1.
Claudia Sosa
Curriculum Vitae
PERSONAL INFORMATION
Date of birth: 14­08­1977
Address: Rua Prudente de Morais 1465, Apt. 703
Ipanema, Rio de Janeiro
22420043, Brazil
Phone: 21 34354438
Cellphone: 21 9946 28377
E­mail: sosa_alejandrad@yahoo.com
sosa.claudia1@gmail.com
Facebook: claudia.a.diaz.50@facebook.com
Pinterest: ​www.pinterest.com/alejandrad77/
PROFESSIONAL EXPERIENCE
Sales Associate 2007 ­ 2008
Contemporary Department
Neiman Marcus
http://www.neimanmarcus.com/en­br/index.jsp
San Francisco California, USA
● Meet the weekly and monthly sales goals.
● Provide personalized and exceptional customer service by meeting their
style needs.
● Keep a consistent communication with the clients by making periodical
phone calls to inform about new product arrivals and in store events.
● Provide support to other department sales associates by doing cross
selling.
● Keep products available for customers on the sales floor by monitoring
and restocking.
● Stay up to date with the new trends in the fashion industry.

2. Assistant Manager 2001 ­ 2007
Baby Gap/ Gap Body
GAP Flagship Store Powell Street
http://www.gap.com/
San Francisco California, USA
● Provide great customer service.
● Coach new hires.
● Meet weekly and monthly sales goals and provide support to the team to
meet their goals by role modeling behaviors.
● Keep the merchandising standards according to the company’s .
● Meet Gap Cards weekly goals. (Opening of new store credit cards)
● Keep levels of stock consistent on the sales floor.
Sales Assistant 1999 ­ 2000
Hotel Guatemala City Marriott, Guatemala
● Support sales managers by keeping their files and agendas up to date.
● Reception of phone calls.
● Reservation of rooms and events for corporate groups.
EDUCATION:
UCAM (Universidade Candido Mendes)​ University 2014 ­ Present
http://www.ucam.edu.br/index.php/ipanema
Ipanema, Rio de Janeiro, Brazil
Degree in Fashion Design
Universidad Francisco Marroquín University 1997 ­ 1999
https://www.ufm.edu/index.php/Portal
Guatemala City, Guatemala
8º. Trimester, Degree in Tourism and Hotels Administration

3. Instituto IECA 1993 ­ 1995
http://ced.edu.gt/
Guatemala City, Guatemala
High School (High School Diploma in Marketing and Advertising)
SKILLS
Languages Spanish (native)
English (fluent)
Brazilian Portuguese (fluent)
French (Advanced intermediate)
Software Office Packages, Photoshop, InDesign, Illustrator, Corel Draw