Business Operations Manager – Strategy Consultant
Experienced project manager offering 10 years of success leading all phases of
diverse technology projects; Managing Business Operations Management and IT
consulting across areas spanning Financial Analysis, Process Consulting, and Business
Business strategist; plan and manage multimillion-dollar projects aligning business
goals with technology solutions to drive process improvements, competitive advantage
and bottom-line gains.
Excellent communicator; leverage technical, business and financial acumen to
communicate effectively with client executives and their respective teams.
Result driven professional; with fine-tuned multi-tasking capabilities.
Played multiple roles; Project Manager, Vendor Manager, Benefits & Budgeting Lead,
IBM Certified Lean Master
Ability to work with little or no direction in environments resistant to change or unable to
Business Operations Project Management Change Management
Financial Management Business Strategy Team Building
Risk Management Lean Expert Contract administration
Effective Communication Start Up Operations
Managed closed to 50+ Change Management projects yielding benefits close to $5 Mil
Increased the GP by 15% and thereby giving 5% cost benefit to the Customer
Saved a project that was at great risk, by implementing change control and proper IT
Created a Soulutioning Cook-Book which is used across IBM for driving Process
Improvement value streams.
Have good judgment and decision making skills.
Financially aware and able to manage budgets.
Able to lead on new initiatives.
Can inspire & encourage others to embrace change.
Strong strategic thinker.
Able to focus clearly on objectives and targets.
Email id: firstname.lastname@example.org
1050 Benton Street,
Santa Clara - 95050
Dates Organization Designation
June 10 – Till Date IBM Business Operations Manager – Strategy Consultant
Responsibilities Identifying, developing and securing business opportunities in line with the business plan.
Closely monitor the business so that the financial agreements with clients are met.
Interacting with stakeholders, clients and other 3rd parties.
Establishing and implementing departmental policies, goals, objectives, and procedures.
Facilitating communication between employees, managers and company departments.
Ensuring that daily, weekly workload routines are accomplished.
Identifying and developing areas for growth from existing projects.
Coordinating large research and feasibility projects.
Lead multiple complex, high-visibility lean process innovation projects across the
Producing monthly and quarterly reports
Deployment Coach for Core team & Champions
Leading Large Scope Lean Programs
Ensure Sponsor’s scoped objective is translated to a full-scale project
Validate and setup necessary Measurement System & KPI’s
Liaise with top management
Identify process improvement opportunities and facilitate goal setting using customer
feedback, analysis, and other systems.
Advise in analysis of operational intelligence metrics by defining and identifying key
measures and performance metric targets and assisting in development of complex cost-
benefit and return on investment analyses for proposed changes.
Assess processes to determine how to reduce rework, improve quality, improve efficiency,
increase revenue and/or improve the ability to deliver desired services or outputs.
Take ownership for planning/managing the execution and integration of initiatives and
activities on cost management and productivity, which may include members from all
disciplines of the organization.
Work closely with the project team to assess fit/gap of currently implemented enterprise
applications to support process innovation solutions, present data to management to
influence implementation decisions and facilitate discussions and negotiations that drive
consensus on implementing recommendations within highly complex environments.
Provide hands-on team facilitation, coaching, mentoring and/or training, and process
improvement subject matter expertise to business partners.
Dates Organization Designation
Aug 08 – Jun 10 iGATE Global Solutions Senior Software Engineer – PMO Lead
Responsibilities Coordinating the efforts of various team members in order to deliver projects according to
Define project scope, goals and deliverables that support business goals in collaboration with
customer and stakeholders
Develop full-scale project plans and associated communications documents
Effectively communicate project expectations to team members and stakeholders in a timely
and clear fashion
Liaise with project stakeholders on an ongoing basis
Track and communicate project milestones and deliverables
Develop and deliver progress report, proposals, requirements documentation and
Take care of project costing and budget analysis
Take care of all VMO Report like SOW tracker, weekly tracker , Presentations , CWD
Attend Stakeholder Meetings
Follow up to get the deliverables on time
Update risk register
Prepare Ops report for the overall engagement
Part of the audit team taking care of all audit report and maintain the checklist for all
Ensure timely completion of project deliverables, meeting the specified quality norms.
Dates Organization Designation
Dec 05 – Aug 08 Wipro Technologies Ltd Project Engineer - PMO
Responsibilities Ensure consistent use of and compliance with internal management systems
Action tracking and close-out Capture and communication of lessons learned
Onshore worksite representation as and when required to communicate project
Coordinate between Customer, The Portfolio Manager, and The Project Manger to get
feedback on the PM Pool.
Supporting activities for the preparation of the project charter & project management plans
Scope to be planned with the Project Manager so that all the requirements are captured
without missing any. Help the Project Manager create the WBS.
Ensure the communication between the project resources and stakeholders take place.
Support the planning and the identification of risks.
Support the controlling of quality, issue, risk and status along with the project managers.
Collect relevant data, create presentations and maintain reports.
Bachelor’s in Electrical & Electronics Engineering - 2005, Sathyabama University, India.
Masters in Human Resource Management – 2007, Pondicherry University, India.
References: Available upon request