1. Lucy Turner
D.O.B: 19/06/1994
Email: Lucyturner10@hotmail.com
Mobile: 07757050239
Full Valid Driving Licence
Professional Make up artist
PERSONAL SUMMARY
I am currently qualified as a professional make up artist and I am now looking for a
job in the make up industry either on a beauty counter or in a salon to gain experience
and meet different people and to hopefully use my knowledge and experience in retail
to give the best customer experience.
WORKEXPERIENCE
VIP Hostess, Mayhem Nightclub
Dates of employment: 28th November 2013 – 21st December 2013
As a VIP Hostess I had to make sure that the clients had all their drink orders,
to make sure they where having a good night and also making sure that the
area was clean.
Communication Skills because I had to ask customers what their drink
orders where to take the correct money and make sure that they where well
looked after.
How to deal with difficult and rude customers I had to make sure that I
was calm and polite and made sure the problem was dealt with correctly.
Organization Skills. Making sure that the area was clean and presentable.
Team Work help my other colleagues encase they where struggling with a
customer or if they needed help moving any items.
Sales Associate, Forever 21 Lakeside Shopping Centre Dates of
Employment: August 2014 – September 2014
As a Sales Associate I had to make sure that the customer is always put first
and that their needs are always met. I also had to make sure that my working
environment was always tidy and welcoming so that customers where coming
into a safe and friendly environment. I also always made sure that I was polite
and helpful and to make sure that I am meeting targets.
Communication Skills because I had to communicate with customers asking
them if they would like a basket or asking them if they would like any
extra help in what they are looking for.
Organization Skills: because I had to make sure that the shop floor was tidy
and making sure that clothes are neatly folded and making sure that any
rubbish is put in the bin.
Team Work: because if I was on a shift that was up until closing time me and
my other colleagues would work as a team to make sure each floor is tidy and
ready for the next day.
Sales Associate at Blue Inc Dates Of Employment: September 2014-
November 2014
2. As a Sales Associate I had to make sure that the customer is always put first
and that their needs are always met. I also had to make sure that my working
environment was always tidy and welcoming so that customers where coming
into a safe and friendly environment. I also always made sure that I was polite
and helpful and to make sure that I am meeting targets.
Communication Skills because I had to communicate with customers asking
them if they would like any extra help in what they are looking for. If they
wanted me to look out back for any extra stock.
Organization Skills: because I had to make sure that the shop floor was tidy
and making sure that clothes are neatly folded and making sure that any
rubbish is put in the bin.
Team Work: because if I was on a shift that was up until closing time me and
my other colleagues would work as a team to make sure each floor is tidy and
ready for the next day.
Sales Associate at TOPMAN/TOPSHOP Dates Of Employment:
November 2014-16th April 2015.
I have worked for both brands I started off working in TOPMAN and got
promoted to a better role in Topshop.
In both companies as a sales associate/back of house. I have been working
there since November 2014. From working at TOPSHOP/TOPMAN I have
received customer service skills such as:
Tagging and hanging clothes
Helping customers in to the fitting room
Tidying the shop floor and stock room.
Bringing clothes on to the shop floor
Helping Customer’s find what they are looking for.
KEY SKILLS AND COMPETENCIES
* Being in a fast and busy retail environment
* knowledge on good hygiene
* knowledge on different skin types and the colour wheel
* different techniques to apply make up correctly
* given good customer service
* Confident
* Out Going
* Love meeting new people
ACADEMIC QUALIFICATIONS
Essex Make up and Hair Academy – 4 week intense professional make up and hair
diploma
The King John School – Level 1 and Level 2 in Hairdressing
The Easilocks Academy Brentwood – Easilocks Specialist
The King John School – Sienna X Spray Tan Course
3. The King John School -
Maths – E
English – C
Applied Science – Merit
ICT - Pass
Greensward Academy – BTEC Business: Distinction*
AREAS OF EXPERTISE
Basic make up
Glam Eyes
Strip Eyelash Application
Contouring
Bridal Hair Up
Blow Dry
Micro Bead Extensions
Spray Tans
PERSONAL SKILLS
Patience
Focused
Confident
References available on request