POS technologies have been helping all of us by becoming the secured payment method globally. This is why companies are getting themselves inclined with the POS industry, as it holds the most effective solutions.

1. www.insightssuccess.com
Volume-11 | Issue-08 | 2021
Most Reliable
POS
Solution Providers, 2021
Transaction Made Easier
A Biggest Differentiator of the
Digital Transformation
Streamlining Accessibility
Managing Businesses Effectively
with Evolved POS Software
T
H
E

4. Hang in for a
Wonderful
Business
Experience
here is no doubt that technology has made our lives
Tmuch more accessible; it has entirely shaped how
we perform our day-to-day activities. The best
technological solutions have always provided the
companies with cost-effective, accurate, and faster services,
keeping us ahead of the competition. POS (Point of Sale) is
a trending innovation that offers additional value to
business payments and transactions.
We understand that humans can only store a certain amount
of information or perform a limited number of tasks. And
that is why we incorporate ourselves with technology and
the innovative products it develops to reduce the task at
hand to a certain level. POS is just another example of such
brilliant technology. POS holds access to complete
information and the ability to process safe payments and
other business processes.
POS technologies have been helping all of us by becoming
the secured payment method globally. This is why
companies are getting themselves inclined with the POS
industry, as it holds the most effective solutions. People
tend to make purchases and often visit their favorite
restaurants, retail stores, malls, and much more. That's
where POS services come into play and make it
straightforward to carry out the process after customers
make their purchases.
Having a great POS system in place has become critical for
businesses today, as it automatically captures data
pertaining to your sales, inventory, customers, and
employees. Besides, it also provides better control over
your business operations, keeping track of your inventory
Editor’s Desk

5. so that you know exactly how much quantity of
items is stored in your warehouse. It can also analyze
your sales report and other data to predict the
upcoming requirements of your company.
Additionally, it makes working bills, orders, sales
figures, and reports more convenient, saving you
time which you can invest in other crucial work. In a
nutshell, POS resembles less work for you and a
higher profit margin.
We live in exciting times, where POS can help us
increase business efficiency and provide us insights
to improve productivity. From billing and order
processing to sales monitoring, reporting, stock
management, cross channel returns, customer
relationships, employee management, loyalty
programs, and gift cards, POS covers it all.
In this edition, The 10 Most Reliable POS Solution
Providers, 2021, we have curated a list of the
companies that provide excellent POS services and
efficiently assist you in making quick business
decisions and increasing sales and profits.
Lastly, don't forget to read the CxO standpoint by the
industry experts and the inventive articles written by
our in-house editorial team.
Hop in!
sourabh@insightssuccess.com
Sourabh More

6. C O N T
ARTICLES
Transaction
Made Easier
A Biggest Differentiator of the
Digital Transformation
Streamlining
Accessibility
Managing Businesses Effectively
with Evolved POS Software
20
34
Intuition Systems
Digitally Empowering All Merchants
to Build and Run a Successful
Business
10

7. E N T S
Salonist
A Game-changer Salon & Spa
Management Software
16
Scantranx
Technologies
Seamlessly Enhancing Customer
Experience
24
Supportpay
Making Modern Family Life Easier
by Helping Parents to Manage
Child Support
28
Toshiba Global
Commerce Solutions
Advancing the Future of Retail
36

8. sales@insightssuccess.com
November, 2021
Editor-in-Chief
Senior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Hitesh Dhamani
Managing Editor
Anish Miller
Executive Editor
Sourabh More
Assistant Editors
Jenny Fernandes
Visualizer
David King
Art & Design Director
Priyanka Rajage
Associate Designer
Kartik Balapurkar
Kshitij S Peter Collins
John Matthew
Sales Executives
David, Martin, Mayur
Business Development Executives
Steve, Joe, Sagar
Jacob Smile
Aditya Marry D'Souza
SME-SMO Executive
Amol Wadekar Frank Adams
Circulation Manager
Robert Brown Stella Andrew David Stokes
Shubham Dali
Co-designer
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9. Brief
Company Name
Adetunji Adelakun
Co-founder and CEO
Scantranx Technologies
scantranx.com
Scantranx is a Cloud Based Omnichannel Retail solution
company.
Robert Carr
CEO
Above & Beyond
getbeyond.com
Beyond strives to help owners of small and mid-size businesses
save time and reduce costs by simplifying their complex back
office operations.
SupportPay
supportpay.com
Sheri Atwood
Founder and CEO
SupportPay assists single, divorced, separated or remarried
parents in managing their child support payments and shared
expenses.
ETP Group Pte Ltd
etpgroup.com
Naresh Ahuja
Chairman & CEO
ETP is an Omni-channel Retail Software company.
Mamoru Sato
President, CEO &
Representative Director
Star Micronics
starmicronics.com
Star Micronics has created high value-added products based on
its precision processing and assembly technologies.
Salonist
salonist.io
Neeraj Gupta
CEO
Salonist is the leading salon appointment scheduling & booking
software that offers a diverse range of functions for businesses
of all sizes.
CBZ Holdings
cbz.co.zw
Dr Blessing
Mudavanhu
CEO
CBZ Holdings is a financial services conglomerate in
Zimbabwe.
Computer Perfect
computerperfect.com
Thomas Greco
Founder
Computer Perfect is a time-tested company of robust financial
standing.
Toshiba Global
Commerce Solutions
toshiba.com
Rance Poehler
President and CEO
Toshiba Global Commerce Solutions is a global market share
leader in retail store technology.
Intuition Systems
intuitionsoftwares.com
Intuition Systems is India's leading all-in-one POS and business
management company.
Anand Asaithambi
Founder & CEO
Featured Person

12. Digitally Empowering All Merchants to Build
and Run a Successful Business
10 | November 2021 www.insightssuccess.com

13. The cloud-based point-of-sale (PoS) systems can
integrate with mobile devices and help business
owners and retailers to manage and automate their
businesses effectively. Evolved POS functionalities in
cloud-based software help restaurants and retail owners
easily manage their billing and transactions by providing a
user-friendly experience. Intuition Systems empowers
entrepreneurs to run a successful business with a powerful
all-in-one platform for POS, business management, and
automation software services. Intuition Systems is a cloud-
based point of sale and 'ERP lite' software (SAAS)
company that has built an all-in-one billing, payments,
business management, and business automation platform
for restaurants and retail stores.
In 2012, Intuition Systems' Co-Founder and CEO Anand
Asaithambi and Co-Founder Dr. Arun Asaithambi tried to
set up a POS system for their restaurants in Bengaluru,
Dosai Asai Foods. They could only find very expensive,
outdated, difficult to use, humongous legacy systems that
were hard to use. This prompted them to put together their
own mobile POS system. After exiting their restaurant
business, Intuition Systems was formed to develop further,
build and commercialize this android-based mPOS billing,
payments, and business management system called
IVEPOS ( Intuition Version of Point of Sales). IVEPOS is
India's first Android POS platform. Mr. Anand led Intuition
systems from a start-up to a fast-growing POS and ERP lite
software (SAAS) company.
Addressing the Unmet Need of Business Management
India's traditional POS industry comprises legacy systems
consisting of four major modules to run a restaurant or
retail store: I) a point-of-sale billing computer, 2) a payment
module to accept cards or cash, 3) printer, 4) a back-office
business management software. These traditional Windows-
based legacy POS systems are currently being replaced by
mobile and powerful android-based all-in-one mPOS
systems integrating all the four major modules.
Although an emerging high-growth industry, there is a huge
need for robust software to power these new android mPOS
devices at an affordable cost. Intuition Systems' product
IVEPOS software addresses this unmet need. IVEPOS is an
easy-to-use, powerful all-in-one Android-based POS and
"ERP Lite" platform with more than 100+ features,
including billing, payments, and business management for
restaurants and retail stores. IVEPOS Point of Sale
Software is precisely crafted for all Businesses. It works for
businesses from retail to quick-serve to restaurants and
bars.
Intuition Systems has a disruptive, hi-tech, cloud-enabled
POS and "ERP lite" platform with more than 100+ features.
It can be seamlessly integrated into a small 5.5" mobile
android POS or larger devices that can transform the POS
hardware into a powerful all-in-one device and aggregator.
This can digitally empower all merchants, including the
micro-merchants, to build and run a successful business,
perform complex ops, boost revenues, communicate with
vendors and customers. It provides banking functionalities
anywhere anytime at an affordable cost vs expensive
management, and ERP software (SAP)is available in the
market. Previously, this was just not possible in India and
“Intuition Systems is leading all-in-one POS and
business management company. The intuitive AI
and cloud-enabled POS product provide and
facilitate payments, billing solutions, ERP, CRM,
and business management solutions to
restaurants and retail.”
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The 10 Most Reliable POS Solu on Providers, 2021

14. was not available for smaller merchants until now.
Integrating POS Functionalities with Comprehensive
Business Management Platform
Previously, the Indian POS industry was comprised of
legacy systems or manual billing machines. India POS
players-built windows and web-based software for legacy
systems. These systems were expensive, difficult to use,
prone to system crashes, and had data loss and security
issues. Some of the primary windows and Web-App-based
POS companies include Go Frugal, POSIST etc. There was
no all-in-one POS that could do more than billing and
payments without a need to buy additional resources,
including accounting, ERP, CRM, and management
resources.
Intuition Systems was one of the earliest Android-based
mobile POS software companies that integrated basic POS
functionalities with a more comprehensive, easy-to-use
ERP lite features for business management and automation
at a very affordable cost.
IVEPOS differentiator versus the competition is an easy-to-
use, Intuitive POS system that requires very less training
time for employees. Intuition Systems specializes in
IVEPOS exclusive features include android-based advanced
ingredient management, multi-store, and multi-device
management, Counter wise KOT, merge, split tables, and
many more.
Providing Smooth Delivery and Transaction Options
The outbreak of COVID-19 and lockdown deeply impacted
the retail and restaurant sectors, especially owners,
employees, delivery staff, farmers, operators, and just about
everyone in the retail and food business. Due to this
pandemic situation, retailers need a robust solution like
IVEPOS point of sale software for improving businesses.
Intuition Systems help business owners manage
transactions, measure inventory, engage customers, and
manage employees with an easy-to-track option for order
and accept payments. With accelerating digital technology
these days, customers can order and pick up orders at the
fingertip of mobile. So, business owners should invest in
the upcoming technology to offer smooth delivery and
transaction options.
Helping Business Owner Engage with Customers and
Increase Revenue
As a cloud-based system built for restaurants and retail,
IVEPOS offers functionality like mobile POS systems,
inventory management, sales analytics, CRM, and customer
loyalty on an easy-to-use interface. They can use the
IVEPOS point of sale system instead of a cash register and
track sales and inventory in real-time, manage employees
and stores, engage with customers and increase your
revenue.
Expanding Licensing and Distribution Partnerships
Intuition Systems' immediate goal is to expand its licensing
and distribution partnerships in India and Asia-Pacific,
increase its play store downloads, and deploy its e-
commerce tools.
Intuition Systems' long-term goals are to sell about 2.5
Million licenses in the next four years and emerge as a
leading one-stop cloud-based restaurant and retail store
management software and automation software.
12 | November 2021 www.insightssuccess.com

15. Improving User Experience with User-friendly Software
Interface
"I can say that this is a quality product with room for
improvement, and the team is prepared to adapt and
improve. GREAT TEAM. I live in New Zealand, and when I
purchased a license for my son's cafe, I needed a few
features that would improve the user experience. They were
quick to arrange a phone call and took on board the
requests. This shows their willingness to engage with end-
users to deliver a product that is fit for use. I wish them the
very best. IVEPOS is definitely value for money.” —⁠—
Hungry Brothers
"We have been using this POS for the last four years. Very
user-friendly and helps us to retrieve data at the end of the
day. They have also updated the version, which is even
better. And most importantly, their backup team is very
responsive if you need any help.” —⁠— Chakum Chukum
"The Intuition Systems team responds very well, and the
software is easy to understand. Its handling is smooth, and
icons are well designed and user-friendly." —⁠—
Neighbour's Café
"The software is simple and has a user-friendly interface.
Fantastic." —⁠— Tibetan Kitchen
"Thanks to Intuition Systems for providing such a friend
user app ..." —⁠— IVR fresh foods
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18. SALONIST
A Game-changer Salon & Spa
Management Software
Adesire to look young, beautiful, and healthy is
natural in everyone. Businesses in the beauty and
wellness industry are serving this need well.
However, sometimes managing the daily activities such as
appointments, inventory, etc., becomes unorganized and
cluttered for these business owners. As a result, their
business gets affected.
Salonist offers a way out. Salonist is the leading salon
appointment scheduling and booking software that offers a
diverse range of features for businesses of all sizes.
Salon owners can make their businesses and improve their
brand value by using Salonist software. This implies, they
can boost revenue, save time, enhance brand visibility, and
make smart decisions.
We at Insights Success caught up with Neeraj Gupta, the
CEO of Salonist, to learn more about the company and how
it is offering a seamless way to businesses in the beauty
industry in managing their inventory and appointments
without stress.
Covering All Aspects of Business
Salonist is a cloud-based Salon Management Software
intended to help Salon owners manage and streamline their
daily activities. It aims to grow the beauty and wellness
industry worldwide. From online booking, inventory
management, customer payment, Point of Sale, Staff payroll
to report and analytics, multi-location management,
Salonist covers all.
Compared to other SaaS-based software, this solution has a
user-friendly interface that is easily manageable and has a
powerful suite of tools. With the best salon software for
massage studios and spas, thousands of businesses in the
beauty industry worldwide can grow their business, save
time, and reach millions of customers. Its powerful suite of
tools will help salon owners manage payrolling, billing,
engaging their clients, and carrying out powerful marketing
strategies.
Appointment Management
This feature allows Salon customers to check the available
staff from the calendar screen at a suitable time. However,
the Salon customer can block the time of being served that
could not be booked by any other. The drag and drop option
is here to allow Salon customers to reschedule or change
the appointment timing or duration.
Reward/ Loyalty Point
The Salon Software browse the database to find out the
loyal customers for Salon owners to whom they can offer
16 | November 2021 www.insightssuccess.com

19. “Explore the features of this most
loved tool and get ready to
make your business better.”
Neeraj Gupta
CEO
Salonist
The 10 Most Reliable POS Solution Providers, 2021
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20. discounts or reward points. Those
customers who avail the services in a
group are also liable to get the same.
Marketing Automation
Salonist has an in-built dashboard
using which the Salon owners can add
the marketing automation options for
the growth of their Salon. Some of
them are:
Ÿ Daily Deals for posting coupons
and converting leads into customers
and further into sales
Ÿ Email and text marketing for
sending notifications on pending
payments, upcoming appointments,
and wishing on anniversaries and
birthdays, etc.
Inventory Management
This feature is used to track the stock
of Salon and to get insights of the
same. Using the Purchase Order (PO)
option, the products can be re-ordered
automatically to ensure enough
inventory in the Salon warehouse.
In addition to the above-mentioned
features, Salonist encompasses other
compelling features, such as:
Ÿ Point of Sale
Ÿ Customer and Staff management
Ÿ Reports and AnalyticsMulti-
location Management
Ÿ Customize Mobile Application
Ÿ Online Forms, etc.
Providing Customer-centric
Approach
Salonist prides in offering multi-
location management and 24X7
customer support. Providing the
customer-centric approach and on-time
service is its USP. For Salonist,
fulfilling customer requirements or
following a customer-oriented
approach is a priority. The company
believes that customers are solely
responsible for the higher revenue of
its business.
Providing Maximum Online
Solutions
Regarding the pandemic's impact,
Neeraj mentions that the software
sector has not suffered much and does
not experience much decline in growth
rate. The reason behind this is only the
use of Management Software. The
features like, online booking, online
payment gateways, reminder and
notification systems, etc. has reduced
the contact between the customer and
the business owner.
According to him, COVID-19 has
given Salonist the opportunity to grow
the software market; managing
everything online is the reason behind.
Salonist software helps Salon owners
to keep an eye on their Salon business
from their homes. For the future,
Salonist is planning to add Gift cards,
more reliable payment gateways,
online stores to sell the Salon products,
etc.
Reducing Burden of Salon Owners
Proudly, Salonist has given its 100% in
contributing to the beauty industry. The
impeccable features of Salonist
Software have taken out the burden
from the shoulders of Salon owners;
henceforth, they can work on
improving the growth rate of their
business. Till now, Salonist has been
serving 10,000+ customers worldwide
and helping them in increasing their
revenue.
Salonist desire to help Salon owners to
the maximum. As of now, it is serving
10k+ customers, and its aim is to reach
more customers across the globe. In
the future, it will add more features
considering customers' pain points.
18 | November 2021 www.insightssuccess.com

22. A Biggest Differ
Digital Tran
You might be aware of this quote - Modern
problems need modern solutions, so what modern
problems and their solutions are we talking about?
Today’s biggest modern problem is undoubtedly the time.
Thankfully, there occur marvels of technologies that help
businesses automate multiple tasks so that they can invest
their time in work that can enhance their productivity. One
such invention is the POS system, which has become a
robust solution for businesses after going through many
technological advancements.
POS solutions are reliable as they can effectively track your
inventory, customers, and employees. It can track what and
how many items have been sold. Additionally, it can also
notify you ahead of time what to restock. The best part is
that you can even turn your own devices into a POS system.
Point of Sale (POS) system has made our life easier by
providing a faster checkout process than cash registers,
especially if you’re using a barcode scanner.
Undeniably, many things have changed over the years,
including the way we make payments. We have finally
found the answer that we all needed for payments in this
fast-paced, changing world.
Humans have always wished to stay on top, compete, and
go beyond possibilities, and POS is just another example of
it. From here, it seems like we know everything about POS
solutions, but what we don’t know is that it is the secured
form of payment in the electronic payment systems. It
creates a safe environment for customers to make purchases
and simple transactions. It has also become a big part of the
retail industry. With its capability, today, it is used in
entertainment, hospitality, healthcare, retail, surrounding
the business world.
The introduction of a cloud-based Point of Sale (POS)
system has made delivering efficiency and productivity
more convenient. Another exciting feature it offers is the
self-checkout function, through a QR code right from the
mobile camera. For example, shop owners can take pre-
orders with payment in advance from the customer’s
smartphone.
If we have a look at some facts and figures, studies suggest
that the transaction value of mobile POS payments is
projected to reach $2.4 billion in 2021. Its value is expected
to grow at an annual rate of 16.91% from 2021 to 2025.
As the use of mobile devices, tablets, and smartphones,
among people is growing, it will drive the growth of the
retail POS terminals market.
Software and hardware being the two major components of
retail POS terminals, the software-based retail POS industry
will account for 30% of global market revenue by 2024.
Moreoverm, digital/mobile wallet payment is now the
favored POS payment method for consumers. A rise in
adoption rates has been reported for this payment method.
Bringing all the things together, the POS system offers
many opportunities while creating new ways to serve
customers and make our lives easier. With increasing
technology and innovation, POS solution providers are set
to offer a smoother payment experience for us in the future.
So, upgrade your solutions with POS systems and you will
surely be amazed to see how you have grown with POS at
your side.
20 | November 2021 www.insightssuccess.com
Transaction Made Easier

23. rentiator of the
nsformation
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26. With the implementation of newer technologies in
the retail and wholesale business, the industry
has seen a straightforward methodology.
However, integrating innovative technologies comes with
its own sets of challenges for its user. To simplify these
challenges, Scantranx Technologies has developed a
platform that offers simplified inventory management,
reports, and analytics, with API integration.
Adetunji Adelakun, the Co-founder and CEO of
Scantranx, is a seasoned Software Engineer with vast
experience in world-class IT firms in Canada, Europe, and
Africa. He is highly passionate about providing innovative
solutions for Small and Medium-sized Businesses (SMB)
for rapid business growth.
In our endeavor to find “The 10 Most Reliable POS
Solution Providers 2021,” we came across Scantranx
Technologies. We talked with Adetunji to gain insights into
the company’s simplified approach that makes them best-in-
class.
The Synoptic View
Founded with a vision of increasing and improving
productivity in the retail sector with advanced and unique
technologies, Scantranx focuses on Mobile Innovations and
Adetunji Adelakun
Co-founder and CEO
Scantranx Technologies
24 | November 2021 www.insightssuccess.com

27. Seamlessly Enhancing Customer Experience
customized software applications for the retail industry.
Scantranx prides itself in bringing innovative solutions for
better and more effective business processes across
domains. The company’s mission is to create a highly cost-
effective, reliable, and flexible solution to support retail
businesses that meet global standards.
The primary objective of Scantranx is to improve the
functionalities of the POS system through product upgrades
and continuous integration with powerful tools required to
drive retail business growth.
A Straightforward Methodology
Apart from offering a platform to adopt omnichannel retail
in a simple and effective model, Scantranx helps businesses
reduce operational costs and improve customer experience.
It provides the retailer a platform with integrated
components such as a powerful Smart Inventory
management system, Retail Point of Sales (POS) Software,
eCommerce, Customer Loyalty. Along with a built-in API
for third-party integration and a powerful analytics
dashboard for retailers to make informed business decisions
in real-time.
Available on major operating platforms like Android and
Windows, Scantranx POS can be used by any retailer
irrespective of the size of the business. Its product can
integrate seamlessly with existing hardware and can also be
customized based on request. It is use to effectively keeps
track of retail product catalogs, multiple inventories, and
customer data; the Scantranx solution integrates every
aspect of a retail business in a single, easy-to-use package.
A Customers Choice
Scantranx has become a preferred choice amongst its
competitors because of several factors in its relentless
pursuit of being the best of the best. It offers a good and
modern solution at an affordable price, a great customer
support system, stress-free project implementation, and
finally, working with an award-winning company that
provides an effective solution for the retail sector.
The Fundamental Values
Staying on the top requires a committed and dedicated, and
innovative approach; following this approach, Adetunji
says, “Innovation is at the core of what we do at
Scantranx.”
The core values at Scantranx are Integrity, Innovative, Fun,
and Teamwork. The company values integrity and
innovation, engaging in lots of R&D projects to break new
ground in the retail and payment industry.
The Impact of the Pandemic
Expressing his thoughts, Adetunji states that there is no
doubt that the retail sector was greatly affected by the
pandemic; most retailers were forced to shut their doors to
customers during the lockdown. However, he saw a lot of
transformation in the industry due to the pandemic, which is
a great opportunity for the retail technology providers.
The 10 Most Reliable POS Solution Providers, 2021
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28. Adetunji expects to see more growth amongst innovative
retail tech companies in the future as the pandemic greatly
accelerated adoption of eCommerce and digital
transformation.
More retailers have begun to re-open businesses, and
Adetunji foresees more opportunities in Omnichannel
solutions, Digital and Personalized solutions, eCommerce,
Customer Loyalty, and Contactless payment solutions.
The Post-Pandemic Approach
Overcoming the difficulties of the pandemic, the future of
Fintech post-COVID-19 is very promising. Presently,
Adetunji is seeing a lot of great Fintech startups springing
up across the globe since the beginning of the pandemic and
mentions that the industry will be more competitive.
As one of the leading retail technology providers, Scantranx
is well-positioned to maintain its leadership position. It
differentiated itself from competitors based on innovative
and technological capacity. A few of its strategies include
leveraging modern technologies such as Artificial
Intelligence, providing valuable offerings at an affordable
cost, and establishing valuable partnerships in the industry.
Helping Hand to the Community
Scantranx has contributed excellently to the community; it
has several yearly Corporate Social Responsibilities (CSR).
Some of them sponsor local events for kids, sporting
activities and support local small businesses through
consultation at discounted rates.
Moving Forward
Talking about the future, Adetunji says, “I aspire to see
Scantranx grow as a global company with at least a
presence in every continent. In the next five years, I plan to
extend our services through strategic partnerships with
retailers, technology vendors, and Value-Added Resellers
(VAR) across the globe.”
One ,
PLATFORM
Many .
POSSIBILITIES
“
“
26 | November 2021 www.insightssuccess.com

30. Sheri Atwood
Founder and CEO
SupportPay
28 | November 2021 www.insightssuccess.com

31. Making Modern Family Life Easier by
Helping Parents to Manage Child Support
Modern family life is hard enough. Especially
divorced families have to face several
challenges, child support being one of them.
However, there are solutions on the market that focus on
other aspects of divorce - such as communication,
visitation, and custody issues - but the financial aspect has
been largely unaddressed till now. Since child support is not
just a single monthly payment but also a broad collection of
shared expenses, parents must continually manage,
communicate and negotiate over child-related expenses.
The entire process is complex, time-consuming, and very
stressful. SupportPay seeks to eliminate child support
conflict and enable collaboration with an easy-to-use online
application, providing both parents transparency while
saving time and money.
SupportPay, launched in 2013, is the first-ever automated
child support payment platform, poised to transform the
complex, time-consuming and stressful process that impacts
nearly 300 million parents, exchanging more than $900
billion in child support and child expenses worldwide.
SupportPay’s Founder and CEO, Sheri Atwood, came up
with the idea for SupportPay because she believed that
there had to be a better way to provide support to the
children.
Changing the Way Families Manage Money
With SupportPay, today’s modern families can spend less
time managing and arguing about child support, expenses,
and alimony and more time focused on raising happy,
healthy children. SupportPay wants to make family life
easier by changing the way families manage money across
households – from a conflict-ridden, time-consuming and
stressful event to a collaborative process between family
members. Its ultimate mission is to get children the
financial support they deserve from both parents.
There is no other solution that handles child support
payments along with all of the other expenses associated
with raising a child, such as childcare, education,
extracurricular activities, doctors' visits, etc. Some state
governments offer an online tool to pay child support only-
the once-a-month required payment. These are typically
very antiquated if they exist at all and again don't cover the
myriad of other shared expenses that parents living apart
need to coordinate each month. SupportPay seeks to use
technology to automate anything that is done manually
while hiring a team of people that are passionate about its
mission and strive every day to meet its customer needs in
the most resourceful way possible.
Making Whole Process of Payments Transparent
As the only payment platform that manages child support,
shares child expenses directly between parents, and
manages spousal support, SupportPay allows parents to
track costs, send payments to each other, and avoid disputes
by making the whole process transparent. Its online
platform provides a shared log of receipts too, which helps
ensure that money is going where it’s supposed to go from
the very first transaction.
Everything is stored in one place via the web platform or
mobile app so parents can easily access anything they
may need. Parents have a complete history of all child
support payments made or received. Because
SupportPay does all of the notifications and reminders,
parents can worry less about uncomfortable financial
conversations. The other great factor of this platform is
the privacy and security of the app. Parents never have
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32. SupportPay seeks to
make it easier for
parents to manage
child support
payments between
parents.
to feel the stress of data being leaked or someone
sharing their information.
Another factor that sets apart and makes SupportPay the
preferred choice is the fact that many of its own employees
have been in these parents’ shoes- either having divorced
parents or as divorcees themselves. The ability to directly
relate, empathize, and understand its customers on a deeper
level truly sets SupportPay apart.
Saving Time, Money and Resources with Digital
Platform
Sheri expresses that as soon as Covid-19 hit, daily
registrations tripled! She anticipates that the market will
continue to show this trend long after the pandemic passes.
People are realizing the ease that comes with technology
due to the effects the pandemic has had, and with a platform
like SupportPay, parents are realizing that they don’t always
have to show up in court for various payment issues.
Furthermore, this company benefits family lawyers. When
they have their clients’ documentation organized and easily
accessible through a digital platform like SupportPay, their
court time, money, and other resources are saved. All of
which have become increasingly important during covid-
19.
Making Child Support a Seamless Experience
A majority of SupportPay’s employees have/are single
parents or have directly experienced the impact of divorce
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33. somehow in their lives. Having this unique insider
perspective pushes SupportPay all that extra mile to make
parents' and children's lives easier with Supportpay, starting
with ensuring all children get the financial support they
deserve. SupportPay works hard to achieve its mission and
vision because so many of them have been on the other end,
in a world without Supportpay struggling to make child
support a seamless experience.
SupportPay's contact-free system provides a reliable
platform to receive support without worry, whether parents
are paying support directly between each other or through
state agencies.
Sharing Wisdom with Others and Expanding Use of
Technology
Sheri hopes to be an inspiration to other women and young
girls out there with dreams that seem far out of reach
because, despite all she has been through, she was still able
to persevere. Sheri has learned so much over the past
several years about what it means to be a female founder,
and she hopes to be able to share that wisdom, so others
don’t repeat the mistakes that she made early on in her
career.
In the future, Sheri would love to create or be part of an
investment firm that is focused and dedicated to funding
female entrepreneurs. After all, female entrepreneurs still
only continue to receive 2.2 percent of venture capital and
make up less than five percent of Fortune 500 CEOs.
Supporting women in business is a cause that Sheri will
always hold very close to her heart.
A Concluding Statement
“With technology constantly evolving, it’s extremely
important for the organization to be nimble with our tech
and customer support. In the near future, my company and I
are looking to expand to use the same technology to help
siblings and other family members who are providing
financial support for their aging parents. Together,
SupportPay will be the de facto standard for families
managing finances across households,” concludes Sheri.
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36. The best Point-of-Sale (POS) systems do more than
just processing sales and accepting payments. They
make it easier and smoother for different business
owners to build and run their entire business by providing a
platform to connect with customers and manage employees.
They create a cloud-based platform that can have integrated
POS functionalities for streamlining and automating
business processes and managing businesses most effec-
tively. The best PoS solution providers deliver reliable and
most user-friendly services.
Evolved POS Software services give business owners
maximum flexibility and compatibility. It supports
advanced ordering options for users, and checkout technol-
ogy is another important attribute of evolved POS systems.
Because of the Covid-19 pandemic, demand for contactless
payments is constantly increasing. Customers are looking
for ways to pay for food and merchants safely and securely
with contactless payments, and many POS systems have
been evolved to support and meet this need of customers.
Self-serve ordering is also one of the growing trends due to
the pandemic. Many Point-of-Sale systems have built-in
software to turn mobile phones into portable ordering
stations. This facilitates consumers to order food and
beverages, make online transactions, and minimize threats
due to the pandemic.
POS solutions providers can provide disruptive, hi-tech,
and cloud-based POS platforms with more evolved features.
These features can be easily integrated into mobile android
POS, providing a one-stop solution to manage businesses
most smoothly. This can empower all small and medium
business owners to build and successfully run a business,
perform complex operations, increase revenues, and
communicate with traders and consumers at an affordable
cost. The most comprehensive and easy-to-use features of
POS systems help business owners manage and automate
businesses at an affordable cost. Companies can be
improved significantly with POS systems.
Point-of-Sale software tools help business owners and
retailers manage restaurant and retail businesses most
comprehensively. Diverse POS software features for
business management like accepting payments,
inventory management, employee
management, vendor management,
customer management, tracking orders,
and 1-click billing can be effectively
managed with evolved POS systems.
Restaurants and retail customers like the
features provided by evolved POS
software. Such platforms provide a user-
friendly interface, flexibility, evolved
features, affordability, and overall
clever business management.
The most responsive,
easy-to-understand
POS software,
smooth
handling, and
user-friendly
interface become
clients' most obvious
choice.
Moreover, Artificial Intelligence and
cloud-based POS products facilitate
payments, billing solutions, online transactions,
inventory management, managing employees,
engaging customers, tracking sales and inventory in real-
time, and increasing the businesses' revenue sustainably. It
can streamline businesses most effectively and can increase
the profitability of the businesses for the long term.
Managing BUSINESSES
Effectively with EVOLVED
POS SOFTWARE
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37. Intuitive and Simple POS platforms offer customizable tools and different add-ons for meeting the needs of businesses and
helping business owners reach their goals.
The most evolved POS software platform is a critical pillar in the success of business owners and retailers. Choosing a proper
POS software solution is an essential need of businesses to manage their businesses in a more clever and easier way. They
should make this choice by taking into consideration the features provided by the POS software and assessing the user-
friendliness of such a platform.
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Streamlining Accessibility

38. Rance Poehler
President & CEO
Toshiba Global
Commerce Solu ons
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39. TOSHIBA GLOBAL COMMERCE SOLUTIONS
Founded nearly a decade ago, Toshiba Global
Commerce Solutions is well poised for what’s next
in retail in a post-pandemic world. The company has
rapidly evolved from a point of sale (POS) system
manufacturer into an end-to-end solutions provider and
strategic partner for digital transformation, serving the
largest and most successful retailers in the world, including
half of the top 25 global retail brands.
Originally known as the IBM Retail Store Solutions
division, the company was acquired by Toshiba Tec in
2012. As part of the Toshiba family of companies, it
continues to expand its advanced capabilities, helping
retailers develop, trial, and deploy new personalized
services for consumers, reduce cost from inefficient
processes and systems, and scale to meet demand.
Toshiba continues to make focused and significant
investments in innovation. One of its most important
innovations is ELERA, the modular, cloud-based, unified
retail commerce platform that is becoming the foundation
for retail digital transformation. It is also developing,
smarter, more advanced self-service systems, and
expanding its proactive availability services that play a key
role in anticipating, diagnosing, and resolving IT issues.
We, at Insights Success, caught up with Rance Poehler, the
President & CEO of the company, to know more about the
company and how it has become the leading supplier of
POS systems.
Below are the highlights of the interview:
Please list the popular services that make your company
standout from the competition.
There are three major differentiators in our offerings:
ELERA, the modular, cloud-based, microservices unified
commerce platform that will play a key role in helping
retailers accelerate their digital transformation and
ultimately become more resilient and agile.
Proactive availability services enable us to stay on top—and
ahead—of issues by remotely monitoring, diagnosing, and
resolving them.
Wall-to-wall service provided by more than 1,000 field
technicians that support literally everything that is plugged
in within a store, including systems and equipment from
other vendors. The rapid proliferation of complex networks
of smart devices with IoT capabilities within stores, demand
high availability and reliability. With so much complexity,
our customers need their services and support to be simpler
and prefer to have one proven vendor to rely on and hold
accountable.
As a business leader, what is your opinion on the impact
of the current pandemic on the Information Technology
& Services Industry?
Today, the bar is higher than ever for retail IT providers. As
one of our large grocery retail customers put it, “This isn’t
business as usual. People are depending on us in ways they
never have before. We saved lives during COVID.”
We saw first-hand how the pandemic accelerated the shift to
digital commerce by at least five years. As the country
started to shut down, we ramped up quickly—with more
than a thousand field service IT specialists working around
the clock to keep stores running during the pandemic. It
wasn’t just about keeping our customers up and running, it
was also about helping them address the massive spikes in
demand for online ordering, curbside pickup, delivery, and
other services.
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40. What is your thought on the necessity of a positive work
culture? In what ways do you implement it at your
organization?
Empowered people are at the heart of a dynamic, positive
company culture. Empowerment means that anyone within
the company—regardless of their position, education, or
skill level—is encouraged to identify opportunities to help
the company grow, solve problems, and improve teamwork.
Our approach is to break down silos, encourage
collaboration and foster an entrepreneurial mindset. When
teams from different areas come together, they learn about
each other’s challenges, build empathy, and ultimately
come up with ideas they never thought possible. We’ve seen
the impact of this across the company, whether it’s creating
new ways to serve customers, creating training programs
for new products, or finding ways to bring in new talent.
What is your opinion on the necessity for businesses to
align their offerings with newer technological
developments, especially when it comes to Digital
Transformation? How do you enable digital
transformation and provide end-to-end solutions for
retailers?
It’s a tall order for many technology companies—not all
have the depth and breadth to take this on.
Digital transformation is the path to becoming more
resilient, agile, and ultimately future-proof. The process
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41. starts with modernizing the commerce foundation, moving
away from decades-old, monolithic POS toward a modular
approach that enables incremental innovation at a speed the
works best for each retailer.
ELERA, the unified commerce platform we introduced
earlier this year, is a game-changer. It’s already accelerating
transformation. It enables retailers to do things they’ve long
wanted to do—speed the development and deployment of
customized services, trial new offers and programs, iterate
them quickly, then roll them out at scale. They can also
merge their physical stores and digital commerce channels
to aggregate data from different applications and systems to
establish one source of customer data, using advanced
technologies like AI to provide insight into customer
behavior.
Every state-of-the-art retail solution we’re building will run
on ELERA. That includes VR/AR self-service solutions,
smart, AI-enabled edge cameras, and computer vision to
better address loss prevention and speed up self-checkout.
The advantage of being ELERA-powered means that the
data collected by these systems can be shared with other
applications and services across the entire physical and
digital store environment. It’s the path to a more compelling
and cohesive customer experience and to more efficiency
and reduced operating costs.
In what ways is Toshiba Global Commerce Solutions
contributing to the community?
When I came on board in November of last year, one of the
things I was most excited about was increasing investment
in community initiatives. An example of that is an
internship program we’re piloting that creates economic
opportunity through partnership with community college
and vocational programs. It includes in-depth training and
pays for the final year of tuition. Rising student debt is a
huge issue. We can play an important role in helping
alleviate that burden as well as offer graduates an exciting
career path.
We’re also developing new corporate level programs that
support our nation’s veterans and frontline workers, as well
as empowering our employee resource groups across the
company to support local organizations that are important
to their communities.
How do you envision sustaining your company’s
competency in a cutthroat and volatile world of
business? Where do you see your company in the next
five years?
It’s an incredibly exciting time for us! We’re experiencing
something that is rare in the life of a technology company.
With the ELERA unified commerce platform and smart
end-to-end solutions backed up by wall-to-wall and
proactive availability services, we have the right
technology, the right solutions, and the right strategy, at the
right time for our customers—now and for the future.
It’s the responsibility of retail IT providers
and partners to provide end-to-end
solutions that enable retailers develop the
resilience and agility to adapt to any
circumstance. That’s our mission and
we’ll be right there with our customers to
help them get there.
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