1. by W.Chan Kim and Renee Mauborgne Tipping Point leadershipHarvard business review

2. Theory of Tipping pointsIn any organization, once the beliefs andenergies of a critical mass of people areengaged, conversion to a new idea willspread like an epidemic.

3. 1977-1982 – Lieutenant Boston Police district 4 1983-1986 – Superintendent, Massachusetts Bay Transit Authority 1986-1990 – Superintendent, Boston Metropolitan Police ("The Mets") 1990-1992 - Chief of police New York Transit Police 1994-1996 - Commissioner New York Police Department William Bratton The Policy reformer

4. Hurdles for high performance Status quo Limited resources Demotivated staff Opposition from powerful vested interests

5. Bratton’s way

8. Modus Operandi

10. Enhanced strengths at required few tolls

11. Employed non uniform cops for monitoring

13. Expensive

14. Bratton s way of Signaling key influencers identifying the kingpins to topple all

15. Introduced semi-weekly strategy meetings

16. Participants were

17. commanders who control 200 to 400 officers

18. Senior staff

19. Three star chiefs

20. Deputy commissioners

21. Borough chiefs

22. Gave birth to culture of performance

24. Conclusion Unique leader If not personality, formula helps Managers who wish to turn their company and have limited resources and time should take note THANK YOU Presented by: Fenella AndradeMasters in European Studies and Management (MESM) 2010-2012Manipal Centre for European StudiesManipal University, Karnataka, India