jonathan Edwards
Network Engineer