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SAUDI ARABIA
Cultural Differences of
MOTAZ HAJAJ &
Charis Intercultural Training
Culture as an Iceberg
Many cultural differences are obvious, while others are rooted deeply within.
SEX ROLES
MUSIC & ART
GIFT GIVING
BUSINESS PRACTICES
GESTURES
LANGUAGE
DRESS
FOOD & DINING
PERSONAL SPACE
HOLIDAYS
COMMUNICATION STYLES
INTERPERSONAL RELATIONSHIPS
TIME ORIENTATION
ASSUMPTIONS & ATTITUDES DECISION-MAKING METHODS
PERCEPTION OF SOCIETAL LAWS
LEARNING STYLES
VALUES, BELIEFS & NORMS
HIGH CONTEXT VS.
LOW CONTEXT
Communication Styles
High Context Low Context
Different levels of
rank or position are
respected at a
meeting, with junior
employees rarely
speaking up
Negative
feedback can
be quite
direct
Resources such as a help desk or internet
browser are the first place to go to have a
question answered
Business plans are introduced with market
research, rational logic, or facts to interest
the listener
Everyone at a meeting
is expected to
contribute by speaking
up, regardless of
status, gender or
seniority
Before a mid-level manager can commit, he
must go through many layers of gaining
permission, approvals and building
consensus.
When a person
wants to say “no”
to refuse work or
decline an
invitation, but feels
it will hurt the
relationship, he can
say “yes,” “I’ll try,”
suggest an
alternative or
remain silent
High Context
Taking the time to get to know
someone allows effective
communication.
Overt conflict is avoided.
When you have spoken the word,
it reigns over you.
When it is unspoken,
you reign over it.
Saudi Proverb
MONOCHRONIC
VS.
POLYCHRONIC
AttitudesTowardTime
Monochronic Polychronic
For an 8:00 meeting,
they arrive at 7:55
and wait for others to
arrive
Family and friends
are asked to use their
influence to find jobs
Meetings and business lunches do not have
fixed beginning or ending times
Decisions take a long
time, but that doesn’t
cause impatience
because the
stakeholders have a very
long term view.
When interrupted, they stop what they are
doing to help the person right away
When interrupted,
they check the time
and schedule a time
to talk later
When they know
they can’t make
the deadline, they
give their boss as
much notice as
possible.
When they can’t meet a
deadline, they work long
hours and may not finish
on time.
People extend
themselves to
do favors, pay
for things or
help a person
because they
believe it will
increase their
network.
To show their
integrity when
borrowing
something or
receiving a favor,
the item is returned
as soon as possible.
INDIVIDUALISM
VS.
COLLECTIVISM
View of Identity
Collectivism- Family Comes First
The importance of relationships in
Saudi Arabia cannot be
overstated.
Belonging to a group (or tribe) is a
matter of economic and social
survival.
Loyalty to family takes
precedence over personal needs.
POWER
DISTANCE
View of Authority
Power & Hierarchy
Most of the Arab world has:
• An unequal distribution of
power
• A low degree of disagreement
with authority
• Class differentiation based on
position
• A tendency for autocratic
decision-making
Want more information on Saudi
Arabian Culture?
Saudi Arabia
+1 925 931-0555
Connect with us to learn how to work across cultures.
Motaz Hajaj
ChessTag
motaz@chesstag.com
United States
Marian Stetson-Rodriguez
Charis InterculturalTraining
info@chariscorp.com
@motazhajaj
THANK
YOU
Information in this presentation is based on Edward T. Hall’s Key Cultural Factors

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Cultural Differences Between the United States and Saudi Arabia

  • 1. SAUDI ARABIA Cultural Differences of MOTAZ HAJAJ & Charis Intercultural Training
  • 2. Culture as an Iceberg Many cultural differences are obvious, while others are rooted deeply within. SEX ROLES MUSIC & ART GIFT GIVING BUSINESS PRACTICES GESTURES LANGUAGE DRESS FOOD & DINING PERSONAL SPACE HOLIDAYS COMMUNICATION STYLES INTERPERSONAL RELATIONSHIPS TIME ORIENTATION ASSUMPTIONS & ATTITUDES DECISION-MAKING METHODS PERCEPTION OF SOCIETAL LAWS LEARNING STYLES VALUES, BELIEFS & NORMS
  • 3. HIGH CONTEXT VS. LOW CONTEXT Communication Styles
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  • 6. High Context Low Context Different levels of rank or position are respected at a meeting, with junior employees rarely speaking up Negative feedback can be quite direct Resources such as a help desk or internet browser are the first place to go to have a question answered Business plans are introduced with market research, rational logic, or facts to interest the listener Everyone at a meeting is expected to contribute by speaking up, regardless of status, gender or seniority Before a mid-level manager can commit, he must go through many layers of gaining permission, approvals and building consensus. When a person wants to say “no” to refuse work or decline an invitation, but feels it will hurt the relationship, he can say “yes,” “I’ll try,” suggest an alternative or remain silent
  • 7. High Context Taking the time to get to know someone allows effective communication. Overt conflict is avoided.
  • 8. When you have spoken the word, it reigns over you. When it is unspoken, you reign over it. Saudi Proverb
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  • 11. Monochronic Polychronic For an 8:00 meeting, they arrive at 7:55 and wait for others to arrive Family and friends are asked to use their influence to find jobs Meetings and business lunches do not have fixed beginning or ending times Decisions take a long time, but that doesn’t cause impatience because the stakeholders have a very long term view. When interrupted, they stop what they are doing to help the person right away When interrupted, they check the time and schedule a time to talk later When they know they can’t make the deadline, they give their boss as much notice as possible. When they can’t meet a deadline, they work long hours and may not finish on time. People extend themselves to do favors, pay for things or help a person because they believe it will increase their network. To show their integrity when borrowing something or receiving a favor, the item is returned as soon as possible.
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  • 14. Collectivism- Family Comes First The importance of relationships in Saudi Arabia cannot be overstated. Belonging to a group (or tribe) is a matter of economic and social survival. Loyalty to family takes precedence over personal needs.
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  • 17. Power & Hierarchy Most of the Arab world has: • An unequal distribution of power • A low degree of disagreement with authority • Class differentiation based on position • A tendency for autocratic decision-making
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  • 19. Want more information on Saudi Arabian Culture? Saudi Arabia +1 925 931-0555 Connect with us to learn how to work across cultures. Motaz Hajaj ChessTag motaz@chesstag.com United States Marian Stetson-Rodriguez Charis InterculturalTraining info@chariscorp.com @motazhajaj
  • 20. THANK YOU Information in this presentation is based on Edward T. Hall’s Key Cultural Factors