An engaged and motivated workforce is a priority for any organization, but is especially critical during times of great change.  Dell IT has created a successful people development framework that is delivering proven results as the company evolves to meet the needs of its customers.  Join Cheryl Foulkes and Jennifer Erickson to see how Dell IT has cultivated a culture that motivates our CIO people to “Connect, Inspire and Grow”.

1. Engaged and
motivated workforce
During times of large transformation
Jennifer Erickson
IT Director, CIO People
SessionMT97

2. Change is a constant
EMC acquisition1
2
3
Combined organizations
Operating model

3. Dell - Internal Use - Confidential
Our priorities
Attract
Retain
Develop
Top IT talent

4. CIO people
Inspire: Leadership & innovation
• Leading as an individual & IT manager academy
• Mentoring & coaching
• Innovation challenge & hack-a-thon
Connect: Team & community
• University relations
• Winning culture & team enrichment
• Powering the possible
Grow: Careers & capabilities
• IT academies, competencies
• Certifications and IT Talks
• Career development

5. Connect.
• University Relations
• Interns
• Professional recruiting
• Onboarding
• Powering the Possible
• People rally
• Networking / team events
• Winning Culture
723
3039
1682
441

6. CIO People Rally
• Annual celebration
of Dell IT
• Dedicated to continuous
development, inspiration,
innovation, and global
team enrichment
Austin
Porto
Alegre
Limerick
Bangalore
Penang

7. 32,854 hoursCommunity service performed by Dell IT Team Members in FY17 YTD

8. Inspire.
• Leadership series
• IT Manager Academy
• Mentoring / coaching
• Inspirational leadership
• CIO People Book Club
• Power of Positivity
• Innovation Challenge
• Hack-a-thon

9. 70 interns
showcasing their
projects to IT execs
Intern hack-a-
thon referencing
where Michael
Dell started the
company

10. Grow.
• IT competencies
• Agile methodology
• IT Academies
• Tech Talks/IT 360°
• Communities of practice
• Career development programs
Organizational
Technical
Professional
Functional
Global

11. Dell - Internal Use - Confidential
Development along the entire career journey
Pre-career Early career Mid-career Experienced
talent
Leader

12. Dell - Internal Use - Confidential
Pre-career Early Career Mid-Career Experienced
Talent
Leader
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate
students

13. Dell - Internal Use - Confidential
Pre-Career Early career Mid-Career Experienced
Talent
Leader
IT Development Program
A 2-year program for entry-level college graduates

14. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-career Experienced
Talent
Leader
IT Emerging Stars
3-month development program for future managers, focused on
leadership, communications & career planning

15. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-Career Experienced
talent
Leader
IT Leadership Program
A 2-year program to develop future Directors - stretch assignments,
formal training, networking, and mentoring

16. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-Career Experienced
Talent
Leader
Inspiring Leader
Foundations of
Leadership
Leadership
Series events
IT Manager
Academy

17. Dell - Internal Use - Confidential
Continuous learning & development
IT Competencies; IT Academies; CIO Book Club; Certifications;
Books 24/7; 40 Hours Annual Professional Development
Pre-career Early career Mid-career Experienced
talent
Leader

18. IT Development Summits – Austin & Bangalore
Customer first #Keep innovating #Make history #Have fun
Focus on People Connect: Team Inspire: Leadership Grow: Capability

19. Dell - Internal Use - Confidential
Where we are now
86% 86% 84%
Winning
together
Entrepreneurial
spirit
Inspiring
leader

20. One of the primary reasons I stay at
Dell is due to the people here and the
culture we aspire to have - I hope we
continue on developing, recruiting and
retaining the top talent that believe in
our values and culture.
“
”Dell IT Team Member

21. Thank you