1. ColleenGoodwin RN, BS, (MHA grad Student) *C (321) 960-5416 *goodwincolleen5@gmail.com
PROFESSIONAL SUMMARY
Skilled operation manager with expertise in areas ofbudgeting, program planning, project management, training & development, and quality review.
SKILLS
*Educator & Leader *Process Improvement Strategist *Healthcare Change Agent *Clinical Expertise
*Relationship Building *Budget Development *Cost Reduction Strategist *Home Health and OASIS
*Staff Training *Work-flow Planning *Quality & Policy Driven *AHCA & Joint Commission
CAREER HISTORY
Grad Student Project Volunteer - HCA Orange Park Medical Center, Orange Park, Florida 03/2016-present
Project development to increase business acumen and referrals with area nursing homes
Working directly with CEO Chad Patrick, CMO Dr. Parra,CFO Fred Ashworth
Clinical Coordinator- Healogics at Baptist Medical Center, Jacksonville, Florida 06/2013 – 8/2015
Obtained first-ever Clinical Center of Distinction Award for outstanding clinical outcomes for two consecutive years
Responsible for chief oversight of clinical support staff physicians, nurses,and hyperbaric techs
Maintained staff -morale during transition while motivating team physicians and associates
Coordinated quality initiatives and identified areas for performance improvement.
Clinical Educator - Health First Home Care - Melbourne, Florida 04/2012 – 06/2013
Developed orientation program and trained new and existing staff during a time of increased AHCA inspections
Lead weekly meetings and In-serviced staff on new and existing policies, procedures, and quality improvement
Supervised field staff and held them accountable for compliance with company policy and quality measures
Utilized Hospital Compare to develop benchmarks and quality OASIS improvement techniques in-services
Home Team Manager - Vitas Innovative Hospice Care - Melbourne, Florida. 08/2008 – 04/2012
Managed clinical oversight for 60-75 hospice patients and their families
Lead weekly team meetings with company physicians and clinical staff
Monitored field staff for consistent adherence to clinical guidelines and quality improvement initiatives
Developed family call-back and visit methods to ensure quality focus
Location Director - Pediatric Services of America - Melbourne, Florida 07/2007 – 08/2008
Responsible for operations and financials of 30 bed pediatric unit for critically ill children
Recruited, hired, lead training, marketed, and managed budget
Processed monthly reports displaying department performance which lead successfulAHCA inspection
Charge Nurse 07/1995 - 08/ 2008
Health First Inc. Cape Canaveral Hospital - Cocoa Beach, Florida
Preceptor for graduate nurses, Super-User and Staff Educator for transition to EHR.
Developed and conducted community First-Aid, Safety, and Nurse recruitment classes
EDUCATION *Masters of Health Administration; WebsterUniversity; Graduation May 7, 2016 * 3.9 GPA
*AS Nursing; Brevard Community College - FL /Cum Laude
*BS Education; State University College at Cortland – NY *Cum Laude
*Certified Educator for Our Whole Lives Sexuality Education for Young Adults and Adults