Rosa Garriga, ROI Consultant en Event ROI Institute (Londres) y miembro de MPI, ha participado en una sesión formativa sobre ROI organizada por MPI Spain en EIBTM 2011.
Ahora comparte un documento explicativo sobre la metodología ROI.
DE LAS OLIMPIADAS GRIEGAS A LAS DEL MUNDO MODERNO.ppt
Roi methodology.by.rosa.garriga
1. Los principios b ásicos de la Metodología ROI Rosa Garriga Mora, M.A. Directora de Márqueting y Comunicación +34 660 221 525 [email_address] Linkedin: rosagarriga | Twitter: rosa_garriga www.eventroi.org
17. Pirámide ROI Información | Habilidades | Actitudes | Gente ROI Nivel 5 Impacto Nivel 4 Aplicación Nivel 3 Aprendizaje Nivel 2 Satisfacción y Ambiente de Aprendizaje Nivel 1 Público objetivo Nivel 0
...information learning. We may learn the features of a product, about business trends, the ideas and experiences of others, the cost savings achievable through hybrid meetings, there is usually some information learning taking place at every event. The second type of learning we call......
...skills, how to do something. A user group meeting may learn how to use the new software, attending this event you may learn something about how to set up and run a hybrid meeting, and so forth
The third type of learning is attitudes. My wife is a primary school teacher in a school with 43 nationalities, and she says that it is extremely important for the children to learn good values and attitudes.
Relationship learning is the fourth category. We learn to know other people, in German they say kennen lernen. Ask any salesperson why they need customer hospitality events; to build trust and liking. So we learn information, skills, attitudes and relationships