1. 1
13 Ali Van Bergen Street, White River 1240
083 387 0829
Molefelucky8@gmail.com
Lucky W Molefe
Objective
Dynamic and organized sales professional. Well versed in customer relationship
building and maintenance. Proven track record of developing new business and
increasing sales within established accounts and mature territories.
Adept at carrying out sales soliciting duties in outside territories.
Expertise in building professional relationships with customers in order to sell
company goods.
In depth knowledge of establishing productivity call patterns by following the
company’s planned guidelines.
Experience
2013- Current British American Tabaco South Africa
Mpumalanga, Nelspruit
Prompt Sales Represented, Income Package R23000.00p/m
 Expand market penetration by building effective customer
relations
 Service both existing and prospective accounts
 Make telephone calls to prospective customer in order to
provide product information and take product orders
 Coordinate sales efforts by maintaining liaison with
different department
 Maintain professional and pleasant relationships with
customers
 Accurately work with large amounts of cash on daily bases
 Meet personal and company sales goals by employing
workable sales strategies
 Manage and count stock
Skills
 Customer liaison and negotiation
 Customer account management
 Proficient in MS Office Suite
 Languages: English, IsiZulu and Sesotho
Achievement: 2013 Best Prompt Sales of the year,
Nelspruit

2. 2
2008-2013 Wimpy Franchise Mpumalanga Kruger
International Airport
General Manager
 Increased management’s effectiveness by recruiting,
selecting, orientating, coaching and disciplining managers.
 Communicating values, strategies and objectives by
assigning accountabilities.
 Planning, monitoring and appraising job results, and
developing incentives.
 Maintain company image by collaborating with customers,
and employees and enforcing ethical business practices.
 Maintain quality service by establishing and enforcing
company strategies.
 Manage stock and negotiate with suppliers
 Contribute to team efforts by accomplishing related results
as needed
Skills
 Performance Management
 Staffing
 Developing Standards
 Financial Planning and Strategy
 Process Improvement and Quality Management
 Basic Computer Skills
2006-2008 Circus Circus Cafe Durban Musgrave
Kitchen Manager
 Manage the opening and closing of kitchen
 Create and develop food Menu, to meet the restaurant’s
standards
 Keep the kitchen in good hygiene according to Health
Department Standards
 Keep up to date with current promotions and new products
 Ensure work safety around the kitchen equipment and
monitor and deal with any maintenance issues
 Manage all kitchen related office administration and third
party contractors
 Manage and maintain correct staffing levels, and identify
and take active role in the recruitment of new staff member
 Maintain accurate food ordering and stock levels, including
all kitchen materials
 Manage wastage through correct product measurement

3. 3
 Organize in-house training and courses and adhere and
contribute at team meetings
Skills
 Planning work schedules
 Stock Controlling
 Purchasing of Stock
 Supervise and Manage staff
 Telephone Etiquette
Achievement: Best Manager of the year, Musgrave Centre
2004-2006 Jaipur Palace Durban Harbor
Manager
 Handle customer complaints and increased customer
satisfaction.
 Develop health, hygiene and stafety procedures and
ensuring compliance
 Plan staff leave and shifts
 Create Menu daily specials
 Do cash up, manade daily expenditure and petty cash
 Provide training to staff and motivate them
 Develop reports for senior management on the
performance of the business
Skills
 Resolve Customer complaints
 Deal calmly and professionally with challenging
situations
 Work long hours and under pressure
 Strong influencing communication skills
2002-2004 Passage to India Durban Victoria
Embarkment
Head Waiter
 Customer Server
 Divide Work Stations
 Create Waiters Shifts
 Serve food and drinks
2001-2002 Waiter Recruitment Ageny Durban Central
Waiter

4. 4
1998-2000 Shut Downs Durban
Semi-Skilled Worker
1997 Suncoast Casino North Beach
Cashier
Education
1996 Clair Wood Secondary - Matric Durban Clair
Wood
 Mathematics, English, Afrikaans, Technical Drawing and
Electronics
In position of a valid Driver’s License Code 10
Interests
Gym, Tennis and Soccer