1. Module 1:
Key Competencies of Effective
Trainers
Course Title:
Designing & Delivering Successful Training Programs

2. 2
What are the
key competencies
that a trainer must possess?

3. 3
Key Competencies in 2 areas
Designing
Training
Delivering
Training
Effective
Trainer

4. Designing Training Delivering Training
1. Adult Learning Theories
2. Instructional Design Models
3. Needs Assessment
4. Curriculum Design
5. Instructional Material
6. Technology Integration
7. Design Evaluation
8. Preparation
9. Familiarization with Learners
10. Clear Objectives
11. Learning Environment
12. Diverse Delivery Techniques
13. Constant Unambiguous
Feedback
14. Engagement & Motivation
15. Appropriate Conduct
16. Outcomes Evaluation
4

5. • Knowledge of learning theories,
such as:
▫ Constructivism
▫ Andragogy
▫ Multiple intelligences
▫ Social learning theory
• Remains up-to-date with learning theories
• Incorporates principles of adult learning
theories to the practice of instructional design
5
Adult Learning Theories
Designing Training

6. • Knowledge of various ID models
▫ ADDIE
▫ Dick & Carey
▫ Rapid prototyping
• Incorporates principles of ID models to
the practice of instructional design
6
Instructional Design Models
Designing Training

7. Determines
training problem
Identifies
target population
characteristics
Defines learning
intervention to
solve the problem
7
Needs Assessment
Designing Training

8. 8
Curriculum Design
Designing Training
Uses a variety of techniques
to determine instructional
content of a curriculum or
program

9. • Selects, modifies, and/or creates
appropriate instructional material
for a given project
9
Instructional Material
Designing Training

10. • Analyzes the characteristics
and benefits associated with
existing and emerging
technologies
• Integrates existing and
emerging technologies
appropriately to achieve
learning goals
10
Technology Integration
Designing Training

11. • Proactively identifies and applies
appropriate evaluation techniques,
such as:
▫ usability testing
▫ formative evaluation
11
Design Evaluation
Designing Training

12. • Effective trainers review participant and
instructor material prior to delivery
12
Designing Training
Preparation

13. Get to know the learners
Understand learners’ needs
Vary delivery style to fit the
learners needs
13
Developing Training
Familiarization with Learners

14. • Ensures learners know and
understand the overall objectives of
the course
• Clearly communicates the learning
objectives to learners
14
Clear Objectives
Developing Training

15. • Establishes a learning environment in which
learners feel safe to try new skills and behaviors
• Manages environment by scheduling events and
selecting facilities conducive to learning
15
Learning Environment
Developing Training

16. • Uses various learning delivery strategies
to match the diversity in the audience’s
needs and learning styles
16
Diverse Delivery Techniques

17. • Provides feedback on learners’ performance
• During and after training
17
Constant Unambiguous Feedback
Developing Training

18. • Uses a variety of means,
techniques/strategies, and skills to actively
engage and motivate participants
18
Engagement & Motivation
Developing Training

19. • Constantly advances professional knowledge
and skills
• Demonstrates appropriate understanding of
course content
• Complies with established ethical, legal, and
social standards
• Dresses appropriately
19
Appropriate Conduct
Developing Training

20. • Ensures learning objectives are met
through assessment of learners’
knowledge
• Monitors the impact of training to ensure
effective results
20
Outcomes Evaluation
Developing Training