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WELCOME TO
ANTRAAJAAL
WHAT IS A CHATBOT
A chatbots is a computer program or an
artificial intelligence AI (Artificial Intelligence)
application that is designed to simulate
human conversations with users through
text or voice interactions
HOW CHATBOTS PLAY AN
IMPORTANT ROLE IN DIGITAL
MARKETING?
In the world of digital marketing, we see
daily new innovative ideas being generated
for business purposes. In this generation,
a Chabots has gained immense popularity.
IT HELPS IN ENHANING
CUSTOMER ENGAGEMENT
Chatbots have revolutionized the way
business interacts with their customers.
These virtual assistants use advanced
technologies such as NPL (Natural
Language Process).
LEAD GENERATION AND
CONVERSION
In digital marketing capturing leads and
converting them into genuine customers is
important. Because of proactive
conversations and data
collection, chatbots can qualify leads,
collect contact information, and guide users
through the steps into the sale funnel.
EFFICIENT CUSTOMER SUPPORT
Customer support is an important part of
any business. Chatbots can transfer
queries to human agents when necessary
so that a smooth transition happens
between automated and human-assisted
support.
DATA COLLECTION AND
ANALYSIS
Chatbots act as data collection
powerhouses. It gathers valuable
information about customers’ preferences,
behaviors, and pain points.
OMNI CHANNEL MARKETING
AND AUTOMATION
Chatbots offer a unified brand experience,
ensuring that customers receive the same
level of service and engagement regardless
of the channel.
IS CHABOT’S BAD?
There are some misconceptions
about chatbots. Sometimes
terms chatbot and bot are used mutually,
But a bot is simply an automated program
that can be used for legitimate or malicious
purposes.
CONCLUSION
As digital marketing continues to
evolve, chatbots have emerged as a pivotal
tool for businesses to enhance customer
engagement, drive conversions, and
streamline their operations.
THANKS FOR WATCHING THE
PPT
Antraajaal.com

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Antraajaal

  • 2. WHAT IS A CHATBOT A chatbots is a computer program or an artificial intelligence AI (Artificial Intelligence) application that is designed to simulate human conversations with users through text or voice interactions
  • 3. HOW CHATBOTS PLAY AN IMPORTANT ROLE IN DIGITAL MARKETING? In the world of digital marketing, we see daily new innovative ideas being generated for business purposes. In this generation, a Chabots has gained immense popularity.
  • 4. IT HELPS IN ENHANING CUSTOMER ENGAGEMENT Chatbots have revolutionized the way business interacts with their customers. These virtual assistants use advanced technologies such as NPL (Natural Language Process).
  • 5. LEAD GENERATION AND CONVERSION In digital marketing capturing leads and converting them into genuine customers is important. Because of proactive conversations and data collection, chatbots can qualify leads, collect contact information, and guide users through the steps into the sale funnel.
  • 6. EFFICIENT CUSTOMER SUPPORT Customer support is an important part of any business. Chatbots can transfer queries to human agents when necessary so that a smooth transition happens between automated and human-assisted support.
  • 7. DATA COLLECTION AND ANALYSIS Chatbots act as data collection powerhouses. It gathers valuable information about customers’ preferences, behaviors, and pain points.
  • 8. OMNI CHANNEL MARKETING AND AUTOMATION Chatbots offer a unified brand experience, ensuring that customers receive the same level of service and engagement regardless of the channel.
  • 9. IS CHABOT’S BAD? There are some misconceptions about chatbots. Sometimes terms chatbot and bot are used mutually, But a bot is simply an automated program that can be used for legitimate or malicious purposes.
  • 10. CONCLUSION As digital marketing continues to evolve, chatbots have emerged as a pivotal tool for businesses to enhance customer engagement, drive conversions, and streamline their operations.
  • 11. THANKS FOR WATCHING THE PPT Antraajaal.com