In this Campus Public Safety Online webinar, Jill Weisensel, a night shift operations lieutenant for the Marquette University Police Department, discusses best practices in bystander intervention programming for colleges and universities, the role of broad-based programming in crime prevention, and the value of campus-wide collaboration. She focuses on the "how-tos" of safe intervention, concentrating specifically on persuasion-based communication tactics, proxemic management, personal safety/awareness and risk reduction. Additionally, Jill emphasizes the importance of civility and personal responsibility without victim blaming. Attendees are provided an overview of personal safety-based bystander intervention curriculum and immediately actionable content that can be added to their current bystander intervention programming.

2. The National Center for Campus Public Safety
Bystander Intervention in Action:
Training the How-tos of Intervention
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Lt. Jill Weisensel, M.S
Marquette University Police Department

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Quick Background…
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• STARTED AT MU AUGUST OF 2005
• BYSTANDER INTERVENTION, DEFENSIVE TACTICS, AND TACTICAL
COMMUNICATION TRAINER SINCE 2011
• HAVE TRAINED OVER 200 STUDENT FACILITATORS AND OVER
8,000 STUDENTS TO DATE, INCLUDING ATHLETES, GREEK AND
STUDENT ORGANIZATIONS
• MEMBER OF FBI LEEDA
• MEMBER OF IACLEA
• SEVEN YEAR PATROL COMMANDER
• 2013 GRADUATE OF THE IACP LPO
• 2017 FBI LEEDA TRILOGY AWARD
RECIPIENT

4. The National Center for Campus Public Safety
Overview
• Best Practice and Research
• A Community Call For Civility
• Proxemic Management
• Persuasion Communication
• Training Civilians To Be Better
Witnesses
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Note: The opinions, findings, and recommenda8ons expressed in this webinar are those of the
presenter and do not necessarily reflect the views of MUPD or MarqueGe University.

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Best Practice and
Research Says…
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• Use the socio-ecological model
• Peer to peer education
• Focus on perspective-taking and altruistic
behavior
• Identifying emergency vs. non-emergency
situations
• Persuasion/communication based
strategies
• Risk/threat assessment and risk reduction

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The Socio-ecological
Model
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Our Approach
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A. AWARE
Notice the event. Interpret it as a problem (red flags) and assume personal
responsibility to help.
C. CREATE
Possible solutions.Think it through and pick your strategy.
T. TAGTEAM
Stay calm. Enlist help if you can.
I. INTERVENE
When safe and appropriate.
O. OPEN DIALOGUE/OBSERVE OPTIONS
Be conscious of your delivery style. Use perspective taking and create context in
light of the goal.
N. NEGOTIATE SOLUTION/NEGATE FURTHER CONFLICT
Draw a line in the sand. Know the appropriate “next step.”
MARQUETTE
T.A.K.E.S. A.C.T.I.O.N.

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A Community Call for
Civility
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“The world is a dangerous place to live; not because of the people who are evil,
but because of the people who don't do anything about it.” –Albert Einstein

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Teaching the How
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Teaching the How

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“A concept that better enables you to take
ownership of your space, and empowers you
to stay emotionally and physically safer
within that space. It encourages us to be
mindful, not fearful, of environmental
conditions that could increase our chances
of being victimized (regardless of the
offense: harassment, theft, assault, hazing
and so forth).”
Proxemic Management

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Proxemics In Practice
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• Driver’s Education
– How much time…
– Car versus Motorcycle: Scan and Defend
– Locking doors…while inside of your car?
• What about winter conditions?
• Your home versus a campus
environment

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Proxemics In Practice

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Proxemics In Practice

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Proxemics In Practice

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Proxemics In Practice

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Persuasion Communication
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Persuasion Communication

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Persuasion Communication

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Persuasion Communication

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Persuasion Communication

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Persuasion based
Communication concepts
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The Language of
Engagement
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• “How can I help/how can we fix this if you keep
yelling at me?”
• “Could you please explain to me what is going
on from your perspective, as you see it?”
• “That didn’t necessarily offend me, but it may
have offended someone else.”
Courtesy of Verbal Defense and Influence

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• “Hey now, take it back, you didn’t really mean
that did you?” “Well, why?”
• “This is good for you, good for me, and good
for everybody/the team/ the school.”
• “Wow, do you really feel that way about ‘x’
person/group/behavior?”
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The Language of
Engagement
Courtesy of Verbal Defense and Influence

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• “I can appreciate where you’re coming from.
However…”
• “I understand your position, And….”
• “Woah, let me be sure I understand what you just
said…”
• “Right now, this is a small issue. let’s work
together so it doesn’t become… ”
Deflect and redirect
Courtesy of Verbal Defense and Influence

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Commonly Taught
Intervention Strategies
• Presence
• Group
Intervention
• Clarification
• Bring It Home
• “I” Statements
• Silent Stare
• Distract/Delegate
• “We’re Friends”
• Humor
• Cut and Divide
• Take a Picture
These Strategies can be found in many Bystander Interven8on programs including: University
of Arizona’s Step UP! Program, the Virginia Tech Bystander Interven8on Playbook, and the
Men Can Stop Rape Program

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Training Civilians to be
Better Witnesses
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Thank You To:
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• The NCCPS Staff
• MUPD Chief Paul Mascari
• Gary Klugiewicz with Verbal Defense and
Influence
• The former Dr. George Thompson of the
verbal judo institute
• Sara Smith- Director, Alcohol and Other
Drug Prevention and Education Programs

31. The National Center for Campus Public Safety
Contact Information
Lt. Jill Weisensel, M.S.
MarqueGe University
Police Department
jill.weisensel@mu.edu
On Twi7er @J_Weisensel
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32. www.margolishealy.com
www.nccpsafety.org
info@nccpsafety.org
1.866.817.5817
www.bja.gov