1. Workshop Overview
PRESENTED BY: SMART Management Consulting, LLC
Jenine Serviolo
PMP | SDI® Facilitator
SMART Management Consulting, LLC

2. SMART, Successful Solutions
The most important single
ingredient in the formula of success
is knowing how to get along with
people. THEODORE ROOSEVELT
Working with the SDI tool suite, SMART
collaborates with your organization to enhance
leadership, improve work performance and increase
employee satisfaction through better
communication, conflict management, and human
capital planning that considers individual strengths.
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3. What is SDI®?
Part of the SDI tool suite
The Strength Deployment Inventory® is the core
self-assessment tool used for empowering
people to improve relationships and manage
conflict more effectively.
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4. Why SDI Works
SDI is memorable... It’s a highly visual, easy to
understand tool that lends itself to experiential
teaching methods to help participants internalize
the learning.
SDI illuminates the reason for our actions... It
provides a picture of what is important to us —
going beyond behavior to reveal our driving
motivation.
SDI depersonalizes conflict... It’s a non-threatening
way to deal with the interpersonal conflict.
SDI honors our differences... It’s an inventory of the
unique way we value different strengths and
interpret the actions of others.
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5. Portrait of Personal Strengths™
Part of the SDI tool suite
A tool used to
 Look at the behavioral
traits we employ and
the priorities we give
them
 Develop a picture of
how we see ourselves
 Define individual and
collective strengths of a
team
 Help develop human
capital plans
Slide 5 Presented by SMART Management Consulting, LLC

6. Portrait of Overdone Strengths™
An overdone strength is a
behavior intended as a
strength, which is perceived
negatively by self or
others…and decreases the
probability of productive
relationships.
When the costs of overdone
strengths become
clear, participants feel more
empowered to borrow other
behavior and be more effective.
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7. Effectively using Feedback
Part of the SDI tool suite
Feedback has the power to
open the doors of
understanding and is a vital
component to building
effective relationships.
• SDI Feedback Edition®
• Feedback Portrait of Personal
Strengths™
• Feedback Portrait of Overdone
Strengths™
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8. Tools to manage expectations
Part of the SDI tool suite
Understanding expectations is
an important and often
overlooked part of measuring
and managing job satisfaction
• SDI Expectations Edition®
• Portrait of Personal Strengths
Expectations™
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9. Tools intended for application
The SDI tool suite promotes interpersonal insights
that are crucial to improving any situation where
people interact and is an excellent tool for
human capital planning, career counselling
and coaching.
Personal Strengths’ tools seamlessly integrate
relationship and conflict management skills into
nearly any development program – including
leadership and management training.
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10. Getting Results
If you want people to act in another
way, you have to let them know how a
different behavior would yield a better
consequence. KERRY PATTERSON
 Improve employee retention and
productivity
 Reduce costs of getting things done
 Increase customer satisfaction
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11. SMART Workshops
Using the SDI tool suite, SMART offers cost-
effective, customized, global, experience-
based workshops for
Leadership, Management, Career
Planning, Communication, Teambuilding, and
Conflict Management.
Contact:
Jenine@Get-SMART.com
757.615.6865
Slide 11 Presented by SMART Management Consulting, LLC