Today’s successful organizations—and their CIOs—are adopting a technology-led, business-enabled mindset to drive transformation, growth, and revenue. Based on insights from more than 1,400 global executives across 23 industries, we highlight how digital vanguards are leading compared with baseline companies and the ways that technology leaders can pivot to successfully lead their organizations—and their people—into the future. https://bit.ly/2MGnc2s

1. How CIOs shape legacy
Key findings from the 2018 global CIO survey

2. 2018 Global CIO Survey
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About the 2018 global CIO survey participants

3. 2018 Global CIO Survey
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Only 10 percent of CIOs represent digital
vanguard organizations

4. 2018 Global CIO Survey
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CIOs need to fundamentally shift how they deliver value –
while ensuring operational excellence

5. 2018 Global CIO Survey
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CIOs should be actively involved in shaping and leading
digital efforts in their organization to be the driver of
transformation and growth
40% of CIOs
surveyed indicate that
they lead digital
strategy.
For the 60% that
don’t,
more than a quarter
(27%) are responsible
for execution of digital
activities.

6. 2018 Global CIO Survey
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BUSINESS STAKEHOLDERS BOARDS CUSTOMERS
Tech fluency efforts should
balance the needs of front-
office and back-office
functions
High performing companies
are more likely to have a
technology fluent board
Tech fluency efforts that
focus on customer impact
are likely to stay away from
the “shiny” object syndrome
CIOs are1.5X as likely to
report having a strong
relationship with other
business functions when
they customize their tech
fluency efforts
As the frequency of board
interactions increases from
annual to monthly, the
likelihood of having a digital
and innovation focused
discussion increases from
39% to 75%
55% of CIOs are
involved in jointly
designing customer
solutions/products
Building technology fluency within their organizations can
enable CIOs to establish relationships and better engage with
an increasing breadth of stakeholders

7. 2018 Global CIO Survey
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Budget
Shift from fixed budget allocation to
program based, iterative funding cycles
with joint accountability
Investment governance
Transform how technology investments
are prioritized and measured through
tech governance
Procurement
Focus on procurement as a strategic
asset to fill competency gaps
IT Finance
Introduce a capability to measure and
communicate the value of IT
investments
CIOs can focus on funding, procurement, and IT finance to
better tell the story of value creation and drive IT operating
model change

8. 2018 Global CIO Survey
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Focusing on initiatives that promote diverse
experiences and inclusiveness are key in winning the
talent war
Diverse thinking
matters.
More than half
(58%) of US CIOs said they
have a formal initiative in
place to promote diversity
& inclusion.
54% of CIOs
selected hiring
for rising soft
skills as important over
traditional technical
skills.
87% of CIOs
have an authentic
commitment to
diversity & inclusion.

9. 2018 Global CIO Survey
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Strategic prioritization of investments in core building
blocks are fundamental in order to maximize
investments to serve the front end

10. 2018 Global CIO Survey
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17% to 40%
The percentage of CIOs
saying that emerging
technologies will have the
most impact on their
organization more than
doubled from 2016 to 2018
CIOs should consider a formalized innovation capability
to deliberately harnesses disruptive technologies

11. 2018 Global CIO Survey
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Read the detailed analysis and insights on
the future role of the CIO in our 2018 global
CIO survey report Manifesting Legacy:
Looking beyond the digital era.