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HRM
Employee conflict
minimization and strengthen
coordination.
 M Ghani
 BBS
Conflict
 Disagreement in opinions between people or groups, due to
differences in attitudes, beliefs, values or needs (Thomas,
2005).
 Conflict is a reality in everyone’s life and should be considered a
natural process that occurs daily (Robins, et al, 2003).
 One cannot avoid conflicts in families, at work or even when
watching the news on television (Viletta Bankovs Kay, 2012).
 Traditional View (1930-1940):
Conflict is viewed negatively and is associated with violence
and destruction. Conflict is a result of poor communication and
a lack of trust between people.
 Contemporary View (1940-1970):
Conflict is a natural occurrence in all groups. conflict may
benefit a group’s performance (Robbins, 2005).
Forms/Classification Of Conflict
 Relationship Conflict:
Clashes, tension, anxiety, mistrust, frustration, and fear of
being rejected by other team members.
 Task Conflicts:
Work goals, view points, ideas and opinions.
 Process Conflicts:
Responsibilities and delegation.
 Constructive Conflict:
Supportive.
 Destructive Conflict:
Low productivity.
Conflict minimization
 Steps in Managing Conflict.
 Identify elements.
 Transform.
 Solution.
Conflict minimization
 Respect for All.
 Participation and Empowerment.
 Respect for Diversity in Views and Perspective.
 Justice.
 Non-Violence.
 Transformation of Individuals and their Communities.
Some negative attitudes
 Being Defensive.
 Over Generalizing.
 Being right.
 Forgetting To Listen.
 Playing The Blame Game.
 Trying To “Win” The Argument.
 Making Character Attacks.
Coordination
 Coordination is a part of planning, because it tells what to
include in a good plan and how to execute it.
 Coordination is the process of integration of individual parts of
the organization’s activity to achieve common goals.
Coordination as Part of Trust and
Performance
 Coordination like the nervous system (Bakanauskas et al.,
2011, p. 278).
 Coordination has links to trust and performance (Radin, 2000).
Strengthen employee coordination in
Organizations
 Satisfactory room for decision making.
 Proper system of information.
 delegation of authority.
 Participatory.
 Competition for supremacy should not be the priority.
 Training, workshops should be organized for staff.
 Thank you 

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Human Resource Management

  • 1. HRM Employee conflict minimization and strengthen coordination.  M Ghani  BBS
  • 2. Conflict  Disagreement in opinions between people or groups, due to differences in attitudes, beliefs, values or needs (Thomas, 2005).  Conflict is a reality in everyone’s life and should be considered a natural process that occurs daily (Robins, et al, 2003).  One cannot avoid conflicts in families, at work or even when watching the news on television (Viletta Bankovs Kay, 2012).
  • 3.  Traditional View (1930-1940): Conflict is viewed negatively and is associated with violence and destruction. Conflict is a result of poor communication and a lack of trust between people.  Contemporary View (1940-1970): Conflict is a natural occurrence in all groups. conflict may benefit a group’s performance (Robbins, 2005).
  • 4. Forms/Classification Of Conflict  Relationship Conflict: Clashes, tension, anxiety, mistrust, frustration, and fear of being rejected by other team members.  Task Conflicts: Work goals, view points, ideas and opinions.  Process Conflicts: Responsibilities and delegation.  Constructive Conflict: Supportive.  Destructive Conflict: Low productivity.
  • 5. Conflict minimization  Steps in Managing Conflict.  Identify elements.  Transform.  Solution.
  • 6. Conflict minimization  Respect for All.  Participation and Empowerment.  Respect for Diversity in Views and Perspective.
  • 7.  Justice.  Non-Violence.  Transformation of Individuals and their Communities.
  • 8. Some negative attitudes  Being Defensive.  Over Generalizing.  Being right.  Forgetting To Listen.  Playing The Blame Game.  Trying To “Win” The Argument.  Making Character Attacks.
  • 9. Coordination  Coordination is a part of planning, because it tells what to include in a good plan and how to execute it.  Coordination is the process of integration of individual parts of the organization’s activity to achieve common goals.
  • 10. Coordination as Part of Trust and Performance  Coordination like the nervous system (Bakanauskas et al., 2011, p. 278).  Coordination has links to trust and performance (Radin, 2000).
  • 11. Strengthen employee coordination in Organizations  Satisfactory room for decision making.  Proper system of information.  delegation of authority.  Participatory.  Competition for supremacy should not be the priority.  Training, workshops should be organized for staff.