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Influence                                              Actions                                            Expertise
How values are integrated into business                                           Living Our Values                                      How we encourage others to
                              decisions                                                                                                  adopt
                                 CORE VALUES                             STRATEGIC IMPERATIVES/CORE VALUES                               STRATEGIC IMPERATIVES
                             Brand promise o                                     Culture as differentiator                               Culture as differentiator
               Standards (Quality, Values, etc.)                                      Brand promise                                      Leverage the strength of our people
   Be the benchmark for Operational Excellence                                          Standards
                                                                                  Innovation Leadership
                                                                       Be the benchmark for Operational Excellence


                                                       Promise                  Plan              Program         Performance         
                                  •   Supply        •   Commitments           •   Goals          •    Initiatives    •   Measurement     •   Drive client actions
                                      chain         •   Statements of         •   Timelines      •    Programs           tools           •   Drive customer decisions
                                  •   Drive             values/integrity      •   Milestones     •    Efforts        •   Criteria        •   Drive public awareness/expectations
                                      industry      •   Code of conduct                                              •   Third party     •   Behavior change
                                      standards     •   Quality                                                          validations/
                                  •   Business      •   Safety                                                           Certifiations
                                      practices
                                      (labor, HR,
                                      policies
                                      etc.)

Environment


Social


Economic

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Framework for Developing Sustainability Narrative

  • 1. Influence Actions Expertise How values are integrated into business Living Our Values How we encourage others to decisions adopt CORE VALUES STRATEGIC IMPERATIVES/CORE VALUES STRATEGIC IMPERATIVES Brand promise o Culture as differentiator Culture as differentiator Standards (Quality, Values, etc.) Brand promise Leverage the strength of our people Be the benchmark for Operational Excellence Standards Innovation Leadership Be the benchmark for Operational Excellence  Promise Plan Program Performance  • Supply • Commitments • Goals • Initiatives • Measurement • Drive client actions chain • Statements of • Timelines • Programs tools • Drive customer decisions • Drive values/integrity • Milestones • Efforts • Criteria • Drive public awareness/expectations industry • Code of conduct • Third party • Behavior change standards • Quality validations/ • Business • Safety Certifiations practices (labor, HR, policies etc.) Environment Social Economic