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The Career Practitioner’s
Guide to Conducting a
Webinar
Melissa A. Venable, PhD
NCDA CPI - Charleston, SC
February 2018
Why a webinar?
Why a webinar?
It’s LIVE!
There’s two-way interaction! - video, text chat,
emoticons/emoji
It’s affordable!
It’s versatile!
Why a webinar?
Multitasking
Comfort level with Technology
Finding an audience
Scheduling
Who is in your audience?
Students
Clients
Parents
Employers
In-house Staff/Counselors
Community
Organizations
Campus Administrators
Faculty
What are their characteristics?
Age?
Goals?
Interests?
Availability?
Tech skills?
Social media savvy?
Selecting the Tool
Selecting the Tool
Does your school or
organization already have a
license?
(e.g., WebEx, GoToMeeting,
Blackboard Collaborate)
FREE
VERSION*
#
people
Time
Limit
Record Breakout
Rooms
Meeting
Access
Instant
Meeting
Download
Required
Security
Zoom 100 40 min. Desktop,
Mobile,
Call in
256 bit
encryption
Join.Me 10 - Desktop,
Mobile,
Call in
256 bit
encryption
* Subject to change ..
HIPAA Compliance?
“The Health Insurance Portability and Accountability Act (HIPAA) calls for
privacy and security standards that protect the confidentiality and integrity
of patient health information. Specifically, if you are transmitting patient
data across the Internet during an online meeting or video conference,
your online meeting solution and security architecture should strive to
provide end-to-end encryption and meeting access control to help avoid
interception by anyone other than the invited participants.”
- http://bit.ly/2e4QRXS - GoToMeeting (pro version of Join.me)
- http://bit.ly/2ELqejX - Zoom for Telehealth
https://zoom.us
https://www.join.me
(GoToMeeting)
What will $ get you?
Reporting features - usage
Support
Calendar integration, e.g., Google, Outlook
Integration with other tools, e.g., PayPal
Email options
More attendees
Cloud storage
Selecting a Topic
What do you want to do?
● Attract an audience
● Inform
● Educate (and assess?)
● Inspire
Existing Content
- Blog
- Social Media
- In-person events (e.g., workshops, career fairs, college
fairs)
Current Events
- Campus initiatives
- New research, reports
- Trends for specific majors, career
fields
- Community or employer
partnerships
Other ideas…
- Most frequently asked questions in your office
- Employer information sessions
- Guest speakers
- Virtual Open House
- Networking session
Conducting a
Webinar
Before
1. Prepare!
2. Practice!
3. Promote!
1. Prepare
Attend a webinar (or two):
● Get a feel for the flow of information, chat, etc.
● Gain the perspective of an attendee
● What did you like? What would you do differently?
NCDA Resources
NCDA.org
Choose a time and date:
○ Multiple?
○ Consider audience needs and preferences
Choose a format:
○ Panel interview
○ Lecture/Demo
○ Discussion
○ Invitation only / Public
○ Anyone can join vs. Registration required
Plan opportunities for interaction:
○ Think about audio/video and/or text chat
○ Critique, Review
○ Question prompts
○ Polls
Consider a handout:
○ Download in advance / During session
○ Presentation slides, report, etc.
2. Practice
Recruit an assistant
Explore the technology
together
Schedule and conduct a dress
rehearsal
3. Promote
Post your webinar to relevant calendars
Add webinar info to your newsletter, etc.
Invite specific attendees via email
Create a hashtag (#) for social media use (Facebook, Pinterest,
Twitter, Instagram…)
During
1. Welcome!
2. Engage!
3. Call to Action!
1. Welcome
State goals/objectives of the session
Share your expectations for what’s going to happen
Remind attendees about the event hashtag (#)
Monitor logistics (do you want to record?)
Troubleshoot
- Be ready with links to help desk, instructions, etc.
2. Engage
Present, Discuss, Moderate, Facilitate … watch the time.*
Monitor side communication (e.g., text chat)*
Monitor hashtag*
Respond to questions*
Deploy your strategies (e.g., question prompts, polls)
Have fun! *This is where an assistant can help!
Pro Tips!
■ Use a headset with a mic, not the computer’s default mic.
■ Limit sessions to 90 minutes at most.
■ Create a presentation without animations or transitions.
■ Keep cultural references in mind.
■ Add interactive features gradually.
■ Keep your slideshow moving.
■ Avoid background noise.
■ Include your photo at the beginning of the presentation.
■ Let people know when you are going to be silent.
■ The fundamentals stay the same.
3. Call to Action
Time for questions
Wrap-up and Farewell
Review session goals and objectives
What’s next?
- Promote next webinar, other events and resources
After
1. Evaluate!
2. Reflect!
3. REVISE, Reuse, Reconnect!
1. Evaluate
Ask attendees for feedback.
- Send a survey
How would you rate the topic and content?
How would you rate the level and amount of information provided?
How would you rate the speaker and interface?
What additional webinar topics would you like to see?
How did you hear about this webinar?
Do you have any additional comments?
2. Reflect
What did you think? (Write it
down.)
Do an after action review
with your assistant.
Review attendee feedback.
3. Revise, Reuse, Reconnect
Make tweaks to slides and notes for next time (schedule!)
Extend your topic to other formats
- blog post
- conference presentation
- article submission
Engage, again ...
- Follow up with attendees
- Send slides, recording link
- Keep in touch!
Questions?
Melissa A. Venable, PhD
melissa.a.venable@gmail.com
TechnologyTwins.com

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The Career Practitioner’s Guide to Conducting a Webinar

  • 1. The Career Practitioner’s Guide to Conducting a Webinar Melissa A. Venable, PhD NCDA CPI - Charleston, SC February 2018
  • 3. Why a webinar? It’s LIVE! There’s two-way interaction! - video, text chat, emoticons/emoji It’s affordable! It’s versatile!
  • 4. Why a webinar? Multitasking Comfort level with Technology Finding an audience Scheduling
  • 5. Who is in your audience? Students Clients Parents Employers In-house Staff/Counselors Community Organizations Campus Administrators Faculty
  • 6. What are their characteristics? Age? Goals? Interests? Availability? Tech skills? Social media savvy?
  • 8. Selecting the Tool Does your school or organization already have a license? (e.g., WebEx, GoToMeeting, Blackboard Collaborate)
  • 9. FREE VERSION* # people Time Limit Record Breakout Rooms Meeting Access Instant Meeting Download Required Security Zoom 100 40 min. Desktop, Mobile, Call in 256 bit encryption Join.Me 10 - Desktop, Mobile, Call in 256 bit encryption * Subject to change ..
  • 10. HIPAA Compliance? “The Health Insurance Portability and Accountability Act (HIPAA) calls for privacy and security standards that protect the confidentiality and integrity of patient health information. Specifically, if you are transmitting patient data across the Internet during an online meeting or video conference, your online meeting solution and security architecture should strive to provide end-to-end encryption and meeting access control to help avoid interception by anyone other than the invited participants.” - http://bit.ly/2e4QRXS - GoToMeeting (pro version of Join.me) - http://bit.ly/2ELqejX - Zoom for Telehealth
  • 12.
  • 14.
  • 15.
  • 16.
  • 17. What will $ get you? Reporting features - usage Support Calendar integration, e.g., Google, Outlook Integration with other tools, e.g., PayPal Email options More attendees Cloud storage
  • 19. What do you want to do? ● Attract an audience ● Inform ● Educate (and assess?) ● Inspire
  • 20. Existing Content - Blog - Social Media - In-person events (e.g., workshops, career fairs, college fairs)
  • 21. Current Events - Campus initiatives - New research, reports - Trends for specific majors, career fields - Community or employer partnerships
  • 22. Other ideas… - Most frequently asked questions in your office - Employer information sessions - Guest speakers - Virtual Open House - Networking session
  • 25. 1. Prepare Attend a webinar (or two): ● Get a feel for the flow of information, chat, etc. ● Gain the perspective of an attendee ● What did you like? What would you do differently?
  • 26.
  • 28. Choose a time and date: ○ Multiple? ○ Consider audience needs and preferences Choose a format: ○ Panel interview ○ Lecture/Demo ○ Discussion ○ Invitation only / Public ○ Anyone can join vs. Registration required
  • 29. Plan opportunities for interaction: ○ Think about audio/video and/or text chat ○ Critique, Review ○ Question prompts ○ Polls Consider a handout: ○ Download in advance / During session ○ Presentation slides, report, etc.
  • 30. 2. Practice Recruit an assistant Explore the technology together Schedule and conduct a dress rehearsal
  • 31. 3. Promote Post your webinar to relevant calendars Add webinar info to your newsletter, etc. Invite specific attendees via email Create a hashtag (#) for social media use (Facebook, Pinterest, Twitter, Instagram…)
  • 33. 1. Welcome State goals/objectives of the session Share your expectations for what’s going to happen Remind attendees about the event hashtag (#) Monitor logistics (do you want to record?) Troubleshoot - Be ready with links to help desk, instructions, etc.
  • 34. 2. Engage Present, Discuss, Moderate, Facilitate … watch the time.* Monitor side communication (e.g., text chat)* Monitor hashtag* Respond to questions* Deploy your strategies (e.g., question prompts, polls) Have fun! *This is where an assistant can help!
  • 35. Pro Tips! ■ Use a headset with a mic, not the computer’s default mic. ■ Limit sessions to 90 minutes at most. ■ Create a presentation without animations or transitions. ■ Keep cultural references in mind. ■ Add interactive features gradually. ■ Keep your slideshow moving. ■ Avoid background noise. ■ Include your photo at the beginning of the presentation. ■ Let people know when you are going to be silent. ■ The fundamentals stay the same.
  • 36. 3. Call to Action Time for questions Wrap-up and Farewell Review session goals and objectives What’s next? - Promote next webinar, other events and resources
  • 37. After 1. Evaluate! 2. Reflect! 3. REVISE, Reuse, Reconnect!
  • 38. 1. Evaluate Ask attendees for feedback. - Send a survey
  • 39. How would you rate the topic and content? How would you rate the level and amount of information provided? How would you rate the speaker and interface? What additional webinar topics would you like to see? How did you hear about this webinar? Do you have any additional comments?
  • 40. 2. Reflect What did you think? (Write it down.) Do an after action review with your assistant. Review attendee feedback.
  • 41. 3. Revise, Reuse, Reconnect Make tweaks to slides and notes for next time (schedule!) Extend your topic to other formats - blog post - conference presentation - article submission
  • 42. Engage, again ... - Follow up with attendees - Send slides, recording link - Keep in touch!
  • 44. Melissa A. Venable, PhD melissa.a.venable@gmail.com TechnologyTwins.com

Notas do Editor

  1. Have you attended a webinar? What did you like about the experience? What did you NOT like about the experience?
  2. Have you attended a webinar? What did you like about the experience? What did you NOT like about the experience?
  3. Who else?
  4. Who else?