AGILE Session 1

Instructional
Design
FASTER, LEANER, AND MORE EFFECTIVE

SESSION 1

Conrad
Gottfredson
PH.D.,
RW.E
Chief Learning Strategist
c.gottfredson@ontuitive.com
@ConGott

2

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Butch Cassidy

Circleville, Utah

Please Introduce Yourself
Who you are
Where you are from
Something you do that you really enjoy

Getting Started
Activity A:
How is learning with the
GEAR approach going to
differ from how you
traditionally learn in a
classroom?

Enter your answer into chat.

COPYRIGHT CONRAD GOTTFREDSON

GEAR Learning Process
Gather in the
VC

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Feedback

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Report

Copyright Conrad Gottfredson

GEAR Course Process
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VC
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Cycle 1:
AGILE
Instructional
Design

Cycle 2: Map
and
Prioritize

Cycle 3:
Plan,
Implement,
and Iterate

Cycle 4:
Leverage
and
Evaluate

Report


GEAR Cycle 1

Kickoff

Cycle 1:
AGILE
Instructional
Design

Cycle 2: Map
and
Prioritize


Cycle 3:
Plan,
Implement,
and Iterate

Cycle 4:
Leverage
and Evaluate


Cycle 1: Align (with Strategy, with Markets, with
Performers)
Discussion: Real World Realities for
Instructional Design
 There are Two Worlds of Instructional
Design
 Organizations Must Learn @ the Speed
of Change
 Time to Competence is the Key Metric
 Traditional ISD Can’t Keep Up
 Training Alone Can’t Close the Gap
 Our Work is to sustain Organizational
Competence

Discussion: Real World Realities for
Alignment
AGILE Practice 1: Scope Business Impact
and Resource Requirements
Key Tasks
 One: Scope and Validate Business
Performance Needs

 Strategy is a Moving Target
 Performance Consulting Requires
Business Acumen
 Training Shouldn’t be a First Response
 Performance Support is the Game
Changer

 Two: Estimate Resources

Governing Principles
 Accommodate the Five Moments of
Learning Need
 Attend to Learning Dispositions
 Justify and Standardize Deliverables
 Attend to Learning Dispositions


GEAR Cycle 2

Kickoff

Cycle 1:
AGILE
Instructional
Design

Cycle 2: Map
and
Prioritize


Cycle 3:
Plan,
Implement,
and Iterate

Cycle 4:
Leverage
and Evaluate


Cycle 2: Map and Prioritize
Real World Realities
 There’s Not Enough Time for Mager Objectives
 Knowledge Enriched Performance is the Endgame
 We are Cramming too Much into Formal Learning
 Time Away From Work is Costly to the Organization
 Safe Failure can Save Learning

AGILE Practice 2: Map the Moment of Apply

AGILE Practice 3: Prioritize Business Impact

Key Tasks

Key Task

 One: Prepare for the Task Analysis

 One: Conduct Critical Skills Analysis

 Two: Conduct Rapid Task Analysis
 Three Analyze Audiences
 Four: Finalize the Results of the RTA

 Embrace Reference-based Learning
 Manage Resources by contribution and
priority

 Manage Cognitive Load
 Define & Consolidate Roles


GEAR Cycle 3

Kickoff

Cycle 1:
AGILE
Instructional
Design

Cycle 2:
Map and
Prioritize

Cycle 3:
Plan,
Implement,
and Iterate


Cycle 4:
Leverage
and
Evaluate


Cycle 3: Plan, Implement, and Iterate
AGILE Practice 4: Proof the EPSS

AGILE Practice 5: Develop the LEaP Plan

AGILE Practice 6: Iterate & Implement

Key Tasks

Key Tasks

Key Tasks

 One: Develop a Workflow Map

 One: Scope the Iteration(s)

 Two: Define & Populate the Pyramid

 One: Determine the Appropriate LEaP
Structure

 Three: Determine Key Contexts

 Two: Design the LEaP Plan

 Four: Establish the Overarching EPSS
Structure

 Three: Determine Fulfillment
(Development) Requirements


Governing Principle

 Manage Cognitive Load with an
Overarching Visual Map
 Develop Cascading Levels for Support

 Two: Stage the Implementations
Governing Principle
 Use the Power of Iteration to Keep Up
with Agile Software Development

 Accommodate Procedural-based, Principlebased, and Knowledge-based Solutions
 Broker Before You Build

 Simultaneous Effort Fuels AGILE ISD


GEAR Cycle 4

Kickoff

Cycle 1:
AGILE
Instructional
Design

Cycle 2: Map
and
Prioritize


Cycle 3:
Plan,
Implement,
and Iterate

Cycle 4:
Leverage
and
Evaluate


Cycle 4: Leverage and Evaluate
AGILE Practice 7: Leverage

AGILE Practice 8: Evaluate

Key Tasks

Key Tasks

 One: Leverage Technology

 One: Develop a Measurement Strategy

 Two: Leverage People
 Three: Leverage Research

 Two: Put in Place an Measurement
Infrastructure

Governing Principle

Governing Principle

 Accelerate Development and Maintenance
with Structured Authoring

 Conduct Formative and Summative
Evaluation


Kickoff
Discussion :
Real World
Realities for
Instructional
Design
Discussion Points

1. There are Two Worlds of Instructional
Design
2. Organizations Must Learn @ the Speed
of Change
3. Time to Competence is the Key Metric
4. Traditional ISD Can’t Keep Up
5. Training Alone Can’t Close the Gap
6. Our Work is to sustain Organizational
Competence

Discussion 1:
Real World
Realities for
Instructional
Design
1. There are Two
Worlds of

Discussion 1:
Real World
Realities for
Instructional
Design

A Quick Peek at the New World of
Performance-based Instructional
Design:

1. There are Two
Worlds of


The AGILE Process
Scope and Validate Business
Performance Needs
Estimate Resources


The AGILE Process
Design and Develop
Simultaneously @ Warp Speed


The AGILE Process
• Map the moment of APPLY through Rapid

Task Analysis
One: Prepare for the
Task Analysis

• Set them at ease.
• Finalize the scope
objective.
• Prepare the SMEs to help
identify tasks.

Step 1: Prepare
SMEs

Two: Conduct Rapid
Task Analysis

Step 2: Identify
Tasks
• Create a random list
• Verify they are tasks
• Gain Consensus

Three Analyze
Audiences

• Identify process categories
• Map tasks to the
categories
• Optimize categories

Step 3: Group
the Tasks

Four: Finalize the
Results of the RTA

Step 4: Establish
Relationships
• Order tasks
• Order groupings

• Map parking-lot concepts
to the processes
• Identify additional
concepts per process
• Map concepts to tasks

Step 5: Identify
Concepts


The AGILE Process
• Justify the need for NEW and MORE by
rating the impact of failure through

Critical Skills Analysis
•Prepare the CSA
template
•Introduce the CSA
•Teach the benefits
of the CSA

Step 1: Prepare
for the CSA

Step 2: Conduct
the CSA
•Rate the impact of
failure for each task
for each job role
•Review the ratings
with the SMEs for
consistency

• See Finalize the
Results of the RTA
Session (above).

Step 3: Validate
the CSA


The AGILE Process

• Make a Learning Experience and
Performance (LEaP) Plan for all Five
Moments of Need
One: Define the
Learning Experience

Two: Define Your
EPSS Pyramid

Three: Conduct LEaP
Analysis

© 2013, CONRAD GOTTFREDSON, ALL RIGHTS RESERVED
CONRADGOTTFREDSON@GMAIL.COM

The AGILE Process
Develop working solutions iteratively and
implement incrementally (MGP)
• Iterate: to do something over repeatedly
• Implement: to put into practical effect; carry out
• Incrementally: The process of increasing through addition or
contribution.


The AGILE Process
Pursue continuous
improvement by leveraging
people and technology
• Automate Continuous Improvement
via an EPSS Technology

Infrastructure
• Implement the Governance
Strategy


The AGILE Process
Establish an ongoing measurement and
reporting strategy.


Discussion 1:
Real World
Realities for
Instructional
Design
Take 2.5 minutes
and complete this
Activity in your
workbook.


Discussion 1:
Real World
Realities for
Instructional
Design
Talk out:
How does knowledgebased instruction
differ from
performance-based
instruction?

“One must learn by doing the thing,
for though you think you know ityou have no certainty, until you try.”
~Sophocles

Discussion 1:
Real World
Realities for
Instructional
Design
Talk out:
What challenges does
ADDIE face when it
comes to
performance-based
instruction?


THE ONLY PERSON WHO IS EDUCATED IS THE ONE WHO HAS

LEARNED HOW TO LEARN AND CHANGE.
~CARL ROGERS


AGILE Session 1

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