1. ACHIEVEMENTS THROUGHOUT MY
INDUSTRIAL PLACEMENT
Name: Haroon Hussain
Organisation: Smethwick Youth & Community Centre
Role: IT & Marketing Officer
Manager: Luke Darbey

2. MAKING USE OF OPPORTUNITIES
 Working in an organisation like “Smethwick Youth & Community Centre”
opportunities to employ the skills acquired throughout university are not always
apparent.
 Therefore, being able to use my own initiative to seek opportunities that are
beneficial to both the organisation and myself is an essential attribute.

3. TECHNICAL OPPORTUNITIES AND CONTRIBUTION
 I have continuously searched for opportunities to employ my technical knowledge and
experiences. This has allowed me to improve SYCC as a organisation and to enhance my
understanding on how IT can have a crucial impact within a workplace.
 Installed and networked the new photocopying
system within the organisation.
 Solving all technical errors/issues that have
occurred within the organisation.
 Taking lead and control of the server
management
 Create, design and implement a financial
control system for the nursery.
 Enriched client experience through the UK
Online project.
 Improved the organisations IT infrastructure.
 Making improvements to the organisations
website
 Implemented a structured IT Problem log
system.
 Configuring and identifying problems with
Microsoft Outlook accounts.
 Ensuring all computers were are networked
correctly. E.g; to their correct domains.

4. NON-TECHNICAL OPPORTUNITIES AND
CONTRIBUTIONS
 During this placement, I have also taken advantage of numerous non-technical opportunities to
help assist SYCC as an organisation. Examples include:
 Created UML diagrams to give a clear view of
how the financial system is running.
 Created and designed marketing materials for
services the organisation offer to its
community.
 Took on a position as maintenance coordinator  Carried out research of funding opportunities
that the organisation is entitled to.
 Working with different client groups ensuring
their needs were met.
 Writing and submitting funding applications
to allow development of the organisation.
 Created partnership with the local jobcentres
and library to help the local community.
 Planned, Designed, Implemented and
Monitored a Employment Programme to
improve employment prospects for the
community.
 Designed and produced ID Badges for all staff
to adhere to health and safety procedures
 Representing the organisation at training
events.

5. BENEFITS OF MY CONTRIBUTIONS
Organisational
benefits...
•Improved efficiency.
•Enhanced the popularity of services provided.
•Successfully gained funding to deliver various Employability and IT
projects.
•Reduced confusion
•Improved cliental experience
•Enhanced managerial structure of the organisation.
•Improved the safety of staff and clients.
•Contributed to the success of projects

6. BENEFITS OF MY CONTRIBUTIONS
Personal
benefits...
•Developed an understanding of hardware devices and how they are
maintained.
•Improved my skills in various areas like; problem solving,
troubleshooting and project management.
•Became an effective team player and leader.
•Further excelled on my organisational skills
•Developed use of initiative.
•Developed substantial amount of networking skills.
•Developed a keen eye for detail.
•Improved my knowledge of IT and how it is has a crucial impact
within a workplace.
•Gained Fire Safety Certificate.

7. REFLECTIONS
My key motivation as to why I decided to take part in a placement was mainly to improve and further develop
in areas that I was lacking in. By searching for opportunities and vital practices I feel as though now I have
overcome my weaknesses
Weakness Actions Taken Final Outcome
• Taking lead of the server
management effectively.
• First point of contact when
network is down.

8. REFLECTIONS CONTINUED…
Weakness Actions Taken Final Outcome

9. CONTEXT AWARENESS
Employment
For Employment we
provide employment
packages such as creating
CV's to HELP you pursue
your career
Learning
For Learning we provide
tuition, literacy, and youth
services to HELP you with
your Learning
Poverty Reduction
For Poverty Reduction we
provide welfare advice to
HELP you reduce the
poverty within the local
area
Health
For Health we provide gym
packages & sports for our
community to HELP
achieve physical fitness
SYCC is here to HELP
You achieve Success
About SYCC:
1. Client-Orientated Organisation
2. Third-Sector Organisation
3. Mission: HELP the community

10. CONTEXT AWARENESS CONTINUED...
How my role fits the organisation?
Employability Programme.
• DWP Project – aimed at 50 years +
clients.
IT Beginners Course
• Basic computing for beginners and
intermediate learners.
UK Online
• Future Digital Inclusion Programme
Job Club
• Employment Advice
• CV Writing
• Interview Techniques.
All roles share the same aim: HELP 0
0

11. ADDING VALUE TO ‘SMETHWICK YOUTH &
COMMUNITY CENTRE’ (SYCC)
Throughout my placement, I have been able to successfully add value to the organisation
through the opportunities I have taken advantage of.
Adding Value
by…
Improving the entire IT Infrastructure:
• Reducing referrals and turndowns.
• Networking the ‘Follow Me’ printer.
• Increase efficiency.
Improving the popularity of the organisation and the
services offered.
• Establishing partnership relationships
• Taking part in marketing campaigns
Adding financial value:
• Writing successful funding applications
• Through the completions of projects.
Increasing demand and popularity of services.
• UK Online – Grand total of 315 registered users
• IT Course- High demand for the course.

12. CONCLUSION
Overall, by taking on a placement it has allowed me to:
 Develop in both my technical and non-technical experiences.
 Allowed me to become a better computing professional.
 Has prepared me for my final year of studies.
 Understanding the key importance of being able to contribute effectively and fit
into the organisation
 Gain experience in working in a client-orientated organisation.
 Being able to gain knowledge and experience in being an onsite maintenance
coordinator.
 Make use of all opportunities that arise which have aided me to reflect on my
weaknesses and strengths.

13. FOOD FOR THOUGHT
“There are no secrets to success. It is
the result of preparation, hard work
and learning from failure”

14. Any Questions?