All Onboard! How To Revamp Your Induction & Onboarding Programmes The first 90 days can make or break a new hire – and when 50% end up leaving their job within this timeframe, L&D departments need to shift their attention to the onboarding process for a solution. In this session, we’ll be looking ways learning technology, such as multi-device elearning, can exceed new hire expectations, and how to prevent common onboarding/induction challenges and risks by designing the learning experience with higher empathy. From the 2014 LearnX Expo Session, presented by Zack Harvey - General Manager Australia of Kineo Pacific. For more information on onboarding learning solutions, visit www.kineo.com

1. All Onboard!
How to Revamp Your
Induction & Onboarding Program
10:45am – LearnX 2014 Expo Session

2. 2
AGENDA
Who we are
Successful Onboarding & Induction
The Journey
6 Tips
Some case studies

3. 3
2 million awards
500 qualifications
10,000 centres
80 countries
Over 250 staff
Over 200
organisations
1 million + users
65 Partners
8 countries
150 blue chip
clients
Ranked # 1
750,000 awards
35,000 members
Who we are

4. 4
What we do
Elearning &
online learning
LMS & Learning
Portals
Blended
Programmes
Consultancy &
Training
Marketing &
Awareness
Qualifications
and
Accreditations
Services
Learning
Insights

5. Successful
Onboarding
& Induction
© City & Guilds Kineo. All rights reserved 5

6. What does successful onboarding and
induction look like?
Consistent induction
experience for all new
employees
Promotes a deeper, lasting
engagement and motivates
new hires
Ensures that new joiners get
the best possible start
Reduces time to productivity,
reduces turnover and builds
engagement quickly
© City & Guilds Kineo. All rights reserved 6

7. What does successful onboarding and
induction look like?
Presentation title
“Everything just flowed, no hiccups”
“One big family”
“Hit the ground running”
“I felt confident in my own abilities”
“My Line Manager was great”
“I felt supported”
"My buddy was always on hand to help,
no matter what the issue was“
“it saved me time”
"I felt part of the team“
“I could see where I could add value”
"The moment I started I knew I had
made the right decision“
“the process was clear”
"The level of communication
was just right, the level of
“this was a real opportunity”
support was even better” "Everything was taken care of"
© City & Guilds Kineo. All rights reserved 7

8. 8
The
Onboarding
Journey

9. Presentation title
The Onboarding Journey
Four stages throughout the journey of new joiners:
Belonging Believing
Behaving Beginning
© City & Guilds Kineo. All rights reserved 9

10. 6 Tips for Great
Onboarding &
Induction
© City & Guilds Kineo. All rights reserved 10

11. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change

12. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here

13. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression

14. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources

15. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources
5. Make it multi-channel and blended

16. 6 Steps for great onboarding & induction
1. Do it early and often – campaign for change
2. Get emotional – thrilled you’re here
3. Give it brand and personality – first impression
4. Make it flexible & modular – short resources
5. Make it multi-channel and blended
6. Make it available everywhere – it’s got to be multi-device…

17. Multiple audiences & devices, onboarding everywhere:
What to do?
Make multiple versions for: iPad, iPhone &
desktop… then maintain and localise them all?

18. A better way: Responsive Elearning Design
with Adapt
• reach new joiners everywhere
• single version, runs on all devices
• short resources
• flexible design - scrolling
• searchable
• tracks to LMS
• open source – no licence fee

19. Let’s see it
in action
© City & Guilds Kineo. All rights reserved 19

20. 20
Effective
onboarding
on all
devices
available
everywhere!

21. Want to Know More about Adapt
Learning?
Find out more about Kineo’s Adapt Solutions for Multi-Device Learning:
http://www.kineo.com/services/elearning/mobile/adapt
See How Kineo used Adapt for Scouts, TUI, and more, in our Case Studies:
http://www.kineo.com/case-studies/
Visit the Official Adapt Learning Website:
https://community.adaptlearning.org/

22. To see a version of course demo’s or talk further please do
not hesitate to make contact on the below details.
www.kineo.com.au