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Presented by
Catherine Smithson
May 2016
Prosci ® Enterprise
Change Management
Boot Camp
Information Webinar
Introducing Being Human
• Founded in 1993
• Our mission: develop
change-capable
people and
organisations so they
achieve the benefits of
change.
• 10th anniversary as
Prosci’s Primary
Affiliate in Australia
and New Zealand.
2
Agenda
1.  About you: your needs in
building change capability on
projects/programs and across
the organisation
2.  Role based training overview
3.  Prosci ECM Boot Camp:
•  Target audience
•  Learning Outcomes
•  Action learning approach
•  Take ways
•  Our Facilitators
•  In house and public options – which
is right for you ?
4.  Q&A
3
“Change is the law of life. And those who look
only to the past or present are certain to miss
the future.” John F. Kennedy
“A great foot print to help guide the design and
implementation of creating a change ready organisation
– Participant, 2013.
CEOs said that their ability to
adapt to change will be a key
source of competitive advantage
PWC survey of 1150 CEOs
76%
6
Executives said organizational agility
was critical to business success and
growing in importance over time
McKinsey Quarterly (Sull)
9 of 10
7
From the PMI®
2012 Pulse of the Profession™
In-Depth Report: Organizational Agility
Greater
Org
Agility
=
Better
Performance
=
Improved
Competitive
Advantage
8
Organizational CM Capability
DNA/fabric/norm through individual competencies and
integrated CM approaches
Change Management
Catalyzing individual transitions to
deliver organizational results
9
Building Enterprise Change Management Capability
CM
Build
Individual
Competencies
Integrate into
Changes, Projects
and Programs
Initiate Plan Design Develop Deploy
“Go	
  Live”Kick	
  off
Phase	
  3:	
  
Reinforcing	
  
Change
Phase	
  2:	
  
Managing	
  
Change
Phase	
  1:	
  
Preparing	
  
for	
  Change
A D K A R
Strategy Plans Measures
General
Project
Lifecycle
Individual	
  
Change	
  Journey	
  
Milestones
Organizational
Change	
  Mgmt
Activities
Major	
  events
Prosci®
ADKAR ®
Model
Prosci®
3-Phase
Process
Execs &
Senior Leaders
Front-Line
Associates
Middle Managers
& Supervisors
Initiate Plan Design Develop Deploy Sustain
10
Level 5
Organizational
Competency
Change management competency is evident at all levels
of the organization and is part of the organization's
intellectual property and competitive edge
Level 4
Organizational
Standards
Organization-wide standards and methods are broadly
deployed for managing and leading change
Level 3
Multiple
Projects
Comprehensive approach for managing change is being
applied on multiple projects within organization
Level 2
Isolated
Projects
Some elements of change management are being applied
in isolated projects
Level 1
Ad hoc or
Absent
Little or no change management applied
Prosci
®
Change Management Maturity Model™
11
Five Capability areas
•  Leadership – who is leading or sponsoring the
deployment of Change Management?
•  Application – What % of projects apply Change
Management processes? What is the ‘reach’ or ‘breadth’
of application across the organisation?
•  Competencies – what level of training is available for all
levels? How do all levels demonstrate competency?
•  Standardisation – what is the standard approach? Who
‘housekeeps’ Change Management?
•  Socialisation – How do we share success stories and
maintain commitment to better managing change?
12©Prosci. Used with permission www.change-management.com
How do we
infuse “being
good at change”
into our DNA?
13
Change agility takes more than
chatter, want to and magic
14
Agility is a journey
Where you
are today
Where you
want to get
15
Prosci® Enterprise
Change Management Boot Camp
•  1 day
•  Create/refine your blueprint for
embedding change capabilities
into your organisation
•  Leverage global best practices
in ECM
•  Network with peers in other
organisations
•  One of the requirements of the
Advanced Deployment Leader
Track
•  Take the next step in your
career as a change professional
•  Take away Prosci ECM
resources valued at AUD685
• 
16
2016 Public Programs
•  Sydney May 4
•  Melbourne June16
•  Perth October 4
•  Sydney November 9
•  Auckland November 19
In House Workshops
also available
Contact Us
“A great course that has given me future tools and
techniques that can be implemented straight away. –
Participant, 2013.
Target Audience
•  Organisational Change Leads
and professionals from any
discipline leading the change
agility journey:
•  Agility project leaders
•  Head of Strategy/Transformation
•  HR GMs
•  CIO and IT leaders
•  PMO leaders
•  Change Management practice
leaders
•  Leaders of Change Management
Centres of Excellence or
Communities of Practice
•  Directors of Change Management
•  Experienced change
professionals who want to take
the next career step
17
“ An excellent program. It gave me tools to get on my
way. I would recommend this program to others if they
were looking at ECM”.
Action Learning Approach
•  Apply the leading edge
Prosci ECM tools to creating
or refining your ECM plan
•  Blend best practices with a
tailored approach
•  Share experiences and
lessons learned with
colleagues on the same
journey
•  Learn from Being Human’s
experiences with leading
organisations
18
Current Transition Future
Implementation Plan
Change Management Plan
Agenda
AM
•  Why ECM?
•  The ‘Why ECM’ menu
•  Value Proposition for your
organisation
•  What is ECM?
•  Defining ECM
•  Telling the story of ‘Project: ECM’
•  Keys to ECM Success
•  Your ECM Path – structure and intent
•  Current State
•  Review prework – Environmental
Analysis
•  Change Management Maturity Model
(CMMM) Audit – overview
•  5 Capability Areas
•  Assessing your CM Maturity
•  Scanning Environmental factors; Help
and hinder factors
PM
•  Future State
•  What does it look like and why do we
need it?
•  Transition State
•  ECM Strategy Map
•  Aspirational goals
•  Examples
•  Develop your Transition State plan
•  Transition State
•  Positioning – building Awareness and
Desire for ECM
•  The Playbook
•  Refine your Transition State plan and
play
•  Road test Your Plan
•  Coaching circles – practice run in
small groups
•  Debrief with group - Insights
•  Refining your plan
19
Take ways
•  Create or refine your ECM Plan:
•  Value Proposition for ECM
•  Current State
•  Change Maturity Audit of your
organisation and key insights
•  Future State – Vision
•  High level Transition Plan –
Implementation and Change
Management streams
•  AUD685 worth of Prosci resources
•  Workbook
•  Prosci on-line ECM Roadmap – a
complete toolkit of assessments and
planning tools
•  Prosci Change Management Maturity
Audit - 3 months subscription
20
Q&A
More info
22
Being Human
beinghuman.com.au
Prosci
•  change-
management.com
•  prosci.com
•  portal.prosci.com

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Prosci Enterprise Change Management Boot Camp - Info Webinar

  • 1. Presented by Catherine Smithson May 2016 Prosci ® Enterprise Change Management Boot Camp Information Webinar
  • 2. Introducing Being Human • Founded in 1993 • Our mission: develop change-capable people and organisations so they achieve the benefits of change. • 10th anniversary as Prosci’s Primary Affiliate in Australia and New Zealand. 2
  • 3. Agenda 1.  About you: your needs in building change capability on projects/programs and across the organisation 2.  Role based training overview 3.  Prosci ECM Boot Camp: •  Target audience •  Learning Outcomes •  Action learning approach •  Take ways •  Our Facilitators •  In house and public options – which is right for you ? 4.  Q&A 3 “Change is the law of life. And those who look only to the past or present are certain to miss the future.” John F. Kennedy “A great foot print to help guide the design and implementation of creating a change ready organisation – Participant, 2013.
  • 4.
  • 5.
  • 6. CEOs said that their ability to adapt to change will be a key source of competitive advantage PWC survey of 1150 CEOs 76% 6
  • 7. Executives said organizational agility was critical to business success and growing in importance over time McKinsey Quarterly (Sull) 9 of 10 7
  • 8. From the PMI® 2012 Pulse of the Profession™ In-Depth Report: Organizational Agility Greater Org Agility = Better Performance = Improved Competitive Advantage 8
  • 9. Organizational CM Capability DNA/fabric/norm through individual competencies and integrated CM approaches Change Management Catalyzing individual transitions to deliver organizational results 9
  • 10. Building Enterprise Change Management Capability CM Build Individual Competencies Integrate into Changes, Projects and Programs Initiate Plan Design Develop Deploy “Go  Live”Kick  off Phase  3:   Reinforcing   Change Phase  2:   Managing   Change Phase  1:   Preparing   for  Change A D K A R Strategy Plans Measures General Project Lifecycle Individual   Change  Journey   Milestones Organizational Change  Mgmt Activities Major  events Prosci® ADKAR ® Model Prosci® 3-Phase Process Execs & Senior Leaders Front-Line Associates Middle Managers & Supervisors Initiate Plan Design Develop Deploy Sustain 10
  • 11. Level 5 Organizational Competency Change management competency is evident at all levels of the organization and is part of the organization's intellectual property and competitive edge Level 4 Organizational Standards Organization-wide standards and methods are broadly deployed for managing and leading change Level 3 Multiple Projects Comprehensive approach for managing change is being applied on multiple projects within organization Level 2 Isolated Projects Some elements of change management are being applied in isolated projects Level 1 Ad hoc or Absent Little or no change management applied Prosci ® Change Management Maturity Model™ 11
  • 12. Five Capability areas •  Leadership – who is leading or sponsoring the deployment of Change Management? •  Application – What % of projects apply Change Management processes? What is the ‘reach’ or ‘breadth’ of application across the organisation? •  Competencies – what level of training is available for all levels? How do all levels demonstrate competency? •  Standardisation – what is the standard approach? Who ‘housekeeps’ Change Management? •  Socialisation – How do we share success stories and maintain commitment to better managing change? 12©Prosci. Used with permission www.change-management.com
  • 13. How do we infuse “being good at change” into our DNA? 13
  • 14. Change agility takes more than chatter, want to and magic 14
  • 15. Agility is a journey Where you are today Where you want to get 15
  • 16. Prosci® Enterprise Change Management Boot Camp •  1 day •  Create/refine your blueprint for embedding change capabilities into your organisation •  Leverage global best practices in ECM •  Network with peers in other organisations •  One of the requirements of the Advanced Deployment Leader Track •  Take the next step in your career as a change professional •  Take away Prosci ECM resources valued at AUD685 •  16 2016 Public Programs •  Sydney May 4 •  Melbourne June16 •  Perth October 4 •  Sydney November 9 •  Auckland November 19 In House Workshops also available Contact Us “A great course that has given me future tools and techniques that can be implemented straight away. – Participant, 2013.
  • 17. Target Audience •  Organisational Change Leads and professionals from any discipline leading the change agility journey: •  Agility project leaders •  Head of Strategy/Transformation •  HR GMs •  CIO and IT leaders •  PMO leaders •  Change Management practice leaders •  Leaders of Change Management Centres of Excellence or Communities of Practice •  Directors of Change Management •  Experienced change professionals who want to take the next career step 17 “ An excellent program. It gave me tools to get on my way. I would recommend this program to others if they were looking at ECM”.
  • 18. Action Learning Approach •  Apply the leading edge Prosci ECM tools to creating or refining your ECM plan •  Blend best practices with a tailored approach •  Share experiences and lessons learned with colleagues on the same journey •  Learn from Being Human’s experiences with leading organisations 18 Current Transition Future Implementation Plan Change Management Plan
  • 19. Agenda AM •  Why ECM? •  The ‘Why ECM’ menu •  Value Proposition for your organisation •  What is ECM? •  Defining ECM •  Telling the story of ‘Project: ECM’ •  Keys to ECM Success •  Your ECM Path – structure and intent •  Current State •  Review prework – Environmental Analysis •  Change Management Maturity Model (CMMM) Audit – overview •  5 Capability Areas •  Assessing your CM Maturity •  Scanning Environmental factors; Help and hinder factors PM •  Future State •  What does it look like and why do we need it? •  Transition State •  ECM Strategy Map •  Aspirational goals •  Examples •  Develop your Transition State plan •  Transition State •  Positioning – building Awareness and Desire for ECM •  The Playbook •  Refine your Transition State plan and play •  Road test Your Plan •  Coaching circles – practice run in small groups •  Debrief with group - Insights •  Refining your plan 19
  • 20. Take ways •  Create or refine your ECM Plan: •  Value Proposition for ECM •  Current State •  Change Maturity Audit of your organisation and key insights •  Future State – Vision •  High level Transition Plan – Implementation and Change Management streams •  AUD685 worth of Prosci resources •  Workbook •  Prosci on-line ECM Roadmap – a complete toolkit of assessments and planning tools •  Prosci Change Management Maturity Audit - 3 months subscription 20
  • 21. Q&A
  • 22. More info 22 Being Human beinghuman.com.au Prosci •  change- management.com •  prosci.com •  portal.prosci.com