Mike Ferguson, managing director of Intelligent Business Strategies, highlights his top ten worst practices in Master Data Management (MDM) in this Information Builders webinar slideshow.
46. Worst Practices in MDM
Jake Freivald
Vice President
Information Builders
46
47. Founded: 1975 in NYC
Employees: 1,600
Direct customers: 9,000+
OEMs: 10,000+
End users: Tens of millions
Goal: Deliver the industry’s best-engineered software
and top customer service to ensure customer success.
Corporate Summary
Information Builders
50+ locations
Software
Data integration (iWay)
Data integrity (iWay)
BI and analytics (WebFOCUS)
48. Customer Support
Global 24x7, local and online
Consulting services
Expertise, mentoring, and rapid
application development
Education
Our facilities, your facilities, or online
Customer communications
Newsletters, IB Magazine, and online
User community
Summit conference, local groups,
advisory councils, FocalPoint social
network , Facebook, Twitter, etc.
Information Builders
Award-Winning Customer Service
48
Customer
User Community &
Social Network
Customer
Support
Consulting Education
Documentation Premium
Wisdom of CrowdsTM
50. Understanding Processes and Their Value
Information Management
50
Multipurpose
Real-time
LifeWatch
Multisystem
DQ firewall
TRAC
Multidomain
Single, 360° view
LA CAFE
51. Project Components
Integration
Quality and standardization
Mastering
Generation of consumption
artifacts
Historical data management
Testing
Issue remediation
The “Real Work” Behind MDM
Project Characteristics
Transformational at the
business level
Technically complex
Dependent on solid
architecture
52. Knowledge requirements
Staffing requirements
Integration expertise
Mastering expertise
Business process transformation experience
Testing and quality assurance
The “Real Work” Behind MDM
53. MDM App
(End State)
• MDM hub
• Data warehouse
• Partner interface
• Quality process
• Operational systems
• BI/analytics app
Agile Approach to MDM and Data Integration
Typical Data Integration, Quality, & Mastering Approach
54. • MDM hub
• Data warehouse
• Partner interface
• Quality process
• Operational systems
• BI/analytics app
MDM App
(End State)
Omni-Gen
Drive from the business (#1) • Deliver mapping from many systems of record (#3) •
Flexible system enables use of only one MDM repository (#4) • Eliminate one-and-
done mentality with business-user remediation (#5) • Facilitate rapid change, with
master data changes in inbound MDM data integration (#6) and changes to
outbound MD synchronization considered (#9) • Include a DQ firewall as part of
MDM (#8) • Use common processes and reuse rules to maintain consistency (#10)
.
55. Traditional MDM Development Process
Without Omni-Gen
55
DataMgmt
Team
Analytics
Team
BusinessTeam
Define
Golden Record
TestDataReadiness
Go-live
Define Analytics
Define Cleansing Rules
Define Master Rules
Attach History
Create API & Feeds
Create
Governance Portal
Define
Master Data Store
Write Mastering Rules
Write Cleansing Rules
Analytics Initial
Implementation
Define Mapping Rules
56. Rapid, Automated, and Parallel Development Process
With Omni-Gen
56
DataMgmt
Team
Write Cleansing Rules
Define Mapping Rules
Write Mastering Rules
Automatic
Attach History
Create API & Feeds
Generate Interface
Doc Specification (IDS)
Analytics
Team
Analytics Initial
Implementation
BusinessTeam
Define
Golden Record
TestDataReadinessandGo-live
Shorter, automated, and
rule-driven lifecycle
means more iterative
development and
compressed cycle times
Define
Governance Rules
Define Cleansing Rules
Define
Mastering Rules
Define Analytics
57. Omni-Gen
Profiling Integration Cleansing Mastering
Integration Edition
Data Quality Edition
Master Data Management Edition
Product View
Omni Information Management Platform
58. Omni-Gen
Profiling Integration Cleansing Mastering
Integration Edition
Data Quality Edition
Master Data Management Edition
Omni-Patient Omni-Payer
Other and Custom Omni
Applications
Product View
Omni Information Management Platform
59. The DW is a client of the MDM system (#2) •
Synchronization managed through outbound facilities of the MDM system (#7)
Onboarding Data for Improved Collaboration and Outcomes
Omni-Payer Benefits
Private
Practice
HEDIS / CMS
Hospitals
Informatics
and Analytics
Provider
Relations
Community
Care