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www.copernica.com Dialogue marketing that improves conversion. Instantly! Walter van der Scheer @wvanderscheer March 2nd, 2011
www.copernica.com Leading software for e-mail marketing, landing pages, mobile & automated campaigns Copernica Marketing Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.copernica.com These tips in your inbox? tfma.copernica.com
Conversion www.copernica.com These tips in your inbox? tfma.copernica.com
“ We don’t want customers, we want fans!” Frits van Eerd, CEO of Jumbo supermarkets and CEO of the year 2010 www.copernica.com Succes == Customer focus == Dialogue ENGAGEMENT These tips in your inbox? tfma.copernica.com
Trends in e-mail marketing Intelligent & social inboxes www.copernica.com ,[object Object],[object Object],[object Object],[object Object],These tips in your inbox? tfma.copernica.com
www.copernica.com Trends in e-mail marketing Effect of the economic situation These tips in your inbox? tfma.copernica.com
www.copernica.com Trends in e-mail marketing It’s all in the mix These tips in your inbox? tfma.copernica.com
Trends in e-mail marketing Small investment, maximum ROI These tips in your inbox? tfma.copernica.com
1. Relevancy www.copernica.com These tips in your inbox? tfma.copernica.com 56 % of all companies point delivery of relevant content to customers (both B2B & B2C) out as this years challenge. MarketingSherpa  (2010)
www.copernica.com Source: e-Dialog Centre for Digital Marketing Excellence 1. Relevancy These tips in your inbox? tfma.copernica.com
www.copernica.com 1. Relevancy These tips in your inbox? tfma.copernica.com
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.copernica.com 1. Relevancy Listen! These tips in your inbox? tfma.copernica.com
www.copernica.com Share-to-Social 2. Social media These tips in your inbox? tfma.copernica.com
www.copernica.com 2. Social media Share-to-Social These tips in your inbox? tfma.copernica.com
[object Object],[object Object],[object Object],[object Object],www.copernica.com Share-to-Social 2. Social media These tips in your inbox? tfma.copernica.com
2. Social media Further integration ,[object Object],[object Object],[object Object],[object Object],www.copernica.com These tips in your inbox? tfma.copernica.com
3. Customer life cycle Power to the customer! ,[object Object],[object Object],[object Object],These tips in your inbox? tfma.copernica.com
[object Object],[object Object],[object Object],[object Object],[object Object],www.copernica.com 3. Customer life cycle Marketing automation 1/3 These tips in your inbox? tfma.copernica.com
www.copernica.com ,[object Object],[object Object],[object Object],[object Object],3. Customer life cycle Marketing automation 2/3 These tips in your inbox? tfma.copernica.com
[object Object],[object Object],[object Object],[object Object],www.copernica.com 3. Customer life cycle Marketing automation 3/3 These tips in your inbox? tfma.copernica.com
4. Optimization Testing is just a means to reach your goal. Sounds easy, doesn’t it? www.copernica.com These tips in your inbox? tfma.copernica.com
www.copernica.com ,[object Object],[object Object],4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
Type of  test:  abandoned shopping cart e-mail, call-to-action ‘ click here to see your movies’   vs. ‘save 5 dollars on your order’ ‘ Save’ :  36% more orders & 59% more products sold per order ‘ Your Movies’: 2% more clicks www.copernica.com 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
€ 5,- coupon € 10,- coupon Downloads: 2379 Scanned in store:1329 (56%) Downloads: 2019 Scanned in store:  1237 (61%) www.copernica.com 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
Source: MarketingSherpa 2009 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.copernica.com 4. Optimization Deliverability These tips in your inbox? tfma.copernica.com
5. Mobile ,[object Object],[object Object],[object Object],[object Object],These tips in your inbox? tfma.copernica.com
5. Mobile Challenges 2011 ,[object Object],[object Object],[object Object],[object Object],These tips in your inbox? tfma.copernica.com
www.copernica.com ,[object Object],[object Object],[object Object],[object Object],[object Object],Wrap-up These tips in your inbox? tfma.copernica.com
www.copernica.com Leading software for e-mail marketing, landing pages, mobile & automated campaigns Copernica Marketing Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Plugins available for: These tips in your inbox? tfma.copernica.com
www.copernica.com Walter van der Scheer Sales manager T: +31 (0)23 – 75 10 500 E: walter.vanderscheer@copernica.com http://www.linkedin.com/in/waltervanderscheer @wvanderscheer Question? Leave your business card  & you will be the first to  receive the presentation ,  our exclusive whitepaper  on optimizing your marketing campaigns +   an offer  to start testing with Copernica! These tips in your inbox? tfma.copernica.com

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Copernica @ TFM&A 2011 - Dialogue Marketing that improves conversion.

  • 1. www.copernica.com Dialogue marketing that improves conversion. Instantly! Walter van der Scheer @wvanderscheer March 2nd, 2011
  • 2.
  • 3.
  • 4. Conversion www.copernica.com These tips in your inbox? tfma.copernica.com
  • 5. “ We don’t want customers, we want fans!” Frits van Eerd, CEO of Jumbo supermarkets and CEO of the year 2010 www.copernica.com Succes == Customer focus == Dialogue ENGAGEMENT These tips in your inbox? tfma.copernica.com
  • 6.
  • 7. www.copernica.com Trends in e-mail marketing Effect of the economic situation These tips in your inbox? tfma.copernica.com
  • 8. www.copernica.com Trends in e-mail marketing It’s all in the mix These tips in your inbox? tfma.copernica.com
  • 9. Trends in e-mail marketing Small investment, maximum ROI These tips in your inbox? tfma.copernica.com
  • 10. 1. Relevancy www.copernica.com These tips in your inbox? tfma.copernica.com 56 % of all companies point delivery of relevant content to customers (both B2B & B2C) out as this years challenge. MarketingSherpa (2010)
  • 11. www.copernica.com Source: e-Dialog Centre for Digital Marketing Excellence 1. Relevancy These tips in your inbox? tfma.copernica.com
  • 12. www.copernica.com 1. Relevancy These tips in your inbox? tfma.copernica.com
  • 13.
  • 14. www.copernica.com Share-to-Social 2. Social media These tips in your inbox? tfma.copernica.com
  • 15. www.copernica.com 2. Social media Share-to-Social These tips in your inbox? tfma.copernica.com
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
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  • 22. 4. Optimization Testing is just a means to reach your goal. Sounds easy, doesn’t it? www.copernica.com These tips in your inbox? tfma.copernica.com
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  • 24. Type of test: abandoned shopping cart e-mail, call-to-action ‘ click here to see your movies’ vs. ‘save 5 dollars on your order’ ‘ Save’ : 36% more orders & 59% more products sold per order ‘ Your Movies’: 2% more clicks www.copernica.com 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
  • 25. € 5,- coupon € 10,- coupon Downloads: 2379 Scanned in store:1329 (56%) Downloads: 2019 Scanned in store: 1237 (61%) www.copernica.com 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
  • 26. Source: MarketingSherpa 2009 4. Optimization A/B Testing These tips in your inbox? tfma.copernica.com
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  • 32. www.copernica.com Walter van der Scheer Sales manager T: +31 (0)23 – 75 10 500 E: walter.vanderscheer@copernica.com http://www.linkedin.com/in/waltervanderscheer @wvanderscheer Question? Leave your business card & you will be the first to receive the presentation , our exclusive whitepaper on optimizing your marketing campaigns + an offer to start testing with Copernica! These tips in your inbox? tfma.copernica.com

Notas do Editor

  1. Benoemen dat alle partners vandaag Copernica expert zijn
  2. Benoemen dat alle partners vandaag Copernica expert zijn