Natalie Griffiths

27 Seguidores

8 SlideShares 27 Seguidores 107 Seguindos

An experienced senior business leader with a track record in defining and implementing trans-formative market changing and customer focused strategies for both established and challenger brands. During a substantive marketing, business change and customer experience career I have been responsible for the delivery of programs designed to: engage, retain and grow relationships (customers, partners and agencies); drive profitability through customer experience improvements; invigorate and revitalise tired or failing brands; recover, unify and galvanise teams into action; leveraged marketing capabilities by fostering partnerships alongside internal talent; achieve operational efficiency, cust...

energy customer experience brand strategy; brand development; brand and marke reputation brand twitter social media linkedin instagram social media marketing personal branding branding customer challenge retail energy brand differentiator switching industry insight consumer insight utilities utilties customer experience; blog what customers want quid pro quo business millward brown’s 2017 top 100 global brands no such thing as a free lunch collaborative exchanges digital strategy reptrack report capgemini consulting customer service digital utility firm european energy markets observatory 18th edition mit sloan school of management digital customer experience transformation electricity oil and gas energy brand strategy; brand development; social media; m blogs creative portfolio display slideshare natalie griffiths online statistics internet marketing uk marketing communication planning strategy

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Natalie Griffiths

Apresentações

Marketing For Small Businesses Social Media Marketing

Understanding Brand And Developing A Brand Key

Nga Planning Function Experience

Social Media for Small Businesses

Brand development and communication strategy case study

Small Business thrive fitness case study

Documentos

The case for transforming customer experience utilities

Utilities the case for prioritising cx has never been so compelling natalie griffiths

Gostaram

Time to Talk: The Future is Conversational

Utilities the case for prioritising cx has never been so compelling natalie griffiths

Retail market strategy

How Human Resources processes are improved by Advanced Analytics and Big Data

The Return on Invest in the Internet of Things. Mastering the Digital Transformation with Connected Services

INFOGRAPHIC: The Internet of Things: Are Organizations Ready For A Multi-Trillion Dollar Prize?

Techno vision 2014 and HP Technologies: Driving Digital Change

Linkedin - Marketing a business on a social network