Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
IT Service Management Professional - seeking new opportunities in IT
Setor
Technology / Software / Internet
Sobre
Professionally qualified IT Service Delivery and Service Desk Manager, Supervisor, Team Leader and Senior Analyst. Experienced in managing, creating, developing and leading IT Service Management operations in challenging, high pressure situations:
ITIL Service Operations | Incident Management | Problem Management | Change Management | Release Management | Continuous Service Improvement | Influencing | Team leadership | Service transition | Shared services | Cost reduction | Kepner-Tregoe | Self Service | Knowledge management | Service Desk | Offshoring | Collaboration | Training
Documentos
(8)Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
IT Service Management Professional - seeking new opportunities in IT
Setor
Technology / Software / Internet
Sobre
Professionally qualified IT Service Delivery and Service Desk Manager, Supervisor, Team Leader and Senior Analyst. Experienced in managing, creating, developing and leading IT Service Management operations in challenging, high pressure situations:
ITIL Service Operations | Incident Management | Problem Management | Change Management | Release Management | Continuous Service Improvement | Influencing | Team leadership | Service transition | Shared services | Cost reduction | Kepner-Tregoe | Self Service | Knowledge management | Service Desk | Offshoring | Collaboration | Training