Infosys commissioned an independent market research company, Vanson Bourne, to investigate the use of digital technologies and key trends in nine industries. We surveyed 1,000 senior decision makers from business and IT, from large organizations with 1,000 employees or more and annual revenue of at least US$500 million. The report aims to discover: a) the surging tide of digital technology adoption in organizations – what is used and where? b) the promised land of digital technology use, and the hurdles organizations face to get there c) the biggest disruptive digital trends within the next three years and why organizations see them as vital to future success The summary here presents the survey results and highlights the digital outlook that will define the healthcare industry strategy over the next three years.

1. www.infosys.com
DIGITAL
OUTLOOK
HEALTHCARE
INDUSTRY
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2. DIGITAL OUTLOOK
HEALTHCARE INDUSTRY
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THE RESEARCH
…
1,000
Senior IT and business decision makers were
interviewed from organizations, which use digital
technologies, with
1,000+
employees and
US$500M
or more global annual revenue.
Survey covered a range of industries, across Australia,
China, France, Germany, India, the UK, and the US.
The research investigates the use of digital
technologies and key trends in nine different
industries, namely, automotive, banking, consumer
packaged goods, healthcare, industrial manufacturing,
insurance, life sciences, retail, and utilities.
The study reveals
• The surging tide of digital technology adoption in organizations - what is
used and where?
• The promised land of digital technology use, and the hurdles organizations
face to get there
• The biggest disruptive digital trends within the next three years and why
organizations see them as vital to future success

3. DIGITAL OUTLOOK
HEALTHCARE INDUSTRY
3
TOP HEALTHCARE TRENDS THAT WILL
MAKE MOST IMPACT WITHIN
NEXT THREE YEARS
…
The three trends receiving most
mentions, as making a positive
impact on the business, suggest that
healthcare companies anticipated that
digital technology would improve current
processes as well as enable providers
to adopt new practices in care delivery.
1
Big data predicts
and prevents
2 Electronic health record
systems get a makeover
3 Hospital-care turns remote

4. DIGITAL OUTLOOK
HEALTHCARE INDUSTRY
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DIGITAL TECHNOLOGIES THAT HEALTHCARE
INDUSTRY USES THE MOST
…
Healthcare organizations utilize six digital technologies on average.
The most deployed technologies in the industry are:
77% Cyber security
72% Big data analytics
59% Artificial intelligence
53% Enterprise cloud
43% 3D printing
43% Business process
management solutions

5. DIGITAL OUTLOOK
HEALTHCARE INDUSTRY
5
KEY GOALS OF IMPLEMENTING DIGITAL
TECHNOLOGIES
…
For the healthcare companies in the survey, the most important purpose of implementing cyber security
and analytics technologies was to improve existing business operations.
Big data analytics
66% are implementing
it to improve existing
business operations
47% to solve new
business problems
40% to create new
opportunities
Cyber security
72% are implementing
it to improve existing|
business operations
53% to solve new
business problems
25% to create new
opportunities
Enterprise cloud
64% are implementing
it to improve existing
business operations
52% to solve new
business problems
44% to create new
opportunities
Artificial intelligence
53% are implementing
it to improve existing
business operations
57% to solve new
business problems
47% to create new
opportunities

6. DIGITAL OUTLOOK
HEALTHCARE INDUSTRY
6
THE AREAS THAT ARE ATTRACTING
INVESTMENTS ARE…
…
68% Improving and modernizing
EHR systems
61%
Big data and analytics to track patient
behavior, learn risk patterns, and predict
onset of unfavorable health conditions
58% Technology for patient education
50% Nanosensors
50% Telemedicine
…BUT
While the healthcare industry is already making the right technology investments to take advantage of these
trends, it needs to do more to build up its technological resources as well as its skill sets.

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Your journey to being more digital extends from
core modernization to customer delight.
To steer through that path purposefully, write to us.
…
Write to Us

8. Copyright © 2018 Infosys Limited
Thank You
…
Visit Infosys.com/digital-outlook
to find out more about the digital outlook that will be driving
the healthcare industry strategy in the next three years.