1. Transformation
Objectives
  
 Fit for Growth and
Big Leap
Enabling business
with a cutting edge
technology which can
deliver new product
and services at ease
 Efficiency –
Ability to deploy and
implement technology
from 8 weeks cycle to
an on-demand
provision
 Experience -
Enhanced User
experience with a
CSAT scoring of 4.5
 Agility –
System instilled to
adopt and change
with business needs
 Redefined Cost
Model-
Moving from
traditional cost
center to IT-as-an-
Enabler path
40% saving to IT
operational cost with
a Zero Capex Model
Case – TIO - Total Infrastructure Outsourcing
Client – India First Life
India First Life today has
presence over 1000 cities and
towns across the country
through over 10,000 points of
sale. Headquartered in
Mumbai is one of the
country's youngest life
insurance companies.
Challenges
Insurances Sector has
traditionally aligned
themselves to models that are
inherently conventional in its
approach. Explosion of
technology backed with the
cloud, mobility and social
analytics can provide a low-
cost opportunity as now
sector can leverage some of
the success of online banking
and e-commerce to build an
online product bouquet that
engages the customer with a
digital experience. Paced with
the industry challenges IFL
technology challenges were as
below
- Innovating with new
model
- Reducing the cost of
technology operations
- Managing
complexities of multi-
vendor services
- Attaining higher
availability and
performance
- Technology
obsolescence and
limited tenure to
extract ROI
Strategic Thought &
Solution
Transformation Journey Through Cloud – A Case Study
CtrlS – Asia Largest Tier IV Datacenter & Cloud Services Provider 6/1/2016 [Edition 1, Volume 1]

2. If you would like to know more on our technology transformation and
Total Infrastructure Outsourcing decisions for your organization please
feel connect with us
For an organization like India
First Life which was looking
for a big leap crippled with
the traditional business model
heavily relying on legacy
platform which has limited
room to keep the pace of new
age IT. CtrlS drew inspiration
from Mckinsey a “two –speed
IT architecture” - one that
decouples the management of
customer-centric front-end
systems and applications from
the management of existing
transaction-oriented back-end
systems. In the similar the
legacy mainframe based
application was kept least
disturbed while the elements
which were candidates for
cloud adoption adoptions
were identified as part for
technology road-map. Once
the road-map was chartered
and formally approved by the
business. CtrlS defined the
initiatives ought to be
adopted by India First Life in
a phased approach:
Phase I – Colocation &
Remote Infrastructure
Monitoring
Transition services from
exiting service provider to
CtrlS RIM services. CtrlS
manages the IT of their Head
office and 13 other location
spread across India
geographies with 1500 end
users and 1300 IT asset
Remote Infrastructure
Management for the DC
Infrastructure has AS 400
support for the primary
Datacenter located at Reliance
DAKC.
Phase II – Implementing
on demand DR-as-a-
Service on cloud
India first migrated their DR
from Reliance Hyderabad to
CtrlS. The Hybrid Model of
Collocation and Cloud was
offered. Colocation was
namely for Group Asia and
Life Asia application; rest
application were migrated on
cloud with 39 instances with
per hourly billing for better
cost control. This provided
them the much needed a true
on demand DR-as-a-Service.
Phase III – Cloudification
of primary on cloud
India first migrated the entire
UAT setup from physical to
cloud platform with 63
instances including oracle
VM. The success of UAT
environment was replicated to
entire production
environment of primary
CtrlS – Asia Largest Tier IV Datacenter & Cloud Services Provider
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