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How will ESG performance
shape your future?
Why investors are making ESG an imperative for COVID-
19 and beyond
Climate Change and Sustainability Services (CCaSS)
Fifth global investor survey on companies’ ESG
performance
CCaSS 2020 global institutional investor surveyPage 2
Investors raise
the ESG stakes
CCaSS 2020 global institutional investor surveyPage 3
The vast majority of investors say they usually conduct a structured and formal review
of ESG disclosures
• Investor scrutiny of ESG factors is high due to the importance of ESG performance in how companies drive long-term resilience and
respond to the global pandemic.
• The vast majority of investors surveyed evaluate nonfinancial disclosures either formally or informally, and the research also found a
major commitment from investors to move to a more rigorous evaluation (72% in 2020 compared with 32% in 2018).
Which of the following statements best describes how you and your investment team evaluate nonfinancial disclosures that relate to
the environmental and social aspects of a company’s performance?
72%
32%
25%
65%
2%
3%
2020
2018
We usually conduct a structured, methodical evaluation of nonfinancial disclosures
We usually evaluate nonfinancial disclosures informally
We conduct little or no review of nonfinancial disclosures
CCaSS 2020 global institutional investor surveyPage 4
Increasing numbers of investors are embracing structured review of nonfinancial
disclosures
• This significant shift to structured review is part of a journey that investors have been on for some years now, as the historical
survey data shows:
• For example, only 27% of investors surveyed were conducting a structured and methodical evaluation in 2016, but use of this rigorous approach has
accelerated in the past four years.
27%
32%
72%
2016 2018 2020
Which of the following statements best describes how you and your investment team evaluate nonfinancial disclosures that relate to the
environmental and social aspects of a company’s performance?
Percentage of respondents who say they usually conduct a structured, methodical evaluation of
nonfinancial disclosures
CCaSS 2020 global institutional investor surveyPage 5
There is significant appetite for a formal approach to measuring and communicating
intangible value
83%
2%
Necessary Not necessary
Note: This excludes neutral responses.
Do you see a new formal approach to measuring and communicating an entity’s intangible value as necessary in assessing
long-term value?
CCaSS 2020 global institutional investor surveyPage 6
The major challenge to the usefulness and effectiveness of ESG reporting is the
disconnect between ESG and mainstream financial information
• Companies that want to give investors a comprehensive view of how they plan to create long-term value for all stakeholders need
to ensure a connection between financial and nonfinancial reporting:
• However, the investors surveyed signal that this connection is often missing — they ranked this as the number one challenge to the usefulness and
effectiveness of ESG reporting.
Thinking generally about the ESG reporting you receive, which of the aspects below, if any, do you believe are challenges to its
usefulness and effectiveness?
1 The disconnect between ESG reporting and mainstream financial information (46%)
2 The lack of real-time information (41%)
3 The lack of information about how the company creates long-term value (41%)
4 The lack of focus on the material issues that really matter (37%)
5 The lack of forward-looking disclosures (37%)
Top five challenges to the usefulness and effectiveness of ESG reporting
Note: The percentages of the same numeric value are ranked by decimal point difference.
CCaSS 2020 global institutional investor surveyPage 7
The ESG performance
disconnect: environmental
risk in the spotlight
CCaSS 2020 global institutional investor surveyPage 8
Today, more investors are dissatisfied with ESG risk disclosures
• As we have seen, investors are looking for corporates to provide standardized and rigorous nonfinancial data to support their
evaluation approach:
• Any disconnect between corporates and investors could come at a significant price, such as companies finding it harder to access capital.
• One of the biggest disconnect areas is how companies are disclosing ESG risks to their current business models:
• Dissatisfaction with risk disclosures has risen since 2018 across the board — environmental, social and governance.
In your opinion, do companies adequately disclose the ESG risks that could affect their current business models?
20% 21%
16%
34%
41% 42%
Environmental risks Social risks Governance risks
Percentage of respondents who say that companies do not adequately disclose the ESG risks
that could affect their business models
2018 2020
CCaSS 2020 global institutional investor surveyPage 9
Investors are focused on TCFD climate risk disclosures
• Earlier, we saw that the majority of investors surveyed make significant use of ESG disclosures released using the TCFD framework and
that this information has a significant impact on investment decision-making:
• And, when investors were asked about the most valuable way that companies can report ESG information, the TCFD framework emerged on
top again.
What is the most valuable way for companies to report ESG and nonfinancial information?
1 Climate-related disclosures in financial reports as recommended by the TCFD
2 Company disclosures based on what management believes is most material to the company’s value
creation strategy
3 Company-defined reports that integrate financial and nonfinancial information
The top three most valuable ESG disclosure vehicles
CCaSS 2020 global institutional investor surveyPage 10
Investors are holding
companies accountable
CCaSS 2020 global institutional investor surveyPage 11
Nonfinancial performance is now used more frequently in investment decision-making
• The importance of strong alignment between corporates and investors is reinforced by the central and decisive role that ESG
information plays in investment decisions:
• Ninety-one percent (91%) of investors surveyed say that nonfinancial performance has played a pivotal role in their investment decision-making over the
past 12 months either “frequently” or “occasionally.”
• And the proportion of investors that say this happens frequently has jumped to 43% from 34% in 2018.
Lack of robust data management systems for
nonfinancial information: 21%
Lack of robust controls for nonfinancial
information: 17%
In the past 12 months, how frequently has a company’s nonfinancial performance played a pivotal role in your investment
decision-making?
9%
3%
48%
62%
43%
34%
2020
2018
Seldom Occasionally Frequently
CCaSS 2020 global institutional investor surveyPage 12
The frequent use of nonfinancial performance in investment decision-making is a trend
that has been on the rise for a number of years
• This increase reflects a continuing trend that has been tracked in our historical research:
• In 2016, for example, only 27% of investors surveyed had made “frequent” use of nonfinancial performance in decision-making over the previous 12
months, compared with 43% today.
• This trend in using nonfinancial information to determine a business’s value is likely to continue in a post-pandemic world, as investors
look not only at a business’s resiliency, but also at the alignment of their purpose to long-term value creation.
Lack of robust data management systems for
nonfinancial information: 21%
In the past 12 months, how frequently has a company’s nonfinancial performance played a pivotal role in your investment
decision-making?
27%
34%
43%
2016 2018 2020
Percentage of respondents who say that they have made frequent use of nonfinancial
performance in investment decision-making
CCaSS 2020 global institutional investor surveyPage 13
Physical and transition risks are critical considerations in asset allocation
and selection
• Across all survey respondents, 73% of investors say that, over the next two years, they will devote considerable time and attention to
evaluating the physical risk implications when they make asset allocation and selection decisions:
• Seventy-one percent (71%) say the same of transition risk.
• When we look specifically at those investors that take a structured and methodical approach to evaluating nonfinancial disclosures, we
find that they pay more attention to these issues than those who say they evaluate nonfinancial disclosures informally, as the chart
below shows.
Lack of robust data management systems for
nonfinancial information: 21%
Thinking about climate change specifically, how much time and attention will you devote to evaluating transition risk and physical risk
in your asset allocation and selection decisions over the next two years?
75% 76%
63% 67%
Transition risk Physical risk
Formal approach to evaluation Informal approach to evaluation
Percentage of respondents who give significant time and attention to transition
and physical risk
CCaSS 2020 global institutional investor surveyPage 14
What next?
CCaSS 2020 global institutional investor surveyPage 15
Action area 1: connect nonfinancial and financial information
The research shows that investors are concerned about the gap that often exists between financial and nonfinancial performance.
Resolving this is complicated, and is largely influenced by a lack of regulation related to the alignment of financial and nonfinancial
information.
To help close this gap:
• Investors can focus on building more credible and nuanced
approaches to understanding what influences long-term value for
given sectors and companies.
• Corporates can focus more on their materiality — reporting on what
environmental, social and economic factors are most relevant to their
stakeholders that could impact their ability to create value over the
longer term.
• Closer collaboration and understanding between the finance teams
involved in financial reporting, and the teams involved in ESG
performance and strategy can also be critical.
• For this connection to be of value, companies should also assess
whether their nonfinancial information is seen to be as credible as
their financial disclosures.
• This requires nonfinancial reporting to be based on specific,
investor-grade metrics that are valued by investors and enjoy
investor confidence:
• EY is currently working on an approach that is designed to allow
corporates to identify, manage and measure the intangible assets
that are often the greatest contributors to an organization’s
success — building out the connection between tangible and
intangible assets, and how they contribute to long-term value
creation and a purpose-driven strategy.
CCaSS 2020 global institutional investor surveyPage 16
Action area 2: build a more robust approach to TCFD risk disclosures as the world
transitions to a decarbonized future
The research shows that there is a need for increased focus and understanding among companies — particularly those in high-risk sectors
— of how they might be affected by climate-related risks in the short, medium and long term; and how they manage those risks
in the future.
• Robust TCFD reporting will be increasingly important as
governments, regulators and society as a whole look to companies to
accelerate the transition to a net-zero GHG emissions economy.
• The clamor for disclosures on how businesses are planning to
respond to physical climate risks — as well as the risks arising from
the decarbonization transition — will likely only intensify.
Relevant actions include:
• Understanding the impact of climate change — including 1.5oC,
2oC and 4oC scenarios — and assessing the resilience of their
business strategies in these different scenarios.
• Capturing the opportunities associated with decarbonizing
the economy.
• Assessing avenues for accessing and attracting capital
• Driving strategy with appropriate tools, such as shadow carbon
pricing across their value chains.
CCaSS 2020 global institutional investor surveyPage 17
Action area 3: instill discipline into nonfinancial reporting processes and controls to
build confidence and trust
Lack of robust controls for nonfinancial
information: 17%
ESG performance reporting generally lacks the rigorous systems and controls that characterize financial reporting. This is compounded by
the fact that ESG reporting measures do not conform to standardized metrics. As a result, investors and corporates cannot verify the
accuracy and reliability of nonfinancial reporting.
• Establishing effective governance practices and assurance of
nonfinancial processes, controls and data outputs can build trust and
transparency.
• This is an area where CFOs and their finance teams — with extensive
experience in establishing processes, controls and assurance of
financial information — can bring their best practices and experience
to bear.
• The input of Chief Risk Officers (CRO) and their risk teams can also
be valuable, as can treasury function input where green finance is
involved.
CCaSS 2020 global institutional investor surveyPage 18
About the
research
CCaSS 2020 global institutional investor surveyPage 19
About the research
• In February 2020, the EY Global Climate Change and Sustainability Services (CCaSS) Team commissioned Longitude to conduct its
fifth survey of institutional investors to research their views on the use of nonfinancial information in investment decision-making.
• Longitude and EY CCaSS Team collaborated on writing the questionnaire, incorporating some repeated questions from prior years
along with a number of thematic questions on topics of near-term interest. In total, Longitude collected 298 responses from senior
decision-makers at buy-side institutions around the world.
• Demographic highlights include:
33%
8%
11%
13%
15%
25%
25%
Equity analyst
Portfolio manager
Director of research
Chief operating officer
Chief investment officer
Managing director
1%
3%
4%
5%
7%
10%
11%
26%
Sovereign wealth fund
Endowment
Foundation
Public pension
Family office
Private pension
Third-party investment management
Insurance company
Bank
What is your title? What type of institution do you work for?
CCaSS 2020 global institutional investor surveyPage 20
About the research (continued)
10%
13%
31%
44%
Latin
America
North
America
Asia
EMEIA
20%
22%
26%
19%
13%
Less than US$1 billion
US$1 billion to US$5 billion
US$5 billion to US$10 billion
US$10 billion to US$50 billion
US$50 billion or more
11%
14%
15%
18%
20%
22%
26%
34%
55%
All of the above
Mining & metals
Manufacturing
Consumer products
Industrial
Energy
Real estate
Business services
Financial services
In which location are you based?
What are your institution’s assets under management? In which of the following sectors do you invest most heavily?
About EY
EY is a global leader in assurance, tax, strategy, transaction and
consulting services. The insights and quality services we deliver help
build trust and confidence in the capital markets and in economies
the world over. We develop outstanding leaders who team to deliver
on our promises to all of our stakeholders. In so doing, we play a
critical role in building a better working world for our people, for our
clients and for our communities.
EY refers to the global organization, and may refer to one or more,
of the member firms of Ernst & Young Global Limited, each of which
is a separate legal entity. Ernst & Young Global Limited, a UK
company limited by guarantee, does not provide services to clients.
Information about how EY collects and uses personal data and a
description of the rights individuals have under data protection
legislation are available via ey.com/privacy. For more information
about our organization, please visit ey.com.
This material has been prepared for general informational purposes
only and is not intended to be relied upon as accounting, tax or other
professional advice. Please refer to your advisors for specific advice.
The information is presented in summary form and it is not intended
to be a substitute for the full survey report. The information should
be seen in the context of the full survey.
© 2020 EYGM Limited.
All Rights Reserved.
EYG no. 005497-20Gbl
GA 1016389
ED None
This material has been prepared for general informational purposes only and is not intended
to be relied upon as legal, accounting, tax or other professional advice. Please refer to your
advisors for specific advice.
ey.com
EY | Assurance | Tax | Strategy and Transactions | Consulting

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Κιάρα Κόντη, 2nd Greek Corporate Governance Summit

  • 1. How will ESG performance shape your future? Why investors are making ESG an imperative for COVID- 19 and beyond Climate Change and Sustainability Services (CCaSS) Fifth global investor survey on companies’ ESG performance
  • 2. CCaSS 2020 global institutional investor surveyPage 2 Investors raise the ESG stakes
  • 3. CCaSS 2020 global institutional investor surveyPage 3 The vast majority of investors say they usually conduct a structured and formal review of ESG disclosures • Investor scrutiny of ESG factors is high due to the importance of ESG performance in how companies drive long-term resilience and respond to the global pandemic. • The vast majority of investors surveyed evaluate nonfinancial disclosures either formally or informally, and the research also found a major commitment from investors to move to a more rigorous evaluation (72% in 2020 compared with 32% in 2018). Which of the following statements best describes how you and your investment team evaluate nonfinancial disclosures that relate to the environmental and social aspects of a company’s performance? 72% 32% 25% 65% 2% 3% 2020 2018 We usually conduct a structured, methodical evaluation of nonfinancial disclosures We usually evaluate nonfinancial disclosures informally We conduct little or no review of nonfinancial disclosures
  • 4. CCaSS 2020 global institutional investor surveyPage 4 Increasing numbers of investors are embracing structured review of nonfinancial disclosures • This significant shift to structured review is part of a journey that investors have been on for some years now, as the historical survey data shows: • For example, only 27% of investors surveyed were conducting a structured and methodical evaluation in 2016, but use of this rigorous approach has accelerated in the past four years. 27% 32% 72% 2016 2018 2020 Which of the following statements best describes how you and your investment team evaluate nonfinancial disclosures that relate to the environmental and social aspects of a company’s performance? Percentage of respondents who say they usually conduct a structured, methodical evaluation of nonfinancial disclosures
  • 5. CCaSS 2020 global institutional investor surveyPage 5 There is significant appetite for a formal approach to measuring and communicating intangible value 83% 2% Necessary Not necessary Note: This excludes neutral responses. Do you see a new formal approach to measuring and communicating an entity’s intangible value as necessary in assessing long-term value?
  • 6. CCaSS 2020 global institutional investor surveyPage 6 The major challenge to the usefulness and effectiveness of ESG reporting is the disconnect between ESG and mainstream financial information • Companies that want to give investors a comprehensive view of how they plan to create long-term value for all stakeholders need to ensure a connection between financial and nonfinancial reporting: • However, the investors surveyed signal that this connection is often missing — they ranked this as the number one challenge to the usefulness and effectiveness of ESG reporting. Thinking generally about the ESG reporting you receive, which of the aspects below, if any, do you believe are challenges to its usefulness and effectiveness? 1 The disconnect between ESG reporting and mainstream financial information (46%) 2 The lack of real-time information (41%) 3 The lack of information about how the company creates long-term value (41%) 4 The lack of focus on the material issues that really matter (37%) 5 The lack of forward-looking disclosures (37%) Top five challenges to the usefulness and effectiveness of ESG reporting Note: The percentages of the same numeric value are ranked by decimal point difference.
  • 7. CCaSS 2020 global institutional investor surveyPage 7 The ESG performance disconnect: environmental risk in the spotlight
  • 8. CCaSS 2020 global institutional investor surveyPage 8 Today, more investors are dissatisfied with ESG risk disclosures • As we have seen, investors are looking for corporates to provide standardized and rigorous nonfinancial data to support their evaluation approach: • Any disconnect between corporates and investors could come at a significant price, such as companies finding it harder to access capital. • One of the biggest disconnect areas is how companies are disclosing ESG risks to their current business models: • Dissatisfaction with risk disclosures has risen since 2018 across the board — environmental, social and governance. In your opinion, do companies adequately disclose the ESG risks that could affect their current business models? 20% 21% 16% 34% 41% 42% Environmental risks Social risks Governance risks Percentage of respondents who say that companies do not adequately disclose the ESG risks that could affect their business models 2018 2020
  • 9. CCaSS 2020 global institutional investor surveyPage 9 Investors are focused on TCFD climate risk disclosures • Earlier, we saw that the majority of investors surveyed make significant use of ESG disclosures released using the TCFD framework and that this information has a significant impact on investment decision-making: • And, when investors were asked about the most valuable way that companies can report ESG information, the TCFD framework emerged on top again. What is the most valuable way for companies to report ESG and nonfinancial information? 1 Climate-related disclosures in financial reports as recommended by the TCFD 2 Company disclosures based on what management believes is most material to the company’s value creation strategy 3 Company-defined reports that integrate financial and nonfinancial information The top three most valuable ESG disclosure vehicles
  • 10. CCaSS 2020 global institutional investor surveyPage 10 Investors are holding companies accountable
  • 11. CCaSS 2020 global institutional investor surveyPage 11 Nonfinancial performance is now used more frequently in investment decision-making • The importance of strong alignment between corporates and investors is reinforced by the central and decisive role that ESG information plays in investment decisions: • Ninety-one percent (91%) of investors surveyed say that nonfinancial performance has played a pivotal role in their investment decision-making over the past 12 months either “frequently” or “occasionally.” • And the proportion of investors that say this happens frequently has jumped to 43% from 34% in 2018. Lack of robust data management systems for nonfinancial information: 21% Lack of robust controls for nonfinancial information: 17% In the past 12 months, how frequently has a company’s nonfinancial performance played a pivotal role in your investment decision-making? 9% 3% 48% 62% 43% 34% 2020 2018 Seldom Occasionally Frequently
  • 12. CCaSS 2020 global institutional investor surveyPage 12 The frequent use of nonfinancial performance in investment decision-making is a trend that has been on the rise for a number of years • This increase reflects a continuing trend that has been tracked in our historical research: • In 2016, for example, only 27% of investors surveyed had made “frequent” use of nonfinancial performance in decision-making over the previous 12 months, compared with 43% today. • This trend in using nonfinancial information to determine a business’s value is likely to continue in a post-pandemic world, as investors look not only at a business’s resiliency, but also at the alignment of their purpose to long-term value creation. Lack of robust data management systems for nonfinancial information: 21% In the past 12 months, how frequently has a company’s nonfinancial performance played a pivotal role in your investment decision-making? 27% 34% 43% 2016 2018 2020 Percentage of respondents who say that they have made frequent use of nonfinancial performance in investment decision-making
  • 13. CCaSS 2020 global institutional investor surveyPage 13 Physical and transition risks are critical considerations in asset allocation and selection • Across all survey respondents, 73% of investors say that, over the next two years, they will devote considerable time and attention to evaluating the physical risk implications when they make asset allocation and selection decisions: • Seventy-one percent (71%) say the same of transition risk. • When we look specifically at those investors that take a structured and methodical approach to evaluating nonfinancial disclosures, we find that they pay more attention to these issues than those who say they evaluate nonfinancial disclosures informally, as the chart below shows. Lack of robust data management systems for nonfinancial information: 21% Thinking about climate change specifically, how much time and attention will you devote to evaluating transition risk and physical risk in your asset allocation and selection decisions over the next two years? 75% 76% 63% 67% Transition risk Physical risk Formal approach to evaluation Informal approach to evaluation Percentage of respondents who give significant time and attention to transition and physical risk
  • 14. CCaSS 2020 global institutional investor surveyPage 14 What next?
  • 15. CCaSS 2020 global institutional investor surveyPage 15 Action area 1: connect nonfinancial and financial information The research shows that investors are concerned about the gap that often exists between financial and nonfinancial performance. Resolving this is complicated, and is largely influenced by a lack of regulation related to the alignment of financial and nonfinancial information. To help close this gap: • Investors can focus on building more credible and nuanced approaches to understanding what influences long-term value for given sectors and companies. • Corporates can focus more on their materiality — reporting on what environmental, social and economic factors are most relevant to their stakeholders that could impact their ability to create value over the longer term. • Closer collaboration and understanding between the finance teams involved in financial reporting, and the teams involved in ESG performance and strategy can also be critical. • For this connection to be of value, companies should also assess whether their nonfinancial information is seen to be as credible as their financial disclosures. • This requires nonfinancial reporting to be based on specific, investor-grade metrics that are valued by investors and enjoy investor confidence: • EY is currently working on an approach that is designed to allow corporates to identify, manage and measure the intangible assets that are often the greatest contributors to an organization’s success — building out the connection between tangible and intangible assets, and how they contribute to long-term value creation and a purpose-driven strategy.
  • 16. CCaSS 2020 global institutional investor surveyPage 16 Action area 2: build a more robust approach to TCFD risk disclosures as the world transitions to a decarbonized future The research shows that there is a need for increased focus and understanding among companies — particularly those in high-risk sectors — of how they might be affected by climate-related risks in the short, medium and long term; and how they manage those risks in the future. • Robust TCFD reporting will be increasingly important as governments, regulators and society as a whole look to companies to accelerate the transition to a net-zero GHG emissions economy. • The clamor for disclosures on how businesses are planning to respond to physical climate risks — as well as the risks arising from the decarbonization transition — will likely only intensify. Relevant actions include: • Understanding the impact of climate change — including 1.5oC, 2oC and 4oC scenarios — and assessing the resilience of their business strategies in these different scenarios. • Capturing the opportunities associated with decarbonizing the economy. • Assessing avenues for accessing and attracting capital • Driving strategy with appropriate tools, such as shadow carbon pricing across their value chains.
  • 17. CCaSS 2020 global institutional investor surveyPage 17 Action area 3: instill discipline into nonfinancial reporting processes and controls to build confidence and trust Lack of robust controls for nonfinancial information: 17% ESG performance reporting generally lacks the rigorous systems and controls that characterize financial reporting. This is compounded by the fact that ESG reporting measures do not conform to standardized metrics. As a result, investors and corporates cannot verify the accuracy and reliability of nonfinancial reporting. • Establishing effective governance practices and assurance of nonfinancial processes, controls and data outputs can build trust and transparency. • This is an area where CFOs and their finance teams — with extensive experience in establishing processes, controls and assurance of financial information — can bring their best practices and experience to bear. • The input of Chief Risk Officers (CRO) and their risk teams can also be valuable, as can treasury function input where green finance is involved.
  • 18. CCaSS 2020 global institutional investor surveyPage 18 About the research
  • 19. CCaSS 2020 global institutional investor surveyPage 19 About the research • In February 2020, the EY Global Climate Change and Sustainability Services (CCaSS) Team commissioned Longitude to conduct its fifth survey of institutional investors to research their views on the use of nonfinancial information in investment decision-making. • Longitude and EY CCaSS Team collaborated on writing the questionnaire, incorporating some repeated questions from prior years along with a number of thematic questions on topics of near-term interest. In total, Longitude collected 298 responses from senior decision-makers at buy-side institutions around the world. • Demographic highlights include: 33% 8% 11% 13% 15% 25% 25% Equity analyst Portfolio manager Director of research Chief operating officer Chief investment officer Managing director 1% 3% 4% 5% 7% 10% 11% 26% Sovereign wealth fund Endowment Foundation Public pension Family office Private pension Third-party investment management Insurance company Bank What is your title? What type of institution do you work for?
  • 20. CCaSS 2020 global institutional investor surveyPage 20 About the research (continued) 10% 13% 31% 44% Latin America North America Asia EMEIA 20% 22% 26% 19% 13% Less than US$1 billion US$1 billion to US$5 billion US$5 billion to US$10 billion US$10 billion to US$50 billion US$50 billion or more 11% 14% 15% 18% 20% 22% 26% 34% 55% All of the above Mining & metals Manufacturing Consumer products Industrial Energy Real estate Business services Financial services In which location are you based? What are your institution’s assets under management? In which of the following sectors do you invest most heavily?
  • 21. About EY EY is a global leader in assurance, tax, strategy, transaction and consulting services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. For more information about our organization, please visit ey.com. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice. The information is presented in summary form and it is not intended to be a substitute for the full survey report. The information should be seen in the context of the full survey. © 2020 EYGM Limited. All Rights Reserved. EYG no. 005497-20Gbl GA 1016389 ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as legal, accounting, tax or other professional advice. Please refer to your advisors for specific advice. ey.com EY | Assurance | Tax | Strategy and Transactions | Consulting