SlideShare uma empresa Scribd logo
1 de 18
Principles of
effective
performance
appraisals
1. Describe the concepts of performance
appraisal
2. Explain the benefits of performance
appraisal
3. State the types of performance
appraisal
Learning Objectives
At the end of this session, learners should
be able to :
Performance appraisal relates to a systematic process that
involves employees in improving organizational effectiveness to
achieve the overall mission and goals.
Overview Of Performance Appraisal
Other Terms
Performance appraisal has been synonymous with
 performance review,
 performance evaluation,
 performance assessment,
 performance measurement,
 employee evaluation,
 personnel review,
 staff assessment, and
 service rating
planning work and setting expectations,
continually monitoring performance,
developing the capacity to perform,
periodical rating performance in a summary, and
rewarding good performance.
Concepts Of Performance Appraisal
1
General performance appraisal components are:
2
3
4
5
Planning work and setting expectations1
Planning sets performance expectations and goals to channel
efforts to achieve organizational objectives. An effective
organization plans work in advance. Involving employees in the
planning process will enable them to understand organizational
goal, tasks to be carried out, reasons for doing, and the standards it
should be completed. Planning employees' performance include
setting elements and standards of their performance appraisal
plans. Performance elements and standards should be measurable,
understandable, verifiable, equitable, and achievable.
Continually monitoring performance2
Monitoring entails consistent measuring of performance with providing
ongoing feedback on progress toward reaching organizational goals. In
an effective organization, assignments and projects are monitored
continually. Consideration for regulatory requirements includes
conducting progress reviews with employees to compare performance
against elements and standards. Ongoing monitoring offers an
opportunity to check achievement of predetermined standards . This
helps to make changes to unrealistic or problematic standards.
Monitoring continuously identifies unacceptable performance at any time
during the appraisal period. It provides assistance for addressing such
performance instead of waiting at the end of the period during allocation
of summary rating levels
Developing the capacity to perform3
In an effective organization, employee developmental needs are
continually evaluated and addressed. Developing means increasing the
capacity to perform through many ways of training, giving assignments
to introduce new skills or higher levels of responsibility, improving work
processes, or other methods. Training and developmental opportunities
motivates job-related skills and competencies. This helps employees
keep up with changes such as the introduction of new technology in the
workplace.
Performance appraisal process provides a timely opportunity to identify
developmental needs. For example, at the time of planning and
monitoring of work, deficiencies may become evident to be addressed.
Opportunities for improving good performance stand out to lead to action
to help successful employees improve even further
Periodical rating performance in a summary4
In effective organizations, employee’s performance is summarized from
time to time. The aim is to review performance over time as compare to
various employees, especially to know who best performers are. The
context of formal performance appraisal regulatory requires rating for
evaluating employee performance against the elements and standards
performance plan before assigning a summary rating of record. This
follows procedures in the organization’s appraisal program. The period
covers work performed for an entire appraisal period. Record for rating
influences other personnel actions, such as within-grade pay increases
and determining other retention service. However, group performance
may have an impact on an employee’s summary rating, although
individual ratings still prevail.
Rewarding good performance5
In an effective organization, rewarding means recognizing employees in
the context of individual and as members of groups. It covers
performance and acknowledgement of contributions to the organization’s
mission. Based on a basic principle of effective management about
behavior being controlled by its consequences, which are and should be
both formal and informal with positive and negative outcomes . Good
performance is recognized without nominations for formal awards .
Recognition should be ongoing as natural daily experience. Still, awards
based on regulations has a broad formal range ,such as cash, time off,
or other nonmonetary items.
Types of appraisal
Management By Objectives (MBO)
 A method in which managers or employers set a list of objectives
and make assessments on their performance on a regular basis, and
finally make rewards based on the results achieved
 This method mostly cares about the results achieved (goals) but not
to the way how employees can fulfill them.
360 Degree Performance Appraisal
 A method that employees will give confidential and anonymous
assessments on their colleagues.
Types of appraisal
Performance Ranking Method
 Used to assess the working performance of employees from the highest to lowest
levels
 Managers will make comparisons of an employee with the others, instead of making
comparison of each employee with some certain standards
Peer Review Appraisal
 A way to more effectively gauge the performance of employees by establishing
relevant evaluation criteria, using those best equipped to speak about individual’s work
to grade him / her accordingly
 Peer review can take the form of disciplinary panels or ongoing feedback between co-
workers
 This method helps to enhance employee trust and communication
Benefits of Performance Appraisal
Organization
 Recognize and manage staff performance
 Planning and decision making
 Improve staff retention
Appraiser
 Framework for sharing feedback
 Promote career planning for staff
 Feedback on own management style and leadership skills
Benefits of Performance Appraisal
Appraisee
 Reflection on areas of weakness and strengths
 Opportunity to raise issues / obstacles
 Focus on developing individual performance
 Better understanding of goals and requirements
 Identify action plan for future development
 Indication for Salary increment / incentives
Disadvantages of Performance
Appraisal
• If not done right, performance appraisal can create
a negative experience.
• Performance appraisals are very time consuming
and can be overwhelming to managers with many
employees.
• Performance management is based on human
assessment and are subject to rater errors and
biases.
• Some appraisees may find it a very stressful
environment for everyone involved.
The performance appraisal is like a central pillar of performance
management. A common misconception is to assume organisations
implement performance appraisals will have performance management.
However, this may not be so, because performance management is a
holistic process combining activities that collectively manage individuals
and teams to achieve high levels of organisational performance. Known
as a strategic process, performance management handles broader issues
and long-term goals, with integration to link various aspects of the
business, people management, individuals and teams.
On the contrary, performance appraisal is operational, short- to medium-
term and concerned mainly with individual employees and their
performance and development .It is one of the tools of performance
management, and the data produced may contribute to other elements of
performance management. Thus, an appraisal by itself does not represent
performance management.
Relationship with performance
management
Visuals found in this document are used as part of educational purposes
within a designated group of users. Each visual is credited to respective
copyright owners where applicable :
1. https://ictnblog.files.wordpress.com/2014/05/manager1.jpg
2. https://www.qapa.fr/news/wp-content/uploads/manager.jpg
3. http://hr.fiu.edu/eperformance/images/discussion_head.png
4. http://www.enrollmentbuilders.com/wp-
content/uploads/2012/10/Success-Coach-Performance-
Management2.jpg
Contents in this learning resource is used for educational purposes only.
Sources are adapted from
http://firstcallhr.com/app/download/5785107510/Conducting+effective+performan
ce+appraisals+-+fact+sheet.pdf.
http://www.rassweb.com/wp-content/uploads/PDF/IJMS/Vol-3/Issue-
7/Paper%203.pdf.
http://www.scribd.com/doc/237718976/Performance-Management#scribd
Performance appraisal principles

Mais conteúdo relacionado

Mais procurados

Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]
angel01021990
 

Mais procurados (20)

Performance appraisal
Performance appraisalPerformance appraisal
Performance appraisal
 
Performance Management Cycle
Performance Management CyclePerformance Management Cycle
Performance Management Cycle
 
Staffing in Management
Staffing in Management Staffing in Management
Staffing in Management
 
Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]
 
Performance management
Performance management Performance management
Performance management
 
Methods of performance appraisal
Methods of performance appraisalMethods of performance appraisal
Methods of performance appraisal
 
Performance Appraisal and problems associated
Performance Appraisal and problems associatedPerformance Appraisal and problems associated
Performance Appraisal and problems associated
 
Controlling in management
Controlling in managementControlling in management
Controlling in management
 
METHODS OF PERFOMANCE APPRAISAL
METHODS OF PERFOMANCE APPRAISAL METHODS OF PERFOMANCE APPRAISAL
METHODS OF PERFOMANCE APPRAISAL
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
Performance appraisal ppt
Performance appraisal pptPerformance appraisal ppt
Performance appraisal ppt
 
Staffing: Recruitment and Selection
Staffing: Recruitment and SelectionStaffing: Recruitment and Selection
Staffing: Recruitment and Selection
 
Presentation on performance appraisal process and methods
Presentation on performance appraisal process and methodsPresentation on performance appraisal process and methods
Presentation on performance appraisal process and methods
 
Staffing in management
Staffing in managementStaffing in management
Staffing in management
 
Performace evaluation
Performace evaluationPerformace evaluation
Performace evaluation
 
Job Analysis
Job AnalysisJob Analysis
Job Analysis
 
Delegation
DelegationDelegation
Delegation
 
Job description
Job descriptionJob description
Job description
 
Organisational Climate
Organisational ClimateOrganisational Climate
Organisational Climate
 
Management by objectives
Management by objectivesManagement by objectives
Management by objectives
 

Destaque

Performance appraisal concepts and method
Performance appraisal  concepts and methodPerformance appraisal  concepts and method
Performance appraisal concepts and method
Pranav Kumar Ojha
 
9 steps of the performance appraisal process
9 steps of the performance appraisal process9 steps of the performance appraisal process
9 steps of the performance appraisal process
PerformanceAppraisal123
 
Debbie cooper steps for training leaders to give effective performance apprai...
Debbie cooper steps for training leaders to give effective performance apprai...Debbie cooper steps for training leaders to give effective performance apprai...
Debbie cooper steps for training leaders to give effective performance apprai...
DebbieCooperMgmt410
 

Destaque (20)

Principles of Management - Performance Appraisal methods
Principles of Management - Performance Appraisal methodsPrinciples of Management - Performance Appraisal methods
Principles of Management - Performance Appraisal methods
 
Bbai pom u4.5 performance appraisal
Bbai pom u4.5 performance appraisalBbai pom u4.5 performance appraisal
Bbai pom u4.5 performance appraisal
 
Performance appraisal for nursing staff
Performance appraisal for nursing staffPerformance appraisal for nursing staff
Performance appraisal for nursing staff
 
Performance appraisal concepts and method
Performance appraisal  concepts and methodPerformance appraisal  concepts and method
Performance appraisal concepts and method
 
9 steps of the performance appraisal process
9 steps of the performance appraisal process9 steps of the performance appraisal process
9 steps of the performance appraisal process
 
Performance appraisal
Performance appraisalPerformance appraisal
Performance appraisal
 
Performance Appraisal
Performance AppraisalPerformance Appraisal
Performance Appraisal
 
The Performance Appraisal System.
The Performance Appraisal System.The Performance Appraisal System.
The Performance Appraisal System.
 
Debbie cooper steps for training leaders to give effective performance apprai...
Debbie cooper steps for training leaders to give effective performance apprai...Debbie cooper steps for training leaders to give effective performance apprai...
Debbie cooper steps for training leaders to give effective performance apprai...
 
Performance appraisals presentation
Performance appraisals presentationPerformance appraisals presentation
Performance appraisals presentation
 
Conducting effective performance reviews and appraisals March 2012
Conducting effective performance reviews and appraisals March 2012Conducting effective performance reviews and appraisals March 2012
Conducting effective performance reviews and appraisals March 2012
 
Sale of goods act
Sale of goods actSale of goods act
Sale of goods act
 
Top 9 performance management tools
Top 9 performance management toolsTop 9 performance management tools
Top 9 performance management tools
 
Executive summary for performance appraisal
Executive summary for performance appraisalExecutive summary for performance appraisal
Executive summary for performance appraisal
 
Mistakes to avoid in Job Interview
Mistakes to avoid in  Job InterviewMistakes to avoid in  Job Interview
Mistakes to avoid in Job Interview
 
Delivering Effective Performance Appraisals
Delivering Effective Performance AppraisalsDelivering Effective Performance Appraisals
Delivering Effective Performance Appraisals
 
How to conduct effective interviews May 2011
How to conduct effective interviews May 2011How to conduct effective interviews May 2011
How to conduct effective interviews May 2011
 
How to conduct effective performance appraisals April 2011
How to conduct effective performance appraisals April 2011How to conduct effective performance appraisals April 2011
How to conduct effective performance appraisals April 2011
 
Theories of performance appraisal
Theories of performance appraisalTheories of performance appraisal
Theories of performance appraisal
 
Performance appraisal bjb
Performance appraisal bjbPerformance appraisal bjb
Performance appraisal bjb
 

Semelhante a Performance appraisal principles

performance management
performance managementperformance management
performance management
Javaria Liaqat
 
Performance appraisal and training copy
Performance appraisal and training   copyPerformance appraisal and training   copy
Performance appraisal and training copy
Soumya Sahoo
 

Semelhante a Performance appraisal principles (20)

Performance management Lectures 24.ppt
Performance management Lectures 24.pptPerformance management Lectures 24.ppt
Performance management Lectures 24.ppt
 
Unlocking the Power of Performance Appraisal Evaluation.pdf
Unlocking the Power of Performance Appraisal Evaluation.pdfUnlocking the Power of Performance Appraisal Evaluation.pdf
Unlocking the Power of Performance Appraisal Evaluation.pdf
 
Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...
Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...
Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...
 
Definition of performance management
Definition of performance managementDefinition of performance management
Definition of performance management
 
performance management
performance managementperformance management
performance management
 
Performance evaluation
Performance evaluationPerformance evaluation
Performance evaluation
 
PERFORMANCE_APPRAISAL_IN_TATA_MOTORS.pdf
PERFORMANCE_APPRAISAL_IN_TATA_MOTORS.pdfPERFORMANCE_APPRAISAL_IN_TATA_MOTORS.pdf
PERFORMANCE_APPRAISAL_IN_TATA_MOTORS.pdf
 
UNIT II.pptx
UNIT II.pptxUNIT II.pptx
UNIT II.pptx
 
performance appraisal
performance appraisal performance appraisal
performance appraisal
 
Performance appraisal
Performance appraisalPerformance appraisal
Performance appraisal
 
Objectives of performance appraisal
Objectives of performance appraisalObjectives of performance appraisal
Objectives of performance appraisal
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
Performance Evaluation and Appraisal Processes
Performance Evaluation and Appraisal ProcessesPerformance Evaluation and Appraisal Processes
Performance Evaluation and Appraisal Processes
 
Objectives performance appraisal
Objectives performance appraisalObjectives performance appraisal
Objectives performance appraisal
 
PMS - Unit 3.pptx
PMS - Unit 3.pptxPMS - Unit 3.pptx
PMS - Unit 3.pptx
 
What is performance appraisal
What is performance appraisalWhat is performance appraisal
What is performance appraisal
 
Performance appraisal and training copy
Performance appraisal and training   copyPerformance appraisal and training   copy
Performance appraisal and training copy
 
Motivation and Performance appraisal Definition
Motivation and Performance appraisal  DefinitionMotivation and Performance appraisal  Definition
Motivation and Performance appraisal Definition
 
a1b0c0d2-c613-4f77-bc49-f0eeb304e8f2.pptx
a1b0c0d2-c613-4f77-bc49-f0eeb304e8f2.pptxa1b0c0d2-c613-4f77-bc49-f0eeb304e8f2.pptx
a1b0c0d2-c613-4f77-bc49-f0eeb304e8f2.pptx
 
Performance Appraisal & Rewarding Performance
Performance Appraisal & Rewarding PerformancePerformance Appraisal & Rewarding Performance
Performance Appraisal & Rewarding Performance
 

Mais de Learningade

Mais de Learningade (20)

CAREM
CAREM CAREM
CAREM
 
Common reasons for customers to leave or switch
Common reasons for customers to leave or switchCommon reasons for customers to leave or switch
Common reasons for customers to leave or switch
 
Signs that Your Boss is Probably A Narcissistic Leader
Signs that Your Boss is Probably A Narcissistic LeaderSigns that Your Boss is Probably A Narcissistic Leader
Signs that Your Boss is Probably A Narcissistic Leader
 
Key Information : Collection of Common HRD Solutions
Key Information : Collection of Common HRD SolutionsKey Information : Collection of Common HRD Solutions
Key Information : Collection of Common HRD Solutions
 
Ideas about creativity, leadership, change and more
Ideas about creativity, leadership, change and moreIdeas about creativity, leadership, change and more
Ideas about creativity, leadership, change and more
 
Organizational creativity enhancement ideas
Organizational creativity enhancement ideasOrganizational creativity enhancement ideas
Organizational creativity enhancement ideas
 
Creativity at work
Creativity at workCreativity at work
Creativity at work
 
Uncovering Creative Thinking and Problem Solving for Organizations
Uncovering Creative Thinking and Problem Solving  for OrganizationsUncovering Creative Thinking and Problem Solving  for Organizations
Uncovering Creative Thinking and Problem Solving for Organizations
 
Creative thinking
Creative thinkingCreative thinking
Creative thinking
 
Oliver wyman report english-low
Oliver wyman report english-lowOliver wyman report english-low
Oliver wyman report english-low
 
Ifa skillnet-digital-agriculture-technology
Ifa skillnet-digital-agriculture-technologyIfa skillnet-digital-agriculture-technology
Ifa skillnet-digital-agriculture-technology
 
Di 2021 tech-trends
Di 2021 tech-trendsDi 2021 tech-trends
Di 2021 tech-trends
 
Top tech-trends-ebook-2021
Top tech-trends-ebook-2021Top tech-trends-ebook-2021
Top tech-trends-ebook-2021
 
New reality|| Working with robots
New reality|| Working with robotsNew reality|| Working with robots
New reality|| Working with robots
 
Active learning and active learning strategies
Active learning and active learning strategiesActive learning and active learning strategies
Active learning and active learning strategies
 
Career development and progression for every Professional
Career development and progression for every ProfessionalCareer development and progression for every Professional
Career development and progression for every Professional
 
Improving your concentration at work
Improving your concentration at workImproving your concentration at work
Improving your concentration at work
 
Be phenomenal 21 key success factors for leaders & managers
Be phenomenal 21 key success factors for leaders & managersBe phenomenal 21 key success factors for leaders & managers
Be phenomenal 21 key success factors for leaders & managers
 
Manager's Guide to flexibility request by staff
Manager's Guide to flexibility request by staffManager's Guide to flexibility request by staff
Manager's Guide to flexibility request by staff
 
8 Secrets to powerful executive communication
8 Secrets to powerful executive communication8 Secrets to powerful executive communication
8 Secrets to powerful executive communication
 

Último

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
SandaliGurusinghe2
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
AllTops
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 

Último (14)

Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot ModelGautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Information Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxInformation Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docx
 
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime SiliguriSiliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
 
Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 

Performance appraisal principles

  • 2. 1. Describe the concepts of performance appraisal 2. Explain the benefits of performance appraisal 3. State the types of performance appraisal Learning Objectives At the end of this session, learners should be able to :
  • 3. Performance appraisal relates to a systematic process that involves employees in improving organizational effectiveness to achieve the overall mission and goals. Overview Of Performance Appraisal
  • 4. Other Terms Performance appraisal has been synonymous with  performance review,  performance evaluation,  performance assessment,  performance measurement,  employee evaluation,  personnel review,  staff assessment, and  service rating
  • 5. planning work and setting expectations, continually monitoring performance, developing the capacity to perform, periodical rating performance in a summary, and rewarding good performance. Concepts Of Performance Appraisal 1 General performance appraisal components are: 2 3 4 5
  • 6. Planning work and setting expectations1 Planning sets performance expectations and goals to channel efforts to achieve organizational objectives. An effective organization plans work in advance. Involving employees in the planning process will enable them to understand organizational goal, tasks to be carried out, reasons for doing, and the standards it should be completed. Planning employees' performance include setting elements and standards of their performance appraisal plans. Performance elements and standards should be measurable, understandable, verifiable, equitable, and achievable.
  • 7. Continually monitoring performance2 Monitoring entails consistent measuring of performance with providing ongoing feedback on progress toward reaching organizational goals. In an effective organization, assignments and projects are monitored continually. Consideration for regulatory requirements includes conducting progress reviews with employees to compare performance against elements and standards. Ongoing monitoring offers an opportunity to check achievement of predetermined standards . This helps to make changes to unrealistic or problematic standards. Monitoring continuously identifies unacceptable performance at any time during the appraisal period. It provides assistance for addressing such performance instead of waiting at the end of the period during allocation of summary rating levels
  • 8. Developing the capacity to perform3 In an effective organization, employee developmental needs are continually evaluated and addressed. Developing means increasing the capacity to perform through many ways of training, giving assignments to introduce new skills or higher levels of responsibility, improving work processes, or other methods. Training and developmental opportunities motivates job-related skills and competencies. This helps employees keep up with changes such as the introduction of new technology in the workplace. Performance appraisal process provides a timely opportunity to identify developmental needs. For example, at the time of planning and monitoring of work, deficiencies may become evident to be addressed. Opportunities for improving good performance stand out to lead to action to help successful employees improve even further
  • 9. Periodical rating performance in a summary4 In effective organizations, employee’s performance is summarized from time to time. The aim is to review performance over time as compare to various employees, especially to know who best performers are. The context of formal performance appraisal regulatory requires rating for evaluating employee performance against the elements and standards performance plan before assigning a summary rating of record. This follows procedures in the organization’s appraisal program. The period covers work performed for an entire appraisal period. Record for rating influences other personnel actions, such as within-grade pay increases and determining other retention service. However, group performance may have an impact on an employee’s summary rating, although individual ratings still prevail.
  • 10. Rewarding good performance5 In an effective organization, rewarding means recognizing employees in the context of individual and as members of groups. It covers performance and acknowledgement of contributions to the organization’s mission. Based on a basic principle of effective management about behavior being controlled by its consequences, which are and should be both formal and informal with positive and negative outcomes . Good performance is recognized without nominations for formal awards . Recognition should be ongoing as natural daily experience. Still, awards based on regulations has a broad formal range ,such as cash, time off, or other nonmonetary items.
  • 11. Types of appraisal Management By Objectives (MBO)  A method in which managers or employers set a list of objectives and make assessments on their performance on a regular basis, and finally make rewards based on the results achieved  This method mostly cares about the results achieved (goals) but not to the way how employees can fulfill them. 360 Degree Performance Appraisal  A method that employees will give confidential and anonymous assessments on their colleagues.
  • 12. Types of appraisal Performance Ranking Method  Used to assess the working performance of employees from the highest to lowest levels  Managers will make comparisons of an employee with the others, instead of making comparison of each employee with some certain standards Peer Review Appraisal  A way to more effectively gauge the performance of employees by establishing relevant evaluation criteria, using those best equipped to speak about individual’s work to grade him / her accordingly  Peer review can take the form of disciplinary panels or ongoing feedback between co- workers  This method helps to enhance employee trust and communication
  • 13. Benefits of Performance Appraisal Organization  Recognize and manage staff performance  Planning and decision making  Improve staff retention Appraiser  Framework for sharing feedback  Promote career planning for staff  Feedback on own management style and leadership skills
  • 14. Benefits of Performance Appraisal Appraisee  Reflection on areas of weakness and strengths  Opportunity to raise issues / obstacles  Focus on developing individual performance  Better understanding of goals and requirements  Identify action plan for future development  Indication for Salary increment / incentives
  • 15. Disadvantages of Performance Appraisal • If not done right, performance appraisal can create a negative experience. • Performance appraisals are very time consuming and can be overwhelming to managers with many employees. • Performance management is based on human assessment and are subject to rater errors and biases. • Some appraisees may find it a very stressful environment for everyone involved.
  • 16. The performance appraisal is like a central pillar of performance management. A common misconception is to assume organisations implement performance appraisals will have performance management. However, this may not be so, because performance management is a holistic process combining activities that collectively manage individuals and teams to achieve high levels of organisational performance. Known as a strategic process, performance management handles broader issues and long-term goals, with integration to link various aspects of the business, people management, individuals and teams. On the contrary, performance appraisal is operational, short- to medium- term and concerned mainly with individual employees and their performance and development .It is one of the tools of performance management, and the data produced may contribute to other elements of performance management. Thus, an appraisal by itself does not represent performance management. Relationship with performance management
  • 17. Visuals found in this document are used as part of educational purposes within a designated group of users. Each visual is credited to respective copyright owners where applicable : 1. https://ictnblog.files.wordpress.com/2014/05/manager1.jpg 2. https://www.qapa.fr/news/wp-content/uploads/manager.jpg 3. http://hr.fiu.edu/eperformance/images/discussion_head.png 4. http://www.enrollmentbuilders.com/wp- content/uploads/2012/10/Success-Coach-Performance- Management2.jpg Contents in this learning resource is used for educational purposes only. Sources are adapted from http://firstcallhr.com/app/download/5785107510/Conducting+effective+performan ce+appraisals+-+fact+sheet.pdf. http://www.rassweb.com/wp-content/uploads/PDF/IJMS/Vol-3/Issue- 7/Paper%203.pdf. http://www.scribd.com/doc/237718976/Performance-Management#scribd