Christine S. Lim is seeking a job that utilizes her economics degree and experience in finance roles. She has over 10 years of experience in accounting, financial reporting, and procurement at Deutsche Knowledge Services, IBM Global Process Services, and San Miguel Corporation. Her experience includes balance sheet reconciliation, financial reporting, cost accounting, and accounts payable processing. She holds a Bachelor's degree in Economics from the University of Santo Tomas.

1. CHRISTINE S. LIM
#5 Pitimini Street, West Fairview, Quezon City
427-7759 / 0917-8103880
cslim0219@gmail.com
OBJECTIVE
To enter into an economical work appropriate to my knowledge and be able to make
best use of my skills with further plans of training for innovation and greater
responsibility.
EDUCATION
UNIVERSITY OF SANTO TOMAS, Espaňa, Manila
Bachelor of Science in Commerce (BSC) Major in Economics, March 2008
SCHOOL OF THE HOLY SPIRIT OF QUEZON CITY - HIGH SCHOOL, BF Homes,
Quezon City
2000-2004 (Loyalty Award)
WORKING EXPERIENCE
DEUTSCHE KNOWLEDGE SERVICES PTE. LTD.
POSITION: UK BRANCH REPORTING SPECIALIST – SENIOR ANALYST
(ASSISTANT MANAGER LEVEL)
FEBRUARY 2016 – PRESENT
(DUAL ROLE)
Reconcile and close the month-end General Ledger for Head office, Local Regulatory and Risk
Reporting within SLA. Improve processes and link this to the upstream/downstream processes
and outputs. Collaborate with offshore and onshore business partners to ensure financial
reporting requirements are delivered. Regularly assess control checks and strategies to ensure
timely and accurate delivery of all controls within financial reporting.
• Produce financial and management reports for head office and statutory reports covering
monthly, quarterly, semi-annually and annually, as applicable within agreed deadlines.
• Prepare and park required reporting journals to the ledger.
• Perform variance analysis, investigate discrepancies and explain material movements in
account balances between periods.
• Substantiate balance sheet accounts in accordance with existing policy and substantiation
requirements.
• Understand system architecture within the reporting platform, e.g. SAP, and identify
technical issues in reporting production.

2. • Maintain evidence of controls performed via checklist and other supporting
documentation.
• Coordinate and escalate outstanding issues to supervisors, stakeholders and support
teams as needed.
• Conduct root cause analysis and provide tactical recommendations on corrective and/or
preventive actions.
• Liaise with the Consolidators Team and other stakeholders via various forms of
media/communication.
• Produce key performance, risk indicators and other required operational metrics.
• Ensure process documentation is up-to-date and compliant.
• Participate in projects and initiatives to support team objectives and strategies.
DEUTSCHE KNOWLEDGE SERVICES PTE. LTD.
POSITION: COST CLOSE NON COMPENSATION – SENIOR ANALYST
(ASSISTANT MANAGER LEVEL)
SEPTEMBER 2016 – PRESENT
(DUAL ROLE)
• Perform cost calculations, bookings and MRP substantiation process.
• Process and prepare journal entries, ensuring deliverable deadlines are met
• Handle direct cost related queries and resolution of issues, with proper root cause
analysis performed on operational issues
• Interface with other Finance teams for efficient execution of end-to-end operations
• Review process output to detect irregularities, errors or variances
Ensure quality of output are:
• in compliance with predefined processes and service level agreements
• in compliance with policies, legal and statutory requirements
• accurate and complete
IBM GLOBAL PROCESS SERVICES
POSITION: BALANCE SHEET RECONCILIATION – SENIOR ACCOUNT
OWNER
APRIL 2014 – JULY 2015
Responsible for monthly uploads of the BSR, clearing of reconciled open items, prepares
reconciliation entries, payroll accounting, accrual calculations, accrual entries, reclassification and
reversal entries, FI Posting including simulations and attends various work related meetings.

3. IBM GLOBAL PROCESS SERVICES
POSITION: SCM REPORTING ANALYST / PROCUREMENT OPERATIONS
SPECIALIST – SUBJECT MATTER EXPERT
JUNE 2013 – MARCH 2014
Responsible for extracting, creating and updating client and internally required reports. Supports
Managers, Leads and Team members with the production and analysis of data and reports such
as Blocked Invoice Trackers and Daily/Weekly/Bi-Weekly/Monthly and ADHOC Status
Reports. Acts as the point person for reporting concerns for the Procurement Team. Coordinates
with different divisions within IBM in providing up-to-date information with regard to the status
of the account and reporting projects such as TVC and Backlog/SLA monitoring. Maintains
records of past reports and historical data in shared drive for trend analysis. Updates reporting
aids such as Desktop Procedures (DTPs) and Job Aids for training. Monitors IBM and Client
Tools such as Service Flow, Business Warehouse and OSCAR to ensure accurate and timely data
capture. Continues support with the CAC and Operations Team with regards to process concerns
and training.
Vendor Management Resolution
Provided issue resolutions support to client and supplier concerns. Maintained trackers and
reports for Procurement CAC tickets. Acted as second-level support to the Procurement CAC
Team through vendor set up concerns or maintenance.
IBM GLOBAL PROCESS SERVICES
POSITION: CUSTOMER ASSISTANCE CENTER AGENT
JUNE 2011 - JUNE 2013
- Receive help requests from customer•s internal clients and suppliers
- Follow call quality standards to conduct call
- Be courteous and empathetic to client (may be upset or angry)
- Provide support in designated language(s)
- Determine if request is procurement application and/or process question or problem
- If question, provide •how do I• (walk through) application or status support
- If problem, gather all relevant problem information to be included in problem report generation
and escalation to the appropriate level two contact
- Create a call log for every help request during incoming call or upon email task id monitoring to
insure accurate contact information is obtained and problem/question is accurately documented
- Conduct problem determination for client•s question to determine appropriate answer or status
- Conduct problem determination for client•s problem to determine appropriate escalation path
for level two escalation
- Consult knowledge database for guidance in responding to clients questions
- Experienced knowledge of procurement and accounts payable applications supported
- Working knowledge of SAP / Hubwoo application (or alternative procurement) and
transactions to be support client/supplier help request
- Knowledge of all client specific processes and procedures
- Reset TAM passwords following documented process
- Work with customer assistance center manager and team lead
- Resolve blocked invoices
- Expedite / Emergency Orders and follow up on deliveries Required

4. SAN MIGUEL CORPORATION – PROCESS SYNERGY INC.
CORPORATE KEY ACCOUNTS GROUP / SAN MIGUEL INTEGRATED SALES
- BUSINESS CENTER
POSITION: CUSTOMER CARE ASSISTANT
MAY 2008 – JANUARY 2011
• Operates SAP SIP system for Sales Order Processing (Create/Change Orders), Unserved
Sales Orders, List Order Process, etc. and SAP CRM system for Modern Trade Account in
SM3 (Supermarket 3) which includes Shopwise, Rustans, Royal Duty Free and South
Supermarket; SM5 (Supermarket 5) which includes Parco, Isetann, Ever, Pioneer Centre,
Makati Supermarket, Daily Supermarket, Unimart, Cash & Carry and SM2 which
includes Robinsons Supermarket nationwide, Cherry Foodarama, Sta. Lucia East Grand
Mall, Landmark, Hi-Top, Metro Market Market and Waltermart and Provincial Account
which includes North Luzon, South Luzon, Bacolod area, Cebu area, Tacloban area, Iloilo
area, Cagayan de Oro area and Davao area
• Uses E-CKAG (Electronic Corporate Key Accounts Group) System for Sales Orders for
Modern Trade Account in SM3 (Supermarket 3) which includes Shopwise, Rustans,
Royal Duty Free, Waltermart and South Supermarket and SM5 (Supermarket 5) which
includes Parco, Isetann, Ever, Pioneer Centre, Hi-Top, Makati Supermarket, Daily
Supermarket, Unimart, Cash & Carry and SM2 which includes Robinsons Supermarket
nationwide, Cherry Foodarama, Sta. Lucia East Grand Mall, Landmark, Citysuper &
Alpha Beta Supermarket and NCCC supermarkets for Provincial Account in Davao area.
• Uses EDI system, I-Connect system and E-Com Gentran system for order retrieval.
• Handles phone-in orders and follow-up inquiries by San Miguel Corporation clients;
encoded and created Purchase Orders and Sales Documents for various
Plants/Distribution Centers.
• Responds to basic inquiries, which includes general information, business opportunity
and complaints in the products of San Miguel Corporation and provides resolution for
customer complaints and inquiries.
• Performs order-taking functions aligned with business needs.
• Collates and summarizes stock-out reports from San Miguel Corporation merchandisers
to track product availability in the market.
• Transmits Purchase Orders and Bad Orders of San Miguel Corporation clients daily to
different Distribution Centers.
• Performs other administrative tasks.
CKAG/SMIS COORDINATOR FOR THE MONTHS OF JULY 2008, OCTOBER-
NOVERMBER 2008 & JANUARY 2009
• Coordinates with Category Specialists for the status of their clients’ orders and
availability of products.
DEPARTMENT OF TRADE AND INDUSTRY – PHILIPPINE SHIPPERS’
BUREAU (GOVERNMENT INTERNSHIP PROGRAM)
BEST DTI INTERN 2007
APRIL – MAY 2007
• Supply Chain Management – Encoded MS Word and Excel documents.
• Strengthening Shippers Association – Prepared Powerpoint presentations.

5. • Encoded and sent correspondence and reports.
• Data gathering / Analysis
PROFICIENT EXPERIENCE
VOLUNTEER WORK
• Became actively involved in Gawad Kalinga Community Building Project. (2006)
ACHIEVEMENTS
CIVIL SERVICE ELIGIBILITY (PROFESSIONAL)
October 2012
SIX - SIGMA YELLOW BELT EXAMINATION
November 2011
BEST DTI INTERN 2007 - DEPARTMENT OF TRADE AND INDUSTRY-
(Government Internship Program)
April – May 2007
OTHER ACTIVITIES
UST Economics Society 2006-2008
Member
UST Pre-Commerce Society 2004-2006
Member
School of the Holy Spirit Aglaia Dance Club 2000-2004
Member
SPECIAL SKILLS, TALENTS & RESEARCH WORKS
• Conducted a thesis entitled, “A Study on the Determinants of Child Labor in Major Wet
Markets in the Four Districts of Quezon City”.
• Conducted an Empirical Paper entitled, “An Application of Panzar-Rosse Method in
Measuring Competitiveness in the Banking Industries in the Philippines”.
• Successful work in the development of undergraduate feasibility study entitled, “Fruitee
Stixx (fruits wrapped inside the lumpia paper)”.
• Fluent in verbal and written English and Filipino.
• Technical proficiency includes MS Word, Excel, PowerPoint and Ph Stat.
• Takes pleasure into dancing and also into different sports.

6. SEMINARS / TRAININGS ATTENDED
• Readiness for Client Experience (Specialized Training) (IBM Bldg. F, November
2013)
• Completed Staff Work (Specialized Training) (IBM Bldg. F, November 2013)
• QMS Process Documentation (IBM 1800 Bldg, March 2013)
• Career Symposium 2: Step Up to the World of Work (University of Santo Tomas,
Espana Manila January 24, 2008)
• Thomasian Professional as a Living Witness of Moral Integrity in the
Workplace (University of Santo Tomas, Espana Manila September 25, 2007)
• Key Indicators 2007 Inequality in Asia (University of Santo Tomas, Espana
Manila, September 14,2007)
• Optimized (UST-Beato Angelico Building, España,Manila, February 10,2007)
• Databanks (University of Santo Tomas, Espana Manila November 11, 2006)
• Young Adult Fertility and Sexuality Study (YAFFS) (University of Santo Tomas,
Espana Manila December 15, 2006)
• CHA-CHA (Atty. Nayna Malaya; held at the UST-AMV College of Accountancy
Multipurpose Hall August 30,2006)
• Agora: A Foundation for Future Businessman (Philam Building UN Avenue
March 8, 2006
KEY REFERENCES & MENTORS
Aileen D. Austria
2nd Line Operations Manager
IBM Global Process Services, Quezon City
0906-2714895
Ms. Karen Fidelino
Internal Auditor
LaFarge Cement
09178723057
Ms. Larmie Pojas
Procure to Pay Supervisor
Coca Cola
0917-5869562

7. SEMINARS / TRAININGS ATTENDED
• Readiness for Client Experience (Specialized Training) (IBM Bldg. F, November
2013)
• Completed Staff Work (Specialized Training) (IBM Bldg. F, November 2013)
• QMS Process Documentation (IBM 1800 Bldg, March 2013)
• Career Symposium 2: Step Up to the World of Work (University of Santo Tomas,
Espana Manila January 24, 2008)
• Thomasian Professional as a Living Witness of Moral Integrity in the
Workplace (University of Santo Tomas, Espana Manila September 25, 2007)
• Key Indicators 2007 Inequality in Asia (University of Santo Tomas, Espana
Manila, September 14,2007)
• Optimized (UST-Beato Angelico Building, España,Manila, February 10,2007)
• Databanks (University of Santo Tomas, Espana Manila November 11, 2006)
• Young Adult Fertility and Sexuality Study (YAFFS) (University of Santo Tomas,
Espana Manila December 15, 2006)
• CHA-CHA (Atty. Nayna Malaya; held at the UST-AMV College of Accountancy
Multipurpose Hall August 30,2006)
• Agora: A Foundation for Future Businessman (Philam Building UN Avenue
March 8, 2006
KEY REFERENCES & MENTORS
Aileen D. Austria
2nd Line Operations Manager
IBM Global Process Services, Quezon City
0906-2714895
Ms. Karen Fidelino
Internal Auditor
LaFarge Cement
09178723057
Ms. Larmie Pojas
Procure to Pay Supervisor
Coca Cola
0917-5869562