Dylan Chipp
4
Seguidores
Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
W/c 3 Oct - ✍️️ Key Project Kick Off 🙈🙈
Setor
Government / Military
Site
www.voluntas.co.uk
Sobre
Working in partnership with landlords, contractors/DLOs and service providers to use continuous resident market research and insight for:
1. Generating customer-led service improvement
2. Reducing and learning from complaints
3. Improving the cost base via outsourcing research
STAR, tenant satisfaction trackers, customer profiling and consultation via high quality telephone, postal and online surveys and reporting.
Investor in start-ups and established businesses.
14 years in housing and business development as a Finance Director, Consultancy and Speaker.
Permanent and interim executive and non-executive director positions at three housing associations since 2004.
Specialties: B...
Marcadores
voluntas
tenant satisfaction
social housing
dash24
housing
social housing; generate y; repairs; customer insi
performance management
repairs
vfm
dlo
contractors
housing associations
business planning
real-time
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