Personal Information
Organização/Local de trabalho
Perth, Western Australia Australia
Cargo
Director
Setor
Apparel / Fashion
Sobre
I am customer experience innovator, delivering outcomes that allow enterprises to achieve continuous and deliberate improvement in the customer experiences they deliver, and the empowerment and enablement of those who deliver them.
Applying the lessons learned from over 25 years developing and and delivering award winning customer management capabilities for an extensive portfolio of clients I have developed BBB's unique SPEC© framework and Think for Success programs.
Their application consistently delivers outstanding results for clients in all areas of customer management - sales, retention, customer service, receivables and employee effectiveness- higher revenue, lower costs, ha...
Marcadores
steve mitchinson
bbb advisory
herrmann
hbdi
effective teams
blame it
relationship
it
operational exccelence
Ver mais
Apresentações
(5)Personal Information
Organização/Local de trabalho
Perth, Western Australia Australia
Cargo
Director
Setor
Apparel / Fashion
Sobre
I am customer experience innovator, delivering outcomes that allow enterprises to achieve continuous and deliberate improvement in the customer experiences they deliver, and the empowerment and enablement of those who deliver them.
Applying the lessons learned from over 25 years developing and and delivering award winning customer management capabilities for an extensive portfolio of clients I have developed BBB's unique SPEC© framework and Think for Success programs.
Their application consistently delivers outstanding results for clients in all areas of customer management - sales, retention, customer service, receivables and employee effectiveness- higher revenue, lower costs, ha...
Marcadores
steve mitchinson
bbb advisory
herrmann
hbdi
effective teams
blame it
relationship
it
operational exccelence
Ver mais