It’s time to focus your workplace productivity strategy where it matters most Critical to the success of workplace transformation efforts - and being able to demonstrate results - are understanding what productivity means for your business, what behaviors drive it and how the workplace can support it. Our latest research outlines how you can start the journey toward designing a workplace strategy that drives real value for your organization.

1. Forget the Workplace… for now
It’s time to focus
your workplace
productivity
strategy where it
matters most

2. Continued demand for workplace
productivity improvements
of companies are
looking to real estate
to deliver improved
workplace productivity
72%

3. Company expectations of productivity outcomes from real estate:
72% 61% 57% 47%
Workplace
Productivity
People
Productivity
Business
Productivity
Asset
Productivity
Source: JLL, Global Corporate Real Estate Trends, 2013

4. But what does it really mean?
Productivity initiatives are often centered around cost – however,
a sole focus on cost could hinder support of actual business needs
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$
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Click here to find out how real estate
can drive business productivity

5. Innovation?
There is no single
solution for defining
value across sectors,
organizations or
geographies
Speed of
decision?
Talent
retention?
You need to define what creates value
for your business

6. Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company

7. In today’s workplace,
every step in the
development of products
and services requires
both collaborative… and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value?

8. It is likely it does not.
Does your workplace support the right balance
of high-value activities?

9. …there is a staggering disconnect between
the work that employees spend their time on...
A recent JLL poll revealed…

10. ...and the work that creates the
most value for their organization

11. of employees asked
said thinking, talking
and brainstorming
create the most value
74%
spend most of their time on
these high-value activities24%

12. Is your workplace strategy designed around
the work that people are currently doing…
…or the work that they should be doing?

13. say brainstorming
creates the most value35%
say talking creates
the most value18%
GENERATE IDEAS
Use writable surfaces (e.g.,
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce ‘quiet’ zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value
21%
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value

14. Achieving measurable productivity improvements
is not as hard as you think…
You need to understand what value creation looks like for your client,
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value.

15. Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time

16. Starting the workplace productivity conversation
The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset..
1. What constitutes value for our business?

17. 2. What does the desired experience look like for our customers?
Starting the workplace productivity conversation
The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset..

18. 3. What observable behaviors are required to drive those outcomes?
Starting the workplace productivity conversation
The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset..

19. 4. How can our workplace better enable this behavior?
Starting the workplace productivity conversation
The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset..

20. Want to learn more about improving
workplace productivity?
Download a free copy of the full report,
‘Forget the Workplace…for Now’
Or contact one of our experts:
Su Lim
Head of Workplace Strategy, APAC
Bernice Boucher
Head of Workplace Strategy, AM
Claudia Hamm
Head of Workplace Strategy, EMEA