The Stockholm Public Library implemented a project called "23 Things" to help their staff learn new digital skills. The goals were to have 70% of front office staff spend one hour per week completing 23 online learning modules covering topics like social media and understanding Web 2.0. While many staff participated and found it useful, only 16% completed all modules due to lack of individual support and repetition. The library made adjustments like adding more repetition and open workshops. A survey found most participants liked the learning approach and felt it helped them understand new technologies and how to help library users. The library is now considering next steps like additional modules or letting high-achieving staff lead new learning projects.

1. Harriet Aagaard Internet Librarian International October, 17, 2008 Bibliotek Stockholm Public Library

13. Success

19. Participants

20. Most popular

22. 55 employees finished and received: