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Unit 1
Introduction of the digital marketing
Traditional vs. Digital Marketing
Benefits of Digital marketing
Digital Marketing Channels
What is digital marketing?
Digital marketing is an umbrella term for the marketing of products or services using digital technologies, mainly on the
Internet, but also including mobile phones, display advertising, and any other digital medium.
Traditional Marketing Vs Digital Marketing
Benefits of digital marketing
Sources:
https://www.mohitedigitalservices.com/Traditional-Marketing-Vs-Digital-Marketing.html
https://josephscollege.ac.in/lms/Uploads/pdf/material/DigitalMarketing_Notes.pdf
Digital
Marketing
Channels
1
Elements of Digital Marketing
Paid
Marketing
Reporting
Mobile
Marketing
Organic
Marketing
•Content Marketing
•Social Media
•Email Marketing
•Pay Per Click
•DisplayAds
•Social Media
•Email Marketing
•ORM
•Analytics
•MobileApps
9
6
Digital
Marketing
Channels
Email Marketing
Content Marketing
Social Media Marketing (SMM)
DisplayAdvertising
Search Engine Optimization (SEO)
Pay-Per-ClickAdvertising (PPC)
Email Marketing
Email marketing is a powerful
marketing channel, a form of
direct marketing as well as digital
marketing, that uses email to
promote your business’s products
or services.
Email Marketing Statistics
83%
Sign up for email on
brand websites.
73%
Sign up expecting
discounts.
Email marketing:
3 X higher
Conversion rate than
social media.
92%
Of people check
their email daily.
$ 45.25%
Average return for
every $1 spent on
email marketing.
12
Email Marketing Strategies
Full metrics
reporting
CRM
integration
Website
integration
List segmentation &
targeted emails
Contact list
management
Professionally designed
landing pages
Professional
designed emails
Define
KPIs
Campaign
objective
Email
Marketing
Strategy
Email Marketing Budget
Up to 100,000 emails
$1 for 333 emails
$0.003 per recipient
Up to 350,000 emails
$1 for 500 emails
$0.002 per recipient
From 350,000+ emails
$1 for 1000 emails
$0.001 per recipient
14
Examples
 Newsletter emails
 Lead nurturing emails
 Confirmation emails
 Dedicated emails
 Invite emails
 Promotional emails
 Survey email
 Seasonal marketing emails
Pay-Per-Click Advertising (PPC)
16
Pay-Per-Click Advertising
(PPC)
PPC stands for pay-per-click. PPC is a form of online
marketing where advertisers pay each time a user clicks on
one of their ads.
The most common form of PPC advertising is through search
engines, such as Google Ads, where advertisers bid on
keywords and their ads appear at the top of search engine
results pages (SERPs) when those keywords are searched
for.
PPC advertising can also be done through social media
platforms, such as Facebook and Instagram, and through
display advertising on websites.
https://www.cyberclick.net/numericalblogen/ppc-or-pay-
per-click-how-it-works-advantages-and-examples
Pay Per Click (PPC) Statistics
65% of B2B companies have
acquired a customer through
LinkedIn paid ads.
One company increased their
PPC ROI by 2.5 times with
Facebook remarketing.
Search ads can increase brand
awareness by 80%.
On average, 41% of clicks go
to the top 3 paid ads on the
search results page.
For high commercial intent
searches (someone looking to
buy a product) paid ads get
65% of the click.
The average click-through rate
for an ad in the first position is
7.94%. An average click-
through rate is 2%.
PPC visitors are 50% more likely
to purchase something than
organic visitors.
Listed here are some
of the PPC 2018
statistics showing the
effectiveness of this
medium as a digital
marketing channel.
18
Pay Per Click (PPC) Strategies
Analysis and Feedback
Campaign Assessment
Monitor Performance
Ad Creation
Landing Page Development
Account Set up
Tracking Installation and Testing
Campaign Launch
Keyword Research
Pay Per Click
01
02
03
04
05
06
07
08
09
19
Days Daily Budget ($) Estimated Daily Clicks Estimated Daily Cost ($) Estimated CPC ($)
Monday 70.00 12 58.80 5.85
Tuesday 50.00 9 42.30 5.85
Wednesday 40.00 6 25.80 5.85
Thursday 25.80 4 20.40 5.85
Friday 18.00 3 15.30 5.85
Pay Per Click Budget
20
Search Engine Optimization (SEO)
21
Search Engine Optimization
(SEO)
It is the process of getting traffic from the free, organic,
editorial, or natural search results on the search engines.
Simply put, it’s the name given to the activity that
attempts to improve search engine rankings. In many
respects, it's simply quality control for websites.
How do search engine works?
Crawling: Google uses “bots,” or computer programs, to crawl
the web and look for new or updated pages. In order for Google
to find a page, the page should have at least one link pointing to
it.
Indexing: Next, Google analyzes each page and tries to make
sense of what the page is about. Then, it stores this information
in the Google Index—a huge database of webpages.
Serving results: When a user enters a query, Google determines
which pages are the best, in terms of both quality and relevance,
and ranks them in the SERP.
Source:
https://developers.google.com/search/docs/fundamentals/how-
search-works
SEO vs PPC
Most Search Engine Results Pages (SERPs) contain two types
of results:
Paid results: You have to pay to be here, through pay-per-
click (PPC) advertising
Organic results: You must “earn” your rankings here,
through SEO
SEO Statistics
Lead-to-Customer Close through SEO.
-Hubspot March 2019, State of Inbound Marketing.
Of internet users globally do research for online products and additionally there are 44% of
these online shoppers started shopping using a search engine.
-Interconnected World: Shopping and Personal Finance, 2019.
Of searchers click on organic result, where in about 79% of these organic clicks
went to the top five results.
-Marketing Sherpa, February 2018.
18%
65%
70%
SEO Leads have a 14.6% close
rate, outbound leads (ex. Direct mail or
print advertising) have a 17% close rate.
Brands relying on inbound
marketing save over $14 for every
new customer acquired.
60% of all organic clicks go to the
organic top 3 search results.
This slide covers
the vital statistics
related to use of
SEO as a digital
marketing channel.
25
Keyword Analysis
Information Architecture
Content Development
Search Engine Submission
Linking Analysis & Strategy
SEO Strategies
Analytics & Reporting
SEO
Strategy
26
TotalVisit From SEO
20,494
% of Total $98.983% (20,494)
Most Viewed Pages From SEO
Page Title
Organic
Searches
Avg. Time on
Page
The Ideal W3Total Caches Setting (WithSoreshots) 3,530 00:06:10
25+ SEO FriendlyWordPressThemesforEveryone 2,500 00:03:05
7 Google AnalyticsCustom Dashboard Examples 2,450 00:05:40
Why is WordPressso slow (and 4 ways to Exists) 2,290 00:06:04
25 SEO FinanciallyWordPressThemesfor Everyone 1,260 00:03:01
The Ideal Yost WordPressSEO Plugin settings 1,085 00:02:58
The 15 Most ImportantWordPress Plugins, Period 450 00:04:05
SEO forArtists 10 Tips for Better Visibilityin Google 430 00:03:11
20 top online Directoriesfor Local Business SEO 2,290 00:06:04
How and where to Put keywords in your Website 1,270 00:03:01
Main Search Engines Used
Google Bing Yahoo Aol Ask Other
22,191
Users
Organic Searches
Non-Branded Visits From SEO
Organic Searches
Top known Keywords
Keyword Organic Search's Avg. Time on page
SEO Friendly WordPress
Themes
7 00:05:25
W3 Total each Settings 7 00:01:00
Google Analysis
dashboards
6 00:02:25
All Searches Engines Used
Source / Medium Organic Searches
Google / Organic 20,395
Bing / Organic 55
Yahoo / Organic 35
Aol / Organic 7
Ask / Organic 6
Yandex / Organic 4
Babylon / Organic 2
Baidu / Organic 2
Conduct/ Organic 2
So.com / Organic 2
Traffic Type
Organic Direct Referral Social
22,191
Users
SEO Dashboard
27
Display Advertising
28
Display Advertising
A popular and effective format of digital advertising is
display advertising. It is completely driven by the visuals
it uses to attract attention and spread brand awareness
across the internet.
Four Key Performance Indicators (KPI)
1. Reach
Measuring the reach of your ad accurately means obtaining
figures on how many users saw the ad. This is reflected as
the unique number of views on your display ad. You can
monitor the reach of your ad and assess the effectiveness of
your display ad management and targeting effort. If ads are
not reaching the desired audience, it is advisable to readjust
your targeting parameters.
2. Impressions
Simply put, an impression is the number of times an ad has
been “served” to a user on a website or placement. Every
time an ad is displayed, it counts as an impression. Once you
have successfully quantified this, you can map ad
performance against the conversion rates. If it seems that
your impressions are growing but your conversion rate isn’t,
you may need to rethink your display ad management plan.
3. Click-through rate
A crucial indicator of engagement, click-through rate
indicates the number of people who have clicked on your
ad. Mathematically, it is the ratio of impressions to clicks. For
example, if your ad receives 2,000 impressions and you
generate 200 clicks, that’s a click-through rate of 10%. Low
CTRs are indicators of the need to adopt a new display ad
management strategy or relook at targeting formulas.
4. Conversion rate
This is the most important metric to consider because, at the
end of the day, conversion is the main objective of running
ads. This rate is a quantification of the number of people
who click-through to your landing page and perform a
definitive action such as downloading your app, opting-in to
a newsletter, or buying a product.
CTR for digital display Ads are 8.8x higher than traditional display
2018 2019
62.65% 71.65%
3:50 3:45
1:15 1:20
Viewability
Rate
Viewability
Completion Rate
Traditional Ads
Digital Ads
2018 2019
Display Advertising Statistics
Display Ads benchmark Average time per day spent with displayAds
31
Social Media Marketing (SMM)
32
Social Media Marketing (SMM)
Social media marketing (SMM) is a form of internet marketing that uses social media apps as a marketing tool.
These social media platforms enable brands to connect with their audience to:
• build a brand;
• increase sales;
• drive traffic to a website; and
• build a community of followers to share and engage with content.
Social Media Marketing (SMM)
There are the following three Social Media Classification tools -
1. Social Publishing
Social publishing allows us to publish information in the content form(written text and videos).
Example: Blog, YouTube.
2. Social Networking
Social Networking helps us to stay connected with our friends, business partners, relatives, and customers.
Example: LinkedIn, Twitter, Facebook
3. Photo-based Social Networking
Photo-based social networking is used to share photos using social networking sites.
Example: Pinterest, Snapchat, Instagram
https://www.javatpoint.com/social-media-marketing
SMM Statistics
35
Million Users
01
20
Million Users
02
19.5
Million Users
03
20
Million Users
04
15
Million Users
05
35
SMM Strategies
Track & Measure Progress
Adjust
Implement
Create Content
Choose Platform
Determine Audience
Set Goals
Social Media
Marketing
Strategy
36
80
70
60
50
40
30
20
10
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
• Customer • Visits • Leads
Visits Customer Leads
22,510
Followers
13,245
Followers
11,115
Followers
14,205
Emails Opened
4,205
Followers
Email Sent
LinkedIn Status
Google + Status
Facebook Status
Twitter Status
2,102
Sales Ready
Loads this Month
$375K
New Revenue
this Month
307
New Customers
this Month
6,504
Loads this
Month
Total Loads New Customers New Revenue
Sales Ready Loads
SMM Dashboard
80
70
60
50
40
30
20
10
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
37
Content Marketing
38
Content Marketing
Content marketing is a marketing strategy used to
attract, engage, and retain an audience by creating and
sharing relevant articles, videos, podcasts, and other
media. This approach establishes expertise, promotes
brand awareness, and keeps your business top of mind
when it’s time to buy what you sell.
Content Marketing
Awareness Consideration
Closing
Awareness stage
Writing about their pain points, challenges, and
questions gives you the best chance of engaging with
them. Content at the awareness stage should be
educational, how-to advice. Save your selling for the
consideration and closing phases.
The best content for this stage includes articles, blog
posts, e-books, videos, and newsletters.
Examples:
• A restaurant writes a blog post about how to plan a
menu for a graduation party in the spring.
• A bike touring company creates a short video on the
topic “3 Ways to Choose the Right Bike Trip.”
• An architecture firm creates an e-book called
“Questions to Ask Before Hiring an Architect.”
Content Marketing
Consideration stage
In the consideration stage, content should offer a hybrid of
helpful information and marketing. It should educate the
reader about what features or functions to look for and how
various features address their needs. Of course, your content
should lean toward what your business offers.
The best content for this stage includes case studies, how-to
articles, how-to videos, and checklists or worksheets.
Examples:__
• A cloud-based phone system company creates a checklist entitled
“8 Ways to Improve Your Phone Customer Service” that details
the features and functions that make great customer
service possible.
• A landscaping company creates case studies about “The Biggest
Mistakes Most People Make When They Hire a Landscaper.”
• A catering company features case studies of successful events
with a focus on the benefits they offer, such as “How to
Accommodate Food Allergies at Your Next Event,” or “How to
Ensure Your Caterer Uses Sustainable Practices.”
Awareness Consideration
Closing
Content Marketing Closing stage
Content marketing plays an important role when a prospect is
close to buying. At this stage, you can focus on sales, as long
as you continue to drive home why you’re the best choice
rather than just how great your services or products are.
Your central message here should be your expertise,
knowledge, and the differentiating benefits of what you sell.
Best content for this stage: case studies, user-generated
content, buyer’s guide, product video, research report
Examples:
• A consulting firm creates a research report proving that
businesses that engage in strategic planning, assessments
by outsiders, and other services—shaped by what services
it offers—experience higher growth.
• A design agency creates short videos showcasing the
variety in its work across different industries to
demonstrate its diverse expertise.
• An orthodontist practice encourages patients to contribute
testimonials about its state-of-the-art equipment and top-
notch service.
Awareness Consideration
Closing
Content Marketing Statistics
15%
30%
45%
60%
75%
90%
Social Media Posts-excluding videos (e.g., tweets, pins)
Case Studies
Videos (pre-produced)
Ebooks/ White Papers
Infographics
Illustrations/
Photos
44
Digital Marketing Channel Icon Slides
45

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unit 1.pptx

  • 1. Unit 1 Introduction of the digital marketing Traditional vs. Digital Marketing Benefits of Digital marketing Digital Marketing Channels
  • 2. What is digital marketing? Digital marketing is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
  • 3. Traditional Marketing Vs Digital Marketing
  • 4.
  • 5.
  • 9. Elements of Digital Marketing Paid Marketing Reporting Mobile Marketing Organic Marketing •Content Marketing •Social Media •Email Marketing •Pay Per Click •DisplayAds •Social Media •Email Marketing •ORM •Analytics •MobileApps 9
  • 10. 6 Digital Marketing Channels Email Marketing Content Marketing Social Media Marketing (SMM) DisplayAdvertising Search Engine Optimization (SEO) Pay-Per-ClickAdvertising (PPC)
  • 11. Email Marketing Email marketing is a powerful marketing channel, a form of direct marketing as well as digital marketing, that uses email to promote your business’s products or services.
  • 12. Email Marketing Statistics 83% Sign up for email on brand websites. 73% Sign up expecting discounts. Email marketing: 3 X higher Conversion rate than social media. 92% Of people check their email daily. $ 45.25% Average return for every $1 spent on email marketing. 12
  • 13. Email Marketing Strategies Full metrics reporting CRM integration Website integration List segmentation & targeted emails Contact list management Professionally designed landing pages Professional designed emails Define KPIs Campaign objective Email Marketing Strategy
  • 14. Email Marketing Budget Up to 100,000 emails $1 for 333 emails $0.003 per recipient Up to 350,000 emails $1 for 500 emails $0.002 per recipient From 350,000+ emails $1 for 1000 emails $0.001 per recipient 14
  • 15. Examples  Newsletter emails  Lead nurturing emails  Confirmation emails  Dedicated emails  Invite emails  Promotional emails  Survey email  Seasonal marketing emails
  • 17. Pay-Per-Click Advertising (PPC) PPC stands for pay-per-click. PPC is a form of online marketing where advertisers pay each time a user clicks on one of their ads. The most common form of PPC advertising is through search engines, such as Google Ads, where advertisers bid on keywords and their ads appear at the top of search engine results pages (SERPs) when those keywords are searched for. PPC advertising can also be done through social media platforms, such as Facebook and Instagram, and through display advertising on websites. https://www.cyberclick.net/numericalblogen/ppc-or-pay- per-click-how-it-works-advantages-and-examples
  • 18. Pay Per Click (PPC) Statistics 65% of B2B companies have acquired a customer through LinkedIn paid ads. One company increased their PPC ROI by 2.5 times with Facebook remarketing. Search ads can increase brand awareness by 80%. On average, 41% of clicks go to the top 3 paid ads on the search results page. For high commercial intent searches (someone looking to buy a product) paid ads get 65% of the click. The average click-through rate for an ad in the first position is 7.94%. An average click- through rate is 2%. PPC visitors are 50% more likely to purchase something than organic visitors. Listed here are some of the PPC 2018 statistics showing the effectiveness of this medium as a digital marketing channel. 18
  • 19. Pay Per Click (PPC) Strategies Analysis and Feedback Campaign Assessment Monitor Performance Ad Creation Landing Page Development Account Set up Tracking Installation and Testing Campaign Launch Keyword Research Pay Per Click 01 02 03 04 05 06 07 08 09 19
  • 20. Days Daily Budget ($) Estimated Daily Clicks Estimated Daily Cost ($) Estimated CPC ($) Monday 70.00 12 58.80 5.85 Tuesday 50.00 9 42.30 5.85 Wednesday 40.00 6 25.80 5.85 Thursday 25.80 4 20.40 5.85 Friday 18.00 3 15.30 5.85 Pay Per Click Budget 20
  • 22. Search Engine Optimization (SEO) It is the process of getting traffic from the free, organic, editorial, or natural search results on the search engines. Simply put, it’s the name given to the activity that attempts to improve search engine rankings. In many respects, it's simply quality control for websites.
  • 23. How do search engine works? Crawling: Google uses “bots,” or computer programs, to crawl the web and look for new or updated pages. In order for Google to find a page, the page should have at least one link pointing to it. Indexing: Next, Google analyzes each page and tries to make sense of what the page is about. Then, it stores this information in the Google Index—a huge database of webpages. Serving results: When a user enters a query, Google determines which pages are the best, in terms of both quality and relevance, and ranks them in the SERP. Source: https://developers.google.com/search/docs/fundamentals/how- search-works
  • 24. SEO vs PPC Most Search Engine Results Pages (SERPs) contain two types of results: Paid results: You have to pay to be here, through pay-per- click (PPC) advertising Organic results: You must “earn” your rankings here, through SEO
  • 25. SEO Statistics Lead-to-Customer Close through SEO. -Hubspot March 2019, State of Inbound Marketing. Of internet users globally do research for online products and additionally there are 44% of these online shoppers started shopping using a search engine. -Interconnected World: Shopping and Personal Finance, 2019. Of searchers click on organic result, where in about 79% of these organic clicks went to the top five results. -Marketing Sherpa, February 2018. 18% 65% 70% SEO Leads have a 14.6% close rate, outbound leads (ex. Direct mail or print advertising) have a 17% close rate. Brands relying on inbound marketing save over $14 for every new customer acquired. 60% of all organic clicks go to the organic top 3 search results. This slide covers the vital statistics related to use of SEO as a digital marketing channel. 25
  • 26. Keyword Analysis Information Architecture Content Development Search Engine Submission Linking Analysis & Strategy SEO Strategies Analytics & Reporting SEO Strategy 26
  • 27. TotalVisit From SEO 20,494 % of Total $98.983% (20,494) Most Viewed Pages From SEO Page Title Organic Searches Avg. Time on Page The Ideal W3Total Caches Setting (WithSoreshots) 3,530 00:06:10 25+ SEO FriendlyWordPressThemesforEveryone 2,500 00:03:05 7 Google AnalyticsCustom Dashboard Examples 2,450 00:05:40 Why is WordPressso slow (and 4 ways to Exists) 2,290 00:06:04 25 SEO FinanciallyWordPressThemesfor Everyone 1,260 00:03:01 The Ideal Yost WordPressSEO Plugin settings 1,085 00:02:58 The 15 Most ImportantWordPress Plugins, Period 450 00:04:05 SEO forArtists 10 Tips for Better Visibilityin Google 430 00:03:11 20 top online Directoriesfor Local Business SEO 2,290 00:06:04 How and where to Put keywords in your Website 1,270 00:03:01 Main Search Engines Used Google Bing Yahoo Aol Ask Other 22,191 Users Organic Searches Non-Branded Visits From SEO Organic Searches Top known Keywords Keyword Organic Search's Avg. Time on page SEO Friendly WordPress Themes 7 00:05:25 W3 Total each Settings 7 00:01:00 Google Analysis dashboards 6 00:02:25 All Searches Engines Used Source / Medium Organic Searches Google / Organic 20,395 Bing / Organic 55 Yahoo / Organic 35 Aol / Organic 7 Ask / Organic 6 Yandex / Organic 4 Babylon / Organic 2 Baidu / Organic 2 Conduct/ Organic 2 So.com / Organic 2 Traffic Type Organic Direct Referral Social 22,191 Users SEO Dashboard 27
  • 29. Display Advertising A popular and effective format of digital advertising is display advertising. It is completely driven by the visuals it uses to attract attention and spread brand awareness across the internet.
  • 30. Four Key Performance Indicators (KPI) 1. Reach Measuring the reach of your ad accurately means obtaining figures on how many users saw the ad. This is reflected as the unique number of views on your display ad. You can monitor the reach of your ad and assess the effectiveness of your display ad management and targeting effort. If ads are not reaching the desired audience, it is advisable to readjust your targeting parameters. 2. Impressions Simply put, an impression is the number of times an ad has been “served” to a user on a website or placement. Every time an ad is displayed, it counts as an impression. Once you have successfully quantified this, you can map ad performance against the conversion rates. If it seems that your impressions are growing but your conversion rate isn’t, you may need to rethink your display ad management plan. 3. Click-through rate A crucial indicator of engagement, click-through rate indicates the number of people who have clicked on your ad. Mathematically, it is the ratio of impressions to clicks. For example, if your ad receives 2,000 impressions and you generate 200 clicks, that’s a click-through rate of 10%. Low CTRs are indicators of the need to adopt a new display ad management strategy or relook at targeting formulas. 4. Conversion rate This is the most important metric to consider because, at the end of the day, conversion is the main objective of running ads. This rate is a quantification of the number of people who click-through to your landing page and perform a definitive action such as downloading your app, opting-in to a newsletter, or buying a product.
  • 31. CTR for digital display Ads are 8.8x higher than traditional display 2018 2019 62.65% 71.65% 3:50 3:45 1:15 1:20 Viewability Rate Viewability Completion Rate Traditional Ads Digital Ads 2018 2019 Display Advertising Statistics Display Ads benchmark Average time per day spent with displayAds 31
  • 33. Social Media Marketing (SMM) Social media marketing (SMM) is a form of internet marketing that uses social media apps as a marketing tool. These social media platforms enable brands to connect with their audience to: • build a brand; • increase sales; • drive traffic to a website; and • build a community of followers to share and engage with content.
  • 34. Social Media Marketing (SMM) There are the following three Social Media Classification tools - 1. Social Publishing Social publishing allows us to publish information in the content form(written text and videos). Example: Blog, YouTube. 2. Social Networking Social Networking helps us to stay connected with our friends, business partners, relatives, and customers. Example: LinkedIn, Twitter, Facebook 3. Photo-based Social Networking Photo-based social networking is used to share photos using social networking sites. Example: Pinterest, Snapchat, Instagram https://www.javatpoint.com/social-media-marketing
  • 35. SMM Statistics 35 Million Users 01 20 Million Users 02 19.5 Million Users 03 20 Million Users 04 15 Million Users 05 35
  • 36. SMM Strategies Track & Measure Progress Adjust Implement Create Content Choose Platform Determine Audience Set Goals Social Media Marketing Strategy 36
  • 37. 80 70 60 50 40 30 20 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec • Customer • Visits • Leads Visits Customer Leads 22,510 Followers 13,245 Followers 11,115 Followers 14,205 Emails Opened 4,205 Followers Email Sent LinkedIn Status Google + Status Facebook Status Twitter Status 2,102 Sales Ready Loads this Month $375K New Revenue this Month 307 New Customers this Month 6,504 Loads this Month Total Loads New Customers New Revenue Sales Ready Loads SMM Dashboard 80 70 60 50 40 30 20 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 37
  • 39. Content Marketing Content marketing is a marketing strategy used to attract, engage, and retain an audience by creating and sharing relevant articles, videos, podcasts, and other media. This approach establishes expertise, promotes brand awareness, and keeps your business top of mind when it’s time to buy what you sell.
  • 40. Content Marketing Awareness Consideration Closing Awareness stage Writing about their pain points, challenges, and questions gives you the best chance of engaging with them. Content at the awareness stage should be educational, how-to advice. Save your selling for the consideration and closing phases. The best content for this stage includes articles, blog posts, e-books, videos, and newsletters. Examples: • A restaurant writes a blog post about how to plan a menu for a graduation party in the spring. • A bike touring company creates a short video on the topic “3 Ways to Choose the Right Bike Trip.” • An architecture firm creates an e-book called “Questions to Ask Before Hiring an Architect.”
  • 41. Content Marketing Consideration stage In the consideration stage, content should offer a hybrid of helpful information and marketing. It should educate the reader about what features or functions to look for and how various features address their needs. Of course, your content should lean toward what your business offers. The best content for this stage includes case studies, how-to articles, how-to videos, and checklists or worksheets. Examples:__ • A cloud-based phone system company creates a checklist entitled “8 Ways to Improve Your Phone Customer Service” that details the features and functions that make great customer service possible. • A landscaping company creates case studies about “The Biggest Mistakes Most People Make When They Hire a Landscaper.” • A catering company features case studies of successful events with a focus on the benefits they offer, such as “How to Accommodate Food Allergies at Your Next Event,” or “How to Ensure Your Caterer Uses Sustainable Practices.” Awareness Consideration Closing
  • 42. Content Marketing Closing stage Content marketing plays an important role when a prospect is close to buying. At this stage, you can focus on sales, as long as you continue to drive home why you’re the best choice rather than just how great your services or products are. Your central message here should be your expertise, knowledge, and the differentiating benefits of what you sell. Best content for this stage: case studies, user-generated content, buyer’s guide, product video, research report Examples: • A consulting firm creates a research report proving that businesses that engage in strategic planning, assessments by outsiders, and other services—shaped by what services it offers—experience higher growth. • A design agency creates short videos showcasing the variety in its work across different industries to demonstrate its diverse expertise. • An orthodontist practice encourages patients to contribute testimonials about its state-of-the-art equipment and top- notch service. Awareness Consideration Closing
  • 43.
  • 44. Content Marketing Statistics 15% 30% 45% 60% 75% 90% Social Media Posts-excluding videos (e.g., tweets, pins) Case Studies Videos (pre-produced) Ebooks/ White Papers Infographics Illustrations/ Photos 44
  • 45. Digital Marketing Channel Icon Slides 45