The objective of Improvement Project Management (IPM) is to establish and maintain a structured method that defines customer-centric improvement project activities from the starting up of a new project to the close of the project. ************************************************ Join our customer-centric management community to access a full version of this best practice and/ or become a best practice contributor. Click here for more: http://www.smartcustomermanagement.com/sign-up

1. IPM 1
START-UP
IPM 2
PLAN FOR THE IP
IPM 3
DRAFT A BUSINESS
CASE
IPM 5
SET UP CONTROLS
IPM 4
ORGANIZE FOR THE
IP
IPM 6
EXECUTION LOOP
IPM 7
LEVERAGE LESSON
LEARNED AND
CLOSE THE IP
IPM- IMPROVEMENT PROJECT MANAGEMENT
BEST PRACTICE
Maturity Level: 2
Reviewer: Francisco J Navarro
Version: v1.0; Last revision June, 2014
http://www.smartcustomermanagement.com
NOTE: FULL PROCESS AREA CONTENT IS AVAILABLE IN THE MEMBERS AREA