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DIRECT MAIL 
AS 
ADVERTISING 
MEDIA 
BY 
SMART LEARNING WAY
FLOW OF PRESENTATION 
 DEFINATION OF DIRECT MAIL 
 FEATURES OF DIRECT MAIL 
 FORMATS OF DIRECT MAIL 
 FORMS OF DIRECT MAIL 
 ADVANTAGES OF DIRECT MAIL 
 DISADVANTAGES OF DIRECT MAIL 
 DIRECT MAIL ADVERTISING VS DIRECT MAIL 
SELLING 
 CONCLUSION 
 BIBILOGRAPHY
DEFINITION 
Direct mail is the letters to customer. The letters 
can be crafted with a personalized formats and 
approach. They sometimes take the role as the 
chosen media, especially in high value personal 
products like digital diary, PC, and service 
industry offers like from the hotels; airlines etc. 
care should be taken to ensure that the direct 
mail letters look like a normal business 
communication, otherwise there are chances that 
the letter is put in waste paper basket. With a 
excess of mail received by executives, they read 
only ones which look business- like and are 
readable.
When printed matter is delivered directly to the 
customer, it is called direct mail. These could be 
offered at the following locations 
@ At homes 
@ At retail shops 
@ On the streets 
@ Sent by mail
Direct mail gives the reader the best possible 
way of knowing about the product, with all the 
colour, graphics and data given in the direct 
mail. 
In direct advertising the advertiser has several 
options like size, costs, formats, that could be 
used.
The cost of direct mail can be quite varied on the 
basis of quality of material and size of mailing 
list. Since direct mail is targeted at only real 
consumer with no aberrations, they can be 
focused and personalized, making the readers 
feel important. 
Care should be taken to ensure that even from 
the envelope the mailer gives the impression of a 
personal letter. Else the direct mail has the 
possibility of being consigned to the readers 
waste paper basket.
As most corporate buyers get hundreds of direct 
mailers daily, they have to select just a few for 
their examination. Hence even with its close 
contact with the customer direct mail remains a 
back seat media.
FEATURES 
Direct mail offers pinpoint selectively. It can be 
directed to specific individuals or markets with 
greater control than any other medium. Direct 
mail does not have to compete with another 
advertisement, or with other editorial or program 
content for reader’s attention. People like to 
receive mail. Most people read each piece of mail 
thoroughly. The advertiser has a wide choice of 
formats.
Direct mail offers unique opportunity for 
experimental research. With split-runs and split 
mailing you can test different offers, different 
formats different copy and illustrations, different 
timings among matched samples of recipients. 
Direct mail that elicits inquiries or request for 
additional information is an effective device for 
developing sales leads, thereby increasing the 
efficiency of the sales force.
FORMATS 
In direct advertising the advertiser has several 
options like size, costs, formats, that could be 
used. Different formats commonly used as 
follows: 
A leaflet This is a small printed paper, which 
could be printed on both sides, in color and with 
as much details about the products as possible 
while keeping the aesthetics in mind.
A booklet is a small book which gives a lot of 
information about the product. 
Brochures are better made leaflets in colour 
and mostly they are glossy. It can be in booklet 
format also as it gives a good impression
FORMS OF DIRECT MAIL 
 LETTERS 
 SELF MAILERS 
 CATALOG 
 FOLDERS 
 BOOKLETS 
 MAILING CARD 
 POST CARD 
 MAGAZINES
 SALES MANUEL 
 INFORMATIVE MANUEL 
 PRICE LIST 
 CHARTS 
 POSTERS
Letters 
Letters are the most personal and intimate of all 
forms of advertising. You address your customer 
or prospect individually by the most important 
word he knows-his name. The letter can be warm 
and friendly or businesslike and authoritative. If 
it address the prospect’s self interest.
Self-mailers 
Self-mailers do not require an envelope. The 
address of the recipient and the postage are 
placed on the mailing piece itself. The simplest 
self-mailer is a postcard. Or it can be a single 
sheet of paper folded once or more times, a folder, 
brochure, or catalog.
Direct mail is an advertising medium but mail 
order (or direct response) is a form of distribution 
that is, training by mail whatever medium is 
used for advertising sales offers. Consequently 
direct mail is not limited to direct marketing: a 
retailer can use direct mail to attract shoppers to 
his or her store.
ADVANTAGES OF DIRECT MAIL 
The medium offers a variety of formats and 
provide enough space to tell a complete sales 
story. 
Because Direct mail has little competition when 
it is received, it can engage the reader’s 
attention. 
Because of the use of data base it is now possible 
to personalize direct mail across a number of 
consumer characteristics, such as name, product, 
usage, purchase history and income.
Direct mail is particularly conductive to 
marketing research and can be modified until the 
message design matches the needs of desired 
target audience. 
Direct mail allows the marketer to reach 
audiences who are inaccessible by other media.
DISADVANTAGES OF DIRECT MAIL 
The main drawback of using direct mail is the 
widespread perception that it is junk mail. About 
46% considers them an invention of privacy. 
Direct mail has a higher cost per thousand than 
mass media. A great deal of this high cost is a 
result of postage.(however it reaches more 
qualified prospect with less wastage.)Another 
cost factor is the maintenance of the database.
To deliver an acceptable response rate, the 
quality of the mailing list is critical. It must be 
maintained and updated constantly. 
Because of changing nature of mailing lists, as 
well as the difficulty of keeping relevant data in 
the database, the response rate can be as low 2 or 
3 %. Even with that low response, however 
database, markets can still make money.
DIRECT MAIL ADVERTISING 
VS 
DIRECT MAIL SELLING 
Direct mail advertising is often refered to as 
direct mail selling . the actual difference is that 
the former makes known through advertising 
literature and the later actually gets the order 
Direct mail actually covers all forms of sales 
literature booklets, leaflets, catalogues, folders, 
letters, etc. designed to create goodwill or affect 
sales.
The best method of selling is by sending 
salesman and sales selling by word of mouth. 
The best method is the written word.
The most effective form of direct 
mail advertising is the letter 
personality is dictated and 
separately typed. The sales letter 
need not be clever. It must be sincere 
and must attempt to sell.
It should convey a message and be concise 
as well as simple in language. Sales letter 
are generally used accompanied by other 
literature which completes the appeal or 
story.
The AIDAS formula or the 5 p’s can be used in 
drafting the sales letter 
AIDAS FORMULA 
ATTENTION 
INTEREST 
DESIRE 
ACTION 
SATISFACTION
5 P’s 
PICTURE 
PROMISE 
PROVE 
PUSH 
PREVAIL
The letter should be drafted in such 
a style as to hold the attention of the 
recipient at the outset arouse his 
interest by giving interesting facts , 
create a desire in him to possess the 
article by stressing the selling points 
or advantage and end by bringing 
the desired action.
If these steps are taken and 
throughout the benefits are 
emphasized to customer, the final 
step of satisfaction will be 
automatically reached.
CONCLUSION 
By presenting this topic today we covered many 
aspects of direct mail. We understood that direct 
mail means the letters of advertisement that are 
normally sent to our house. We have also seen 
the benefits and disadvantages. The various 
forms and formats of direct mail have also been 
discussed.
BIBILOGRAPHY
THANK 
YOU

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Direct mail as advertising media

  • 1. DIRECT MAIL AS ADVERTISING MEDIA BY SMART LEARNING WAY
  • 2. FLOW OF PRESENTATION  DEFINATION OF DIRECT MAIL  FEATURES OF DIRECT MAIL  FORMATS OF DIRECT MAIL  FORMS OF DIRECT MAIL  ADVANTAGES OF DIRECT MAIL  DISADVANTAGES OF DIRECT MAIL  DIRECT MAIL ADVERTISING VS DIRECT MAIL SELLING  CONCLUSION  BIBILOGRAPHY
  • 3. DEFINITION Direct mail is the letters to customer. The letters can be crafted with a personalized formats and approach. They sometimes take the role as the chosen media, especially in high value personal products like digital diary, PC, and service industry offers like from the hotels; airlines etc. care should be taken to ensure that the direct mail letters look like a normal business communication, otherwise there are chances that the letter is put in waste paper basket. With a excess of mail received by executives, they read only ones which look business- like and are readable.
  • 4. When printed matter is delivered directly to the customer, it is called direct mail. These could be offered at the following locations @ At homes @ At retail shops @ On the streets @ Sent by mail
  • 5. Direct mail gives the reader the best possible way of knowing about the product, with all the colour, graphics and data given in the direct mail. In direct advertising the advertiser has several options like size, costs, formats, that could be used.
  • 6. The cost of direct mail can be quite varied on the basis of quality of material and size of mailing list. Since direct mail is targeted at only real consumer with no aberrations, they can be focused and personalized, making the readers feel important. Care should be taken to ensure that even from the envelope the mailer gives the impression of a personal letter. Else the direct mail has the possibility of being consigned to the readers waste paper basket.
  • 7. As most corporate buyers get hundreds of direct mailers daily, they have to select just a few for their examination. Hence even with its close contact with the customer direct mail remains a back seat media.
  • 8. FEATURES Direct mail offers pinpoint selectively. It can be directed to specific individuals or markets with greater control than any other medium. Direct mail does not have to compete with another advertisement, or with other editorial or program content for reader’s attention. People like to receive mail. Most people read each piece of mail thoroughly. The advertiser has a wide choice of formats.
  • 9. Direct mail offers unique opportunity for experimental research. With split-runs and split mailing you can test different offers, different formats different copy and illustrations, different timings among matched samples of recipients. Direct mail that elicits inquiries or request for additional information is an effective device for developing sales leads, thereby increasing the efficiency of the sales force.
  • 10. FORMATS In direct advertising the advertiser has several options like size, costs, formats, that could be used. Different formats commonly used as follows: A leaflet This is a small printed paper, which could be printed on both sides, in color and with as much details about the products as possible while keeping the aesthetics in mind.
  • 11. A booklet is a small book which gives a lot of information about the product. Brochures are better made leaflets in colour and mostly they are glossy. It can be in booklet format also as it gives a good impression
  • 12. FORMS OF DIRECT MAIL  LETTERS  SELF MAILERS  CATALOG  FOLDERS  BOOKLETS  MAILING CARD  POST CARD  MAGAZINES
  • 13.  SALES MANUEL  INFORMATIVE MANUEL  PRICE LIST  CHARTS  POSTERS
  • 14. Letters Letters are the most personal and intimate of all forms of advertising. You address your customer or prospect individually by the most important word he knows-his name. The letter can be warm and friendly or businesslike and authoritative. If it address the prospect’s self interest.
  • 15. Self-mailers Self-mailers do not require an envelope. The address of the recipient and the postage are placed on the mailing piece itself. The simplest self-mailer is a postcard. Or it can be a single sheet of paper folded once or more times, a folder, brochure, or catalog.
  • 16. Direct mail is an advertising medium but mail order (or direct response) is a form of distribution that is, training by mail whatever medium is used for advertising sales offers. Consequently direct mail is not limited to direct marketing: a retailer can use direct mail to attract shoppers to his or her store.
  • 17. ADVANTAGES OF DIRECT MAIL The medium offers a variety of formats and provide enough space to tell a complete sales story. Because Direct mail has little competition when it is received, it can engage the reader’s attention. Because of the use of data base it is now possible to personalize direct mail across a number of consumer characteristics, such as name, product, usage, purchase history and income.
  • 18. Direct mail is particularly conductive to marketing research and can be modified until the message design matches the needs of desired target audience. Direct mail allows the marketer to reach audiences who are inaccessible by other media.
  • 19. DISADVANTAGES OF DIRECT MAIL The main drawback of using direct mail is the widespread perception that it is junk mail. About 46% considers them an invention of privacy. Direct mail has a higher cost per thousand than mass media. A great deal of this high cost is a result of postage.(however it reaches more qualified prospect with less wastage.)Another cost factor is the maintenance of the database.
  • 20. To deliver an acceptable response rate, the quality of the mailing list is critical. It must be maintained and updated constantly. Because of changing nature of mailing lists, as well as the difficulty of keeping relevant data in the database, the response rate can be as low 2 or 3 %. Even with that low response, however database, markets can still make money.
  • 21. DIRECT MAIL ADVERTISING VS DIRECT MAIL SELLING Direct mail advertising is often refered to as direct mail selling . the actual difference is that the former makes known through advertising literature and the later actually gets the order Direct mail actually covers all forms of sales literature booklets, leaflets, catalogues, folders, letters, etc. designed to create goodwill or affect sales.
  • 22. The best method of selling is by sending salesman and sales selling by word of mouth. The best method is the written word.
  • 23. The most effective form of direct mail advertising is the letter personality is dictated and separately typed. The sales letter need not be clever. It must be sincere and must attempt to sell.
  • 24. It should convey a message and be concise as well as simple in language. Sales letter are generally used accompanied by other literature which completes the appeal or story.
  • 25. The AIDAS formula or the 5 p’s can be used in drafting the sales letter AIDAS FORMULA ATTENTION INTEREST DESIRE ACTION SATISFACTION
  • 26. 5 P’s PICTURE PROMISE PROVE PUSH PREVAIL
  • 27. The letter should be drafted in such a style as to hold the attention of the recipient at the outset arouse his interest by giving interesting facts , create a desire in him to possess the article by stressing the selling points or advantage and end by bringing the desired action.
  • 28. If these steps are taken and throughout the benefits are emphasized to customer, the final step of satisfaction will be automatically reached.
  • 29. CONCLUSION By presenting this topic today we covered many aspects of direct mail. We understood that direct mail means the letters of advertisement that are normally sent to our house. We have also seen the benefits and disadvantages. The various forms and formats of direct mail have also been discussed.