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Case Study: Logistics & Distribution 
®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and
PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks,
product names, company names or logos herein are the property of their respective owners.
Product appearance and/or specifications are subject to change without notice.
14600 Myford Road, Irvine, CA 92606
1-800-665-6210  •   www.printronix.com 
Case Study: Ricoh Australia 
Ricoh Australia Looks to Printronix to Achieve Higher 
Profitability in Outbound Logistics 
Printronix Online Data Validation (ODV) Technology Offers 100 Percent 
Scannable Bar Code Quality that Improves Supply Chain Efficiency and 
Productivity 
Office Automation Leader Relies on Top Quality Bar Printing to Meet 
Compliance with Shipping Carriers  
Ricoh Australia (www.ricoh.com.au/) operates a distribution 
environment that consists of three warehouse facilities in Sydney, Perth 
and Melbourne. Ricoh understands the needs of its 
customers who expect their supply orders to arrive 
on time and without fail. On average, Ricoh 
Australia produces 1,200 bar code shipping labels 
each day. Dispatch labeling plays a critical role in 
the distribution centers’ fast moving operation. 
Labels are placed on pallets, cardboard skids, 
envelops and product cartons. For more than 10 
years, Ricoh Australia has turned to Printronix as its 
preferred label printer. 
Transportation carriers in Australia have strict bar 
code quality guidelines. Shipments with unscannable bar codes are 
rejected, resulting in delivery delays and higher freight fees. When it 
came time to replace the older printers Ricoh Australia selected the 
Printronix T5308 with integrated Online Data Validation (ODV). While the 
incidence of poorly printed bar codes with the older printer models was 
Client: 
Ricoh Australia is an industry leader in 
office automation equipment. The 
company has a strong network of 
sales, service and support centers 
serving large corporate, government, 
as well as thousands of small and 
medium businesses. The three 
Australian distribution centers supply 
printers, inks, supplies and spare parts 
to Ricoh dealerships across the 
country.  
 
Challenge: 
Consistently meet tough bar code 
quality requirements demanded by 
Ricoh’s freight transportation carriers.  
 
Solution: 
The ENERGY STAR® certified Printronix 
T5000r™ thermal bar code printers 
with ODV verify that printed bar code 
labels are 100 percent machine 
readable, 100 percent of the time. 
 
Benefits 
• Improved operational 
profitability due to significant 
transportation discounts for 
compliance 
• Stops, catches and corrects 
problems from unscannable 
bar codes at the source 
• Improves on‐time shipping 
and customer satisfaction 
• Unattended ODV operation 
increases productivity  
• Ease of use 
 
 
Case Study: Logistics & Distribution 
®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and
PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks,
product names, company names or logos herein are the property of their respective owners.
Product appearance and/or specifications are subject to change without notice.
14600 Myford Road, Irvine, CA 92606
1-800-665-6210  •   www.printronix.com 
as low as one per day, and mostly attributed to warehouse dirt and debris, the financial risk associated 
with non‐compliance was too great. Eliminating freight carrier claims and associated administrative 
costs justified the small additional investment in ODV when it came time to replace the printers.  
“Reliability and quality is excellent and rarely is there a printer problem hindering their business,” said 
Mike Betts, supply chain and operations manager for Ricoh Australia.  
The new printers with ODV work seamlessly in the background, require no 
additional labor, self detect and replace bad 
bar codes. ODV software analyzes incoming 
data to identify bar code commands for 
every label. After printing, the bar code 
image is scanned and tested against the symbology 
specifications. If an unscannable or poor quality bar code is 
detected, the label is automatically cancelled and a replacement 
label is printed. This process eliminates the need to conduct 
inefficient, expensive and random manual verification.  
Continued Improvement in Supply Chain Operations 
The ENERGY STAR® certified Printronix thermal printer with ODV 
verifies bar code labels are 100 percent machine readable, even 
in hot and dusty warehouse conditions, helping Ricoh Australia maintain a strong reputation for high 
standards in outbound logistics. Even more importantly, the company 
is able to commit to its own mantra to reduce waste, control 
document workflow and improve overall efficiency.  
“We have been very satisfied with the performance of our Printronix 
ODV thermal bar code printers at our facilities,” said Andrew Ryan, 
warehouse supervisor at Ricoh Australia. “We selected Printronix’s 
ODV solution thanks to the 100 percent bar code accuracy provided.” 
“Without the quality of Printronix’s 
ODV, we would not be able to print 
a steady stream of clear bar codes 
needed to achieve competitive 
shipping rates and avoid delivery 
problems.”  
Andrew Ryan, Warehouse 
Supervisor, Ricoh Australia 
 
 
Case Study: Logistics & Distribution 
®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and
PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks,
product names, company names or logos herein are the property of their respective owners.
Product appearance and/or specifications are subject to change without notice.
14600 Myford Road, Irvine, CA 92606
1-800-665-6210  •   www.printronix.com 
 
About Printronix 
Printronix is a leader in business‐critical printing solutions, offering the most‐trusted selection of ultra‐
reliable printers, services, supplies and parts for environments demanding top reliability and low 
printing costs. The company offers the two most‐trusted brand names in industrial, back office and 
supply chain printing, Printronix and TallyGenicom, known throughout manufacturing, distribution, 
retail, banking, healthcare, government and other enterprises across the globe. The combined brand 
portfolios include the highest‐quality line matrix, thermal and RFID printers, and service management 
solutions. Printronix was founded in 1974 and is headquartered in Irvine, Calif. For additional 
information, visit Printronix.com, Twitter or Facebook. 

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Printronix line matrix printing case studies

  • 1.     Case Study: Logistics & Distribution  ®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks, product names, company names or logos herein are the property of their respective owners. Product appearance and/or specifications are subject to change without notice. 14600 Myford Road, Irvine, CA 92606 1-800-665-6210  •   www.printronix.com  Case Study: Ricoh Australia  Ricoh Australia Looks to Printronix to Achieve Higher  Profitability in Outbound Logistics  Printronix Online Data Validation (ODV) Technology Offers 100 Percent  Scannable Bar Code Quality that Improves Supply Chain Efficiency and  Productivity  Office Automation Leader Relies on Top Quality Bar Printing to Meet  Compliance with Shipping Carriers   Ricoh Australia (www.ricoh.com.au/) operates a distribution  environment that consists of three warehouse facilities in Sydney, Perth  and Melbourne. Ricoh understands the needs of its  customers who expect their supply orders to arrive  on time and without fail. On average, Ricoh  Australia produces 1,200 bar code shipping labels  each day. Dispatch labeling plays a critical role in  the distribution centers’ fast moving operation.  Labels are placed on pallets, cardboard skids,  envelops and product cartons. For more than 10  years, Ricoh Australia has turned to Printronix as its  preferred label printer.  Transportation carriers in Australia have strict bar  code quality guidelines. Shipments with unscannable bar codes are  rejected, resulting in delivery delays and higher freight fees. When it  came time to replace the older printers Ricoh Australia selected the  Printronix T5308 with integrated Online Data Validation (ODV). While the  incidence of poorly printed bar codes with the older printer models was  Client:  Ricoh Australia is an industry leader in  office automation equipment. The  company has a strong network of  sales, service and support centers  serving large corporate, government,  as well as thousands of small and  medium businesses. The three  Australian distribution centers supply  printers, inks, supplies and spare parts  to Ricoh dealerships across the  country.     Challenge:  Consistently meet tough bar code  quality requirements demanded by  Ricoh’s freight transportation carriers.     Solution:  The ENERGY STAR® certified Printronix  T5000r™ thermal bar code printers  with ODV verify that printed bar code  labels are 100 percent machine  readable, 100 percent of the time.    Benefits  • Improved operational  profitability due to significant  transportation discounts for  compliance  • Stops, catches and corrects  problems from unscannable  bar codes at the source  • Improves on‐time shipping  and customer satisfaction  • Unattended ODV operation  increases productivity   • Ease of use 
  • 2.     Case Study: Logistics & Distribution  ®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks, product names, company names or logos herein are the property of their respective owners. Product appearance and/or specifications are subject to change without notice. 14600 Myford Road, Irvine, CA 92606 1-800-665-6210  •   www.printronix.com  as low as one per day, and mostly attributed to warehouse dirt and debris, the financial risk associated  with non‐compliance was too great. Eliminating freight carrier claims and associated administrative  costs justified the small additional investment in ODV when it came time to replace the printers.   “Reliability and quality is excellent and rarely is there a printer problem hindering their business,” said  Mike Betts, supply chain and operations manager for Ricoh Australia.   The new printers with ODV work seamlessly in the background, require no  additional labor, self detect and replace bad  bar codes. ODV software analyzes incoming  data to identify bar code commands for  every label. After printing, the bar code  image is scanned and tested against the symbology  specifications. If an unscannable or poor quality bar code is  detected, the label is automatically cancelled and a replacement  label is printed. This process eliminates the need to conduct  inefficient, expensive and random manual verification.   Continued Improvement in Supply Chain Operations  The ENERGY STAR® certified Printronix thermal printer with ODV  verifies bar code labels are 100 percent machine readable, even  in hot and dusty warehouse conditions, helping Ricoh Australia maintain a strong reputation for high  standards in outbound logistics. Even more importantly, the company  is able to commit to its own mantra to reduce waste, control  document workflow and improve overall efficiency.   “We have been very satisfied with the performance of our Printronix  ODV thermal bar code printers at our facilities,” said Andrew Ryan,  warehouse supervisor at Ricoh Australia. “We selected Printronix’s  ODV solution thanks to the 100 percent bar code accuracy provided.”  “Without the quality of Printronix’s  ODV, we would not be able to print  a steady stream of clear bar codes  needed to achieve competitive  shipping rates and avoid delivery  problems.”   Andrew Ryan, Warehouse  Supervisor, Ricoh Australia 
  • 3.     Case Study: Logistics & Distribution  ®2012 Printronix, Inc. All rights reserved. Printronix, PrintNet Suite, PrintNet Enterprise, and PrintNet are trademarks or registered trademarks of Printronix, Inc. All other trademarks, product names, company names or logos herein are the property of their respective owners. Product appearance and/or specifications are subject to change without notice. 14600 Myford Road, Irvine, CA 92606 1-800-665-6210  •   www.printronix.com    About Printronix  Printronix is a leader in business‐critical printing solutions, offering the most‐trusted selection of ultra‐ reliable printers, services, supplies and parts for environments demanding top reliability and low  printing costs. The company offers the two most‐trusted brand names in industrial, back office and  supply chain printing, Printronix and TallyGenicom, known throughout manufacturing, distribution,  retail, banking, healthcare, government and other enterprises across the globe. The combined brand  portfolios include the highest‐quality line matrix, thermal and RFID printers, and service management  solutions. Printronix was founded in 1974 and is headquartered in Irvine, Calif. For additional  information, visit Printronix.com, Twitter or Facebook.