3. CONTENTS
What is communication?
Elements of communication process
Functions and Characteristics of
communication process.
Types of communication process
Barriers to communication
4. COMMUNICATION
Communication is an exachange of ideas,
facts, feelings, expressions,etc.
The word communication is derived from the
Latin term “COMMUNIS” which means “to
common
5. Sender
Sender of the message is the person who other
person with the objective of passing the message.
Message
Message is anything that is send and received.
Encoding
Encoding means that the message is translated
into a language or code suitable for transmission to
the intended receiver
6.
7. TYPES OF COMMUNICATION PROCESS
Intrapersonal communication
Interpersonal communication
Group communication
Interposed communication
Mass line communication
Interactive communication
10. GROUP COMMUNICATION
Group communication is distinct in that it occurs
between three or more persons who perceive
themselves as belong to or being identified with a
group.
13. INTERPOSED COMMUNICATION
When a machine is intervened in interpersonal
communication, it is mediated communication or
interpersonal mediated communication.
Telephone conversation, online chatting are
examples.
16. BARRIERS TO COMMUNICATION
PERSONAL BARRIERS
A personal emotions; bias; perceptual variations;
competencies; mental faculties; five senses and
psychological problems.
TECHNICAL BARRIERS
The barriers which arise due to technological
malfunctions; wrong timing of communication and
physical obstructions.
17. BARRIERS TO COMMUNICATION
SEMANTIC BARRIERS
Science of meanings is termed as semantics, semantic
barriers arise due to differences in meaning.A poor choice
of symbols or their confused meanings could destort
communication.
ORGANISATIONAL CLIMATE BARRIERS
These are the barriers that are created due to problems in
the culture of the organisation and also due to lack of
proper directions of the authorities.