1. Shilpa M Contact: +91-9945786868, 8660280054
E-Mail: Shilpamgowda1@gmail.com
To obtain the position of lead in providing business solutions where I can apply my knowledge, efficient
processing and leadership skills and provide the organisation with high quality and risk free service.
PROFESSIONAL SUMMARY
 An enthusiastic finance assistant with drive, determination and experience of working in a busy Finance department
providing support to management accountants.
 Possessing excellent numerical & data entry skills along with a comprehensive understanding of commercial,
administrative and accounting procedures.
 Having a proven ability to ensure that day to day work is carried out in line the agreed policies and procedures and
quality standards.
 Delivering high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work
processes, with effective resolution of escalations within turnaround time
 Enthusiastic problem-solver with ability to rapidly assess diverse situational challenges, develop action plans, and
lead team to meet or exceed the target goals
SKILL SET
 Experience of working to tight deadlines.
 Highly organised, proactive, hardworking, focused, & have attention to detail.
 Experience in managing large quantities of data
 Tally ERP
 Advanced MS Excel:
Formula/Functions are Mathematical function, Logical Function, statistical function, Database Functions, Date and
time functions, Information functions, text functions
Lookup and reference functions
Conditional formatting
Data Sorting and filter
Pivot tables and pivot charts
Basic VBA Macros
EDUCATION DETAILS
 MBA from Bengaluru University in 2011 with 65%
 B.Com from University of Mysore in 2009 with 64%
 M.Com From KSOU 2012 with 60%
PROFESSIONAL CERTIFICATIONS
 Trained in one of the most effective learning institute Imarticus for Business Analyst certified professional. Spent 65
hours and developed the skills on writing Business Requirement Document by doing requirement gathering &
elicitation, proposing solution for three projects. It’s accredited by International institute of Business Analysis.
Financial modelling and valuation Knowledge of financial statement (Balance sheet, P&L and Cash flow) forecasting
Other financial Matrix.
PROFESSIONAL EXPERIENCE
Alcon Laboratories India Pvt Ltd., (A Novartis Division) Bangalore: Sep’12---
Finance Assistant, A broad Spectrum of eye care products (Surgical, Pharma, Vision Care) Business Operations
Key Result Areas
Business Planning and analysis
• Service Contracts Analysis and consolidation is responsible for analysing, validating and quoting the
customer's Equipment install base information, reviewing of the order booked and then accordingly set up the
renewal service contracts.. These are for deals which are going to be pursued as Equipment Agreements (ELA).
• Make sure customer is following the agreed plan, ensuring committed business to the company
• Analyze his performance & drive his buying pattern in line with business strategy
• Know the actual status of the customer and how they are performing.
• Take corrective actions for below performing customers and communicate risk and customer status with
stakeholder
• Variance analysis
• Know the past trends and records of the customers if any new order came from them.
• Ensure the timely and smooth after completion process
• EFA Customer Compliance Review

2. Shilpa M Contact: +91-9945786868, 8660280054
E-Mail: Shilpamgowda1@gmail.com
• closely with the Sales Function to support and add value to business growth by managing Equipment Financing
Agreements (EFA) databases and tracking EFAs to ensure process compliance by customer
• Customer wise/ product wise Compliance tracking and analysis Accountable for reporting price variance to
business and stakeholders for all products on daily/Monthly basis.
 Responsible for Accounts Receivables for all over India
• Reporting and Submissions of EFA Dashboards
• Preparing and analysis Imputed Interest file
• Collaborate with FRA team to strengthen cash collection processes and receivables
• Track, maintain and manage provisions for equipment financing
• Execute and track remediation plans for low compliance contracts
• Support Sales and Commercial function in EFA strategy by Key Customers
• Manage customer database on Agreements to ensure all documentation is updated and relevant at all times
• Preparing monthly reconciliation status reports for management
• Making decisions with clear authority to write off balances according to strict guidelines.
• Resolve customer queries
• Bad debts/Provisions: Calculation, Accounting and Analysis
• Involving in accruals computation on a monthly basis
• Contract payback period analysis
• Preparing and maintaining Schedule of Invoice, advance, Differed, Trade –In and credit balance
• Increased or reduced customer’s credit limit after research and verification of financial statements
• Issuing customer performance letter and contract completion letter with reconciled
• Preparing montly consolidated report for manager review
• Reconciled unsettled cash and guided the team in coordinating with customer and counter parties to settle the
cash avoid the compliance risks.
• Monthly Collection report MIS report
• Support Ad Hoc requests for database and analysis
Key Performance Indicators
• Compliance rate
• Revenue Recognition & Analysis
• Contract payback period
• EFA AR balance
• Bad Debt Reserve
• % EFA AR from Contracts
• MIS Reporting, Operation and Analysis
Key Achievements
Award for NIL Error in the Customer tracking report & going extra mile by clearing the bad debt and issues during
reconciliations.
PROFESSIONAL EXPERIENCE
Miskin & Co., Bengaluru as Accounts Assistant: June ’11-Aug’12
Key Result Areas
• Preparation of Financial Statement
• Maintaining the monthly sale tax book of clients.
• Filing of Monthly sales tax returns, e-filing.
• Income tax Calculations of Individual, women’s, Senior citizen.
• Preparation of Salary Return and Filing.
• Journal Entry in Tally ERP.
• C form Filing.
• TDS Calculation and E- filling.
Key Achievements
• Effectively involved in client financial statement preparation
PERSONAL DETAILS

3. Shilpa M Contact: +91-9945786868, 8660280054
E-Mail: Shilpamgowda1@gmail.com
Date of Birth : 10th
June 1987
Current Address : Sampangi Ramahai Layout, K R Puram Bangalore-560036
Location Preference : Bengaluru.