In this presentation, we’ll dive deeper into your employee feedback. We’ll source the most common roadblocks to success and share ideas and useful resources to overcome them. You’ll learn how to leverage platform features already at your fingertips to identify problems, test hypotheses, and generate solutions. Walk away knowing how to analyze your data in a more advanced way, such as linking engagement to business outcomes and testing the success of your actions.

1. From descriptives to decisions:
testing hypotheses in Culture Amp

2. Bobby Melloy, PhD
People Science
Culture Amp
Janene Smith, M.A.
Customer Success
Culture Amp

3. Culture Amp's platform
makes it easy to collect,
understand, and act on
employee feedback

4. How do we
go deeper?
– Think analytically
– Learn what you don’t know
– Make and test hypotheses

5. Now we’re
going to take
you on a
journey…

6. Day to day…
Photo by Mimi Thian on Unsplash

7. One day…
Photo by Mimi Thian on Unsplash

10. Back to the
drawing board…
“Alice: Would you tell me, please, which way I ought
to go from here?
The Cheshire Cat: That depends a good deal on
where you want to get to.
Alice: I don't much care where.
The Cheshire Cat: Then it doesn't much matter which
way you go.
Alice: ...So long as I get somewhere.
The Cheshire Cat: Oh, you're sure to do that, if only
you walk long enough.”

11. Back to the
drawing board…
Why was finance
different?
What is the
consequence?

12. Scoping the
problem
Trending Finance’s
Engagement Score
Over Time
MAR 2017 JUN 2018 SEPT 2019

13. Scoping the
problem

14. Why was
Finance
different?
Analyzing comments

15. Why was
Finance
different?
Analyzing comments

16. Why was
Finance
different?
Analyzing comments
Learning and Development
“There’s no emphasis on investment in people. The training, mentoring,
coaching and so on is not available for each individual and creates a
environment where it is a battle to do the right thing for people.”
“I actually really love working here, but I can’t see myself here long-term.
The only way I’ll progress is if my manager leaves, and even then there are
4 of us competing for the same spot.”
“With the local market booming for my role, I keep an eye out. I’m not
learning new skills here, so the only way to push myself might be to go
somewhere else. I like it here though.”

17. Why was
Finance
different?

18. What are the
consequences?
Let’s talk linkage!

19. Linking to
business
outcomes
Procedure
Step 1: Run your baseline
[engagement] survey
Step 2: Pull data of interest and
pair for each employee in your
platform data file
Step 3: Upload into the
platform as a demographic
35 11

20. 56
Going further
Linking with
custom heatmaps

21. Leadership
Meeting:
Round 2

22. 152540
Evaluating
Actions

23. Because
of that...
Once upon
a time...
Everyday...
One day...
What do
you do?
Until finally...
Reviewing
your journey

24. Thank you!
Janene Smith, M.A.
Customer Success, Culture Amp
in/janenesmith
Bobby Melloy, PhD
People Science, Culture Amp
in/rmelloy