Key Takeaways: - Understand the key digital age trends that will disrupt large enterprises - Learn what impact and opportunities these trends present for testing and quality engineering skills - Discover how a comprehensive digital testing strategy integrated with high velocity intelligent automation enables success for the high performers of the future

1. Five Digital Age Trends that will
Dramatically Impact Testing and
Quality Skills
Matthias Rasking, Accenture with
Shoeb Javed, Worksoft
Copyright © 2016 Accenture. All rights reserved.

2. Presenters
Matthias Rasking
Principal Director and
EALA Testing Platform Lead
Accenture
Shoeb Javed
Chief Technology Officer
Worksoft
2Copyright © 2016 Accenture. All rights reserved.

3. Winners in the digital age will need to enable their people—employees,
customers and ecosystem partners—to accomplish more with
technology.
Winners must equip people to continuously learn and adapt, create
new solutions, drive relentless change and disrupt the status quo with
new business strategies that those technologies drive.
Executive Summary
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4. • Accenture Technology Vision: Key digital age trends that will disrupt large
enterprises and impact testing
• The state of Digital Testing in Europe: Results from a Pierre Audoin Study
• Intelligent automation: High velocity end-to-end process automation using
Worksoft
Agenda
4Copyright © 2016 Accenture. All rights reserved.

5. People First:
Primacy of
People in the
Digital Age
Every Business is
a Digital Business
2013
2015
2016
Accenture Technology Vision:
The Evolution
From Digitally
Disrupted to
Digital Disrupter
Digital Business
Era: Stretch
Your Boundaries
2014
Copyright © 2016 Accenture. All rights reserved. 5

6. Accenture Technology Vision
Evolution 2014–2016
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7. People First: The Primacy of People in the
Digital Age
Intelligent
Automation
Liquid
Workforce
Platform
Economy
Predictable
Disruption
Digital
Trust
7
The Accenture Technology Vision 2016 identifies five technology trends fueled by the
people first principle and that are essential to business success in the digital economy.
Copyright © 2016 Accenture. All rights reserved.
These five technology trends underpinned by the people first principle impact how testing will be done for systems
that use these technologies and approaches.
They also provide unprecedented opportunities that testing professional and quality engineers can avail to provide
more effective and efficient quality to their clients.

8. Trend 1
Intelligent
Automation
The essential new
co-worker for the
digital age
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9. Trend 2
Liquid
Workforce
Building
the workforce
for today’s
digital demands
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10. Trend 2
Liquid
Workforce
Building
the workforce
for today’s
digital demands
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Impact
1. Managing ‘digital culture shock’ and re-skilling people
2. Increasing learnability and adaptability – continuous
learning
3. Experiencing disruptive competition in skills
Opportunity
1. On Demand Team – Existing team + extended team +
global team + crowd
2. Reduced team and skill maintenance – MooC, learning
boards, on-the-job learning
3. Output based reward mechanisms for the liquid workforce

11. Trend 3
The Platform
Economy
Technology-driven
business model
innovation from
the outside in
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12. Trend 3
The Platform
Economy
Technology-driven
business model
innovation from
the outside in
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Impact
1. Platform Testing Strategy – how to test an ecosystem, not
just a project or program
2. Rebalancing testing – more exploratory, intelligent risk
based, real time, and perpetual
3. Heavy virtualization for simulating unavailable systems
Opportunity
1. Creation of testing platforms, Omni-channel platform for
testing
2. Collaborative innovation – testing + tools + technologies +
approaches
3. Closer to business, as the platform is the business – End-
to-End testing

13. Trend 4
Predictable
Disruption
Looking to digital
ecosystems
for the next
waves of change
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14. Trend 4
Predictable
Disruption
Looking to digital
ecosystems
for the next
waves of change
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Impact
1. Predictive Planning – Increased necessity to become fully
engaged in upstream business planning
2. Behavior or Business driven testing – Testing approach to
test the potential disruption from a business view point
3. Multi-Industry skill set – overarching business
understanding
Opportunity
1. Testing becomes a partner for the business, not just the
provider of a service
2. Better preparedness – need the ability to manage
disruption

15. Trend 5
Digital Trust
Strengthening
customer
relationships
through ethics
and security
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16. Trend 5
Digital Trust
Strengthening
customer
relationships
through ethics
and security
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Impact
1. Trust but Verify – exponential increase in focus on security
testing
2. Validation approaches to ensure continued trust -
continued testing (in production)
3. Increased focus on testing with big data and script-less
testing
Opportunity
1. Further elevation of importance of testing, increased
specialization, increased opportunities – from testers to
trust-builders
2. Collaborative innovation with technologists – threat
modelling, vulnerability assessments, ethical hacking
3. Bigger responsibility, wider impact – from business to IT to
end users

17. * Source: © PAC Digital Testing in Europe: Strategies, Challenges & Measuring Success, 2015. 18Copyright © 2016 Accenture. All rights reserved.
82% of companies lack a
digital testing strategy.
Is your staff ready?
Survey finding from CIO/ITD/Head of
Testing of 200 companies in Europe
Fully implemented
In place but not implemented
Planned for this year
No plans yet

18. Key research findings
Testing organizations must ensure staff, teams, tools and skill sets are in place to support a
comprehensive digital testing strategy
BUDGET
89% of testing
teams deal with
budget pressures
QUALITY
80% agree the
number one testing
goal is to improve
quality
PRIORITIES
90% cite
functional and
security testing as
top priorities
SKILLS
80% are
challenged to
recruit specialized
skills
TOOLS
65% rate internal
testing tools as a
key strategy
* Source: © PAC Digital Testing in Europe: Strategies, Challenges & Measuring Success, 2015. 19Copyright © 2016 Accenture. All rights reserved.

19. Trend 1
Intelligent
Automation
The essential new
co-worker for the
digital age
19Copyright © 2016 Accenture. All rights reserved.
Impact
1. Intelligent applications will need Intelligent test data
2. Newer Cognitive approaches will need to validate self-
learning systems
3. Collaboration in Testing environments - Alliances and
partnerships will bring together internal innovation, market
tools and open source software
Opportunity
1. Intelligent Testing ecosystems that analyze production and
test data, derive intelligent conclusions that feed into what
to test and how to test it
2. Testing Automation frameworks that ‘learn’ and self-correct
as they execute test cases
3. ‘Testing Savants’ that provide suggestions that are not
possible by a traditional test manager

20. 20Copyright © 2016 Accenture All rights reserved.
In Your Control
Out of Your Control
20

21. 21
daily
weekly
monthly
quarterly
more
What’s the rate of change in your high velocity enterprise?
Whatever it is, testing needs to happen at the same pace
21

22. The Outside-In Approach
Focus on the End User
 Understand how end-users use the application
 Create business scenarios to reflect this usage
Automate End-to-End Processes
 Ensure that test automation covers not just the entry application but also all back-end applications and their integrations
 Identify all business process variations and check them too
Scale by Using the Cloud
 Distribute automated testing across multiple machines to achieve scale and full coverage
 Use a public cloud infrastructure to spin up machines on demand and spin down when automated testing is complete
Test Continuously
 Having automation in place allows you to run it on-demand as well as on a daily basis
 Uncover problems by proactively ensuring your business processes work – find problems before your users do
22

23. Worksoft Automation PlatformIndustrial Scale Automation
Applications
SAP, Web and other
Enterprise Applications.
Complex landscape with
frequent change
Manual Labor
High operational costs and
limited availability of resources
associated with manual
testing. Delayed time to
market
Company
€ 8.8 Billion Manufacturer of
Luxury Goods. Brands include
Cartier, Mont Blanc, Piaget,
Dunhill, Ralph Lauren, etc.
Digital Risk
Complex integrated scenarios.
Unacceptable risk of failure on
production systems and 1740
retail shops
23

24. Worksoft Automation Platform
Risk Mitigation
Enterprise wide automation
with 80% business coverage
of 500 core processes.
Daily testing.
Digital Labor
55,000 hours of manual labor
annually replaced by digital
labor
Automation
End to End Business Process
Validation with Worksoft
Certify®
600 hours of daily testing on
30+ virtual machines
Quality
Significant reduction in
production defects
Industrial Scale Automation
24

25. Companies need to develop a comprehensive approach
to digital testing now to avoid risk later
Testing organizations need to quickly respond to the changing marketplace with:
ACCENTURE RECOMMENDATION
An innovative testing strategy
to continuously evolve and
prepare for the digital
disruption to business.
The right level of investment in
digital testing to address
exponential growth in volume,
velocity and complexity in the
IT ecosystem.
An intelligent resourcing
strategy across business and
technology to deliver high
quality digital applications.
• Re-orient testing to accelerate
adoption of SMAC
• Revamp approaches to performance
and security testing
• Leverage new commercial models for
better productivity
• Adopt DevOps and Agile for rapid and
continuous delivery
• Invest in the right set of digital testing
software, platforms and infrastructure
with the ability to integrate traditional,
open source and cloud-based testing
frameworks
• Build intelligent and cognitive
automation capabilities for rapid
testing cycles
• Recruit specialized testing talent that
can build testing systems and are not
focused purely on testing execution
• Evaluate crowdtesting with the option
to either develop or invest in a captive
platform to augment capacity for
increased flexibility
25Copyright © 2016 Accenture. All rights reserved.

26. Q&A
Matthias Rasking
Principal Director and
EALA Testing Platform Lead
Accenture
Shoeb Javed
Chief Technology Officer
Worksoft
26

27. Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital,
technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions
– underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve
their performance and create sustainable value for their stakeholders. With more than 358,000 people serving clients in more than 120
countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
To succeed in a high-velocity, software-driven world, Accenture Testing Services help companies transform testing into a continuous and
efficient end-to-end quality engineering function. Accenture offers the entire breadth and depth of testing services across a broad array of
applications, digital technologies and industries delivered under flexible business arrangements to help companies shape their digital future
and lead their industry while delivering an exceptional customer experience. With more than 31,000 testing professionals across more than 30
delivery centers in 17 countries, Accenture serves over 1,000 testing clients across more than 40 industries. The company combines industry
specialization, pioneering cognitive automation, digital leadership and cloud innovations delivered through an unmatched global network of
alliances and delivery centers to power high performance.
Worksoft
Worksoft® is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises
worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand
their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery
and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP®, Oracle, and Salesforce.
www.worksoft.com
27

28. Digital Testing in Europe: Additional Resources
Accenture Technology Vision
Accenture Digital Disruption in Testing Pierre Audoin report
Accenture Technology Vision 2016
Worksoft Intelligent Automation
28Copyright © 2016 Accenture. All rights reserved.