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Solving Refining & Petrochemicals Workforce Development Challenges with Performance Improvement Tools

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This presentation introduces GSE's comprehensive performance improvement solutions for developing a highly skilled refining and petrochemicals workforce. For more information, go to gses.com or email info@gses.com.

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Solving Refining & Petrochemicals Workforce Development Challenges with Performance Improvement Tools

  1. 1. Solving Refining & Petrochemicals Workforce Development Challenges with Performance Improvement Tools Bruce Manthey Vice President Global Process Industries GSE Systems, Inc
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  4. 4. 5 “There are concerns that not being able to get the right people at the right time for the right cost could inevitably threaten the overall delivery of projects on time and within budget.” Workforce Related Project Risks Findings Report
  5. 5. Unexpected Consequences of Improved Reliability & Control Technology Source: Dynamic Performance Management
  6. 6. SEVERAL KEY HUMAN PERFORMANCE FACTORS FROM BP TEXAS CITY INVESTIGATION 1. Lack of technically trained personnel during startup 2. Outdated and ineffective operating procedures 3. Inadequate operator training program
  7. 7. Workforce Development Not Addressed in Traditional Control System Vendor Approach Enter lifecycle early Focus on engineering lifecycle Gain mindshare & account control Graphic courtesy of Statoil
  8. 8. How can you help him become an expert?
  9. 9. Help him understand The Why!
  10. 10. Create e-learning environment SIMULATION & TRAINING TECHNOLOGIES Impact of Simulation and Training Processes & Technologies Reduced “Time to Autonomy” Improved process safely  Improved process understanding Improved operator effectiveness Better handle process upsets Reduced environmental incidents Reduced equipment damage Increased plant availability Faster turn-arounds & start-ups
  11. 11. Use Technology to Help Bridge the Workforce Development Gap Process Fundamentals Web-based Tutorials High-fidelity Universal Simulators Instructor Led Mentoring Knowledge Transfer Unit Specific Experiential Learning Custom OTS Process Control Web-based Tutorials
  12. 12. Instructional Systems Design Necessary Step 0.1 (1) Analysis • Competencies Required Training • Job performance requirements • Requisite skills and knowledge (2) Design • Training plan • Venue & media • Training & learning objectives/activities (3) Development • Learning guides • Lesson plans/evaluations • Resources & support materials (4) Implementation • Documentation: learning activities & evaluations • Job performance measurement & record keeping (5) Evaluation
  13. 13. How O&M Technicians Learn • WebTutorials • Instructor-Led • Startup/Shutdown • ControlSim. • StructuredOJT • Optimization • Trouble-shooting • Simulations • Normal • Abnormal/Upsets • PFDs,PIDs • Tutorials(WBT) • EquipmentDescr. • Procedures Tell me! Let me! Show me! Help me!
  14. 14. Shaikh, Ahmad
  15. 15. 3D Interactive Immersive YouTube Video
  16. 16. What is the value of performance improvement tools? How much would you save if you could eliminate just 1 unplanned shutdown per year? How much would you save if you could eliminate 1 day in a turn-around? How much is 1 less reportable incident worth?
  17. 17. We have come a long way since 1901, but we still need to…
  18. 18. Help him understand The Why!
  19. 19. 27 Bruce E. Manthey Vice President – Marketing & Sales Global Process Industry Bruce.Manthey@GSES.com +1 (410) 970-7800

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