The document provides 7 tips for becoming a digital business in 2017. It discusses (1) deepening understanding of digital businesses by transitioning 50%+ of IT spending to digital solutions, (2) inspiring users with engaging contextual experiences through digital experience platforms, (3) taking a bimodal approach of managing predictable and exploratory work, (4) integrating data from all systems into a single experience, (5) transforming thinking to focus on enabling people through technology, (6) acknowledging the modern workplace prioritizes physical environments, and (7) leveraging a digital experience platform to allow users to create experiences.

1. 7 tips to on how to become a
D.I.G.I.T.A.L Business
in 2017

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eepen your understanding of what a Digital Business is
Gartner defines the transformation to a Digital Business as one
where the business transitions from a typical spend of 90%+
spend on traditional IT systems and maintenance, to an
accelerated mode of IT agility and delivery where 50%+ of IT
investment is spent on modern digital solutions of innovation and
differentiation.
If you are still spending more than 50% of your IT budget on
legacy systems, systems of record, or maintenance of such
systems, Gartner suggests you can not claim to be a Digital
Business.

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nspire your users with engaging contextual experiences
If there is one clear learning from the emergence of tools in our
consumer lives, it is that users now demand similar experiences of
simplicity, ease of use, context and intuition within the enterprise.
This is commonly known as the Consumerization of IT in the
Enterprise, and any User Experience for enterprise software that
does not embrace this learning will ultimately fail. This has given
rise to the concept of what is now known as a Digital Experience
Platform.

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o bi-modal
Gartner says “Bimodal is the practice of managing two separate but coherent styles of work: one
focused on predictability; the other on exploration.
Mode 1 is optimized for areas that are more predictable and well-understood. It focuses on
exploiting what is known, while renovating the legacy environment into a state that is fit for a digital
world.
Mode 2 is exploratory, experimenting to solve new problems and optimized for areas of
uncertainty. These initiatives often begin with a hypothesis that is tested and adapted during a
process involving short iterations, potentially adopting a minimum viable product (MVP) approach.
Both modes are essential to create substantial value and drive significant organizational change,
and neither is static. Marrying a more predictable evolution of products and technologies (Mode 1)
with the new and innovative (Mode 2) is the essence of an enterprise bimodal capability. Both play
an essential role in the digital transformation.”
Whether you are a fan of Gartner’s research, or other industry analyst firms, the notion that we
must consciously stop investing in dated technology or patching legacy systems, and choosing to
invest in modern digital technologies that will stand the test of time, is a good thing.

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ntegrate data from all systems into a single experience
With the proliferation of content, apps, & data, it is neither fair nor reasonable to expect
users to have to navigate between all of these systems intuitively, all of which have their
own different experiences and training needs.
Maximize your investments in these existing technologies by enabling users to create
compelling experiences which bring the valuable data from these systems into a
meaningful and contextual experience… without code, and without needing lengthy
change management procedures.

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ransform your thinking…
An excerpt I really like from the Accenture Technology Vision 2016
“Winners in the digital age do much more than complete a technology checklist. They
know their success hinges on people. Understanding changing user needs and behaviours
is, of course, hugely important. But the real deciding factor in the digital era will be the
ability to evolve company culture. That means not simply taking advantage of emerging
technologies but, critically, embracing the new strategies that those technologies drive.
You can’t solve this challenge just by consuming more and more technology. Nor, as some
fear, by replacing humans with machines. Instead, companies must focus on enabling
people to do more with technology.
This demands a digital culture enabling people to continuously adapt, learn,
create new solutions, drive relentless change, and disrupt the status quo. In an
age where tech is grabbing the limelight, true leaders will, in fact, put people first.”

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cknowledge the modern workplace is different
If you believe that digital transformation requires a shift in the way we
prioritize and put people at the centre of our strategies, then
understanding the importance of the physical work environment as
part of a “Digital Workplace” strategy is also critical.
This is not a discussion about work-from-home policies, this is
acknowledging that we need to provide our people better day to day
work experiences that make them want to be productive and continue
to be productive with the team around them - it is at the heart of our
happiness, which in turn influences talent retention and talent
acquisition.

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Leverage a Digital Experience Platform
A Digital Experience Platform (DXP) should:
• Allow any user to create digital experiences
to serve their needs
• Be a Drag and Drop design experience
• Be a “No-code” user experience (but
extensible if required)
• Allow integration with any cloud based or
backend system
• Be a modern interface
• Introduce updates every 2 weeks at
minimum to introduce new capabilities

9. Introducing
LiveTiles
Your Digital Experience Platform

10. Co-founder & CEO
Co-founder & CXO
VP Innovation & Experience
General email, demo’s and other requests
Contacts
Karl.Redenbach@livetiles.nyc
Peter.Brown@livetiles.nyc
Daniel.Goss@livetiles.nyc
info@livetiles.nyc
@LiveTilesUI
www.livetiles.nyc
Go D.I.G.I.T.A.L in 2017
What next?
• Activate LiveTiles now, 2 minute install in your environment or
instant activation in our cloud environment
• Ask us for a tailored and branded demo for your business, we love
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